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    Technical Service Rep - Toledo, United States - Red Spot Paint & Varnish Company, Inc.

    Red Spot Paint & Varnish Company, Inc.
    Red Spot Paint & Varnish Company, Inc. Toledo, United States

    Found in: Betterteam US S2 T2 - 2 weeks ago

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    Full time
    Description
    Red Spot Paint & Varnish is GROWING We want you to be a part of our expanding team We have a great work environment with great wages and benefits, and lots of opportunities for growth. Red Spot supplies interior and exterior high-performance coatings for a world of plastics and automotive markets. We pride ourselves in being a company that has continued to thrive and grow in our community for over 120 years If you have a strong desire to work for a leading, global coatings company in the development of new, innovative products, then Red Spot is where you want to be
    Red Spot Paint & Varnish Co., Inc. currently has an immediate opening for a Technical Service Representative to join our Technical Service Team, based in the Toledo, OH/Central OH area.
    Description:In this role, you must be able to provide customer service by providing solutions in a timely and effective manner while continuing to strengthen the customer relationship and product feasibility. This may include new appearances, color adaption, process issues, complaints, formulation improvements, and chemistry. A Technical Service Representative will work directly with Red Spot Customers, Chemists, Sales/Tech Service Representatives, and in collaboration with other Red Spot Departments in North America in order to meet their needs.We are looking for a self-starter with a strong work ethic who is a strong, patient communicator and problem solver who can deal with internal and external customers in a productive and diplomatic fashion. Ability to work through open items utilizing problem-solving techniques to eliminate any issues. This role supports color matching to ensure samples meet all visual and numerical qualifications that have been assigned to the product in use, OEM design and new color development that meet the evolving appearance trends in the marketplace, customer start-ups of new programs and product launches by understanding the customer expectations as related application and process impact on color appearance, first-time formulas ensuring a successful handoff from lab to production environment., etc. This position will service the Central Ohio Region.
    Requirements:
    • A GED or High School Diploma is required. Associate's or Bachelors degree in Science or Technical area preferred.
    • 3+ years of experience or any combination of education and experience in color matching, color development, paint manufacturing, coatings, and technical experience.
    • Ability to work across departments and with customers to complete projects in a timely manner.
    • Ability to multitask with a high sense of urgency and strong follow-up skills.
    • Detail-oriented with organization and prioritization skills.
    • Excellent oral and written communication and interpersonal skills to relate with customers and individuals at all levels within the organization.
    • Strong creative problem-solving skills on projects and issues, and effectively communicate status with supervisor and team members.
    • Team player, self-motivated, strong work ethic.
    • Strong computer skills; Work, Excel, PowerPoint, etc.
    • Ability to successfully pass an Ishihara Test for Colour Deficiency.
    • Ability to travel, to customer sites and to facilities within the organization.
    • Successful completion of post-offer employment: drug and alcohol test, background check, reference check, and post-offer physical.

    We Offer:
    • Competitive Pay
    • Medical, Dental, Vision, Life Insurance
    • Paid Holidays and Vacation Time
    • 401-K with Company Match
    • Tuition Reimbursement

    Red Spot Paint & Varnish Co., Inc. is an equal-opportunity employer. We do not and will not discriminate against any applicant or employee based on race, religion, color, national origin, sex, age, military status, disability, genetic information, citizenship status, or any other basis protected by law. Red Spot Paint & Varnish Co., Inc. will comply with its legal obligation to provide reasonable accommodation to qualified individuals and applicants.

    About Red Spot Paint & Varnish Company, Inc.:

    Red Spot Paint & Varnish was founded in 1903 in Evansville, IN. We pride ourselves in being a company that has continued to thrive and grow in our community and globally for over 100+ years. Here are some reasons why you should consider a career with us. - We are the first company to develop a coating for plastics in 1937 which began our pioneering experience in providing first class coatings for a world of plastics. - State of the art Research & Development Center located in Evansville, Indiana that creates coating formulations to be used on an array of plastics all over the world. R&D facility also has a renowned analytical lab and testing lab to test all coatings to ensure durability. - Continue to lead the industry with state of the art coatings in: automotive, make-up, sports coatings, bottle coating, just to name a few. - Manufacturing facilities located in Evansville, Indiana and Westland, Michigan. Sales offices and field support in Canada, United States, and Mexico. Red Spot's mission is to develop specialty chemicals that are both functional and harmless to the environment.

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