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Lake Charles

    Building Consultant - Lake Charles, United States - Manuel Builders

    Manuel Builders
    Manuel Builders Lake Charles, United States

    4 weeks ago

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    Description
    Job Description

    Job Description


    Job Title :
    Building Consultant


    Department :
    Sales


    Business Unit :
    Custom Division


    Markets :
    Baton Rouge

    Reports to :
    Custom Sales Manager

    General Summary :
    Leads effort to implement and execute strategy for a designated market. Ensures that we deliver the highest possible customer service and satisfaction.

    Assists leadership to understand the conditions that exist in the market, gives feedback on what's working/not working and makes and implements recommendations to improve business.

    Guides homeowners with as much ease and excellence as possible through the internal planning process offering options and education in such a way that they are enabled to make the best possible decisions regarding their home.

    KPIs

    (Key Performance Indicators):


    • Business Development
    meets regional sales goals.

    • Sales
    –

    maintain existing customers and future clients.

    • Marketing
    –

    conduct market research .

    • Organization
    – maintain organized schedule and customer work priorities.

    • Team cohesion
    – display integrity and healthy communication with all team members.
    Business Development
    Maintain current relationship and identifying areas of potential clients
    Contacting potential clients to establish a business relationship and meet with them
    Develop new sales areas and improving sales through various methods
    Research the latest in the business industry and creating new opportunities to expand business
    Collaborate with sales, design and marketing team to ensure requirements are met, such as sales numbers and profit goals
    Train sales to improve sales goals and meet expectations
    Strong understanding of company products or services as well as business position and competition to keep business competitive
    Sales
    Regularly shops residential competition
    Networks and represents the organization in community events
    Understands the uniqueness of client interest in a market with respect to plans, specifications, and options and makes recommendations on how to best position our product and service
    Actively and persistently pursue leads and develop relationships with potential homeowners
    Schedule and perform consultations with homeowners, assisting with making structural adjustments, selecting amenities and adding/removing options (conscious of client's budget and style) for most satisfactory outcome
    Maintain high-level of communication and relationship building with individual homeowners
    Convert clients from leads to opportunities
    Meet or exceed set sales (dollar and unit) goals
    Marketing
    Conduct market research to identify customer trends, competitor offerings and demographic data
    Liaise with creative teams to come up with branding ideas, graphic designs, promotional materials and advertising copies
    Discover effective marketing and promotional channels, including media platforms to be used to relay product messages to customers
    Create innovative marketing campaigns depending on robust data and present the recommendations to management.
    Create goals and objectives in order to approach customers through appropriate marketing channels
    Help in outbound and inbound marketing activities by displaying expertise in certain areas such as events planning, advertising, optimization and content development
    Customer Satisfaction
    Actively develop a healthy customer-builder relationship through superintendents and direct communication when needed
    Ensure design coordinators, superintendents, and warranty are regularly updating customers on home progress and setting effective expectations
    Work in cooperative ways with customers or realtors, solving, anticipating, and preventing problems
    Resolves conflict
    Basic Qualifications
    Bachelors Degree
    2-3 years business development, sales and/or marketing
    Physical demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, feel, and talk or hear.

    The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl.
    The employee must occasionally lift and/or move up to 100 lbs. Specific vision abilities required by this job include close vision, and ability to adjust focus.
    General assessment skills
    Offers suggestions and/or ideas for change in a respectful and knowledgeable manner
    Exudes honesty and integrity within a professional image
    Demeanor is steady and consistent
    Presents Manuel Builders in best possible light
    Obtains and passes on relevant information to others who should know
    Excellent written and verbal communication skills
    Must be professional and polished in appearance and speech
    Baton Rouge - Office
    Monday
    8 am - 5 pm
    Tuesday
    8 am - 5 pm
    Wednesday
    8 am - 5 pm
    Thursday
    8 am - 5 pm
    Friday
    8 am - 2 pm
    Saturday
    9 am - 2 pm by appointment
    Sunday
    Closed
    Other duties and responsibilities may be assigned by management

    #J-18808-Ljbffr
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