-
Customer Service Representative
2 weeks ago
Circle K Pembroke Pines, United States**Customer Service Representative** · 890 N Federal Hwy, Hollywood, FL 33020, United States of America R201660 JOB DESCRIPTION Store : 890 N Federal Hwy, Hollywood, Florida 33020**Customer Service Representative** · We want you to join our team as a Customer Service Representat ...
-
Member Service Representative
3 weeks ago
YMCA of South Florida Pembroke Pines, United StatesThe Member Services Representative is the face of the YMCA and is responsible for leading by example and providing service excellence as outlined by the Association Membership Service Standards. This individual is responsible for ensuring that front desk procedures are followed, ...
-
Permit Services Representative I
2 weeks ago
City of Hollywood Pembroke Pines, United States Full timeThis is responsible administrative work of more than average difficulty directing the administrative operations of the building permit application process with the objective of ensuring accurate and efficient assistance is provided to the general pub Permit, Representative, Custo ...
-
customer service representative
3 weeks ago
Family Dollar Pembroke Pines, United StatesFamily Dollar N UNIVERSITY DR [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
-
Customer Service Representative
3 weeks ago
Generali Global Assistance Pembroke Pines, United StatesWhy work with us? · The North American branch of Generali Global Assistance offers a diverse and inclusive work environment while employees work towards making real difference in the lives of our clients. As an Organization, we pride ourselves with offering white glove service w ...
-
Collision Customer Service Representative
2 weeks ago
AutoNation Inc Pembroke Pines, United StatesAutoNation Collision Center Pembroke Pines Position Overview The Customer Service Representative handles collision service needs in AutoNation Dealerships without a collision repair facility. The Customer Service Representative writes courtesy estimates, coordinates repair needs ...
-
Collision Customer Service Representative
2 weeks ago
AutoNation Inc Pembroke Pines, United StatesAutoNation Collision Center Pembroke Pines Position Overview The Customer Service Representative handles collision service needs in AutoNation Dealerships without a collision repair facility. The Customer Service Representative writes courtesy estimates, coordinates repair needs ...
-
Patient Financial Services Representative I
2 weeks ago
Memorial Health Care System Pembroke Pines, United StatesAt Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. · Summary: · T ...
-
service representative
3 weeks ago
First Bancorp Miami, United StatesSERVICE REPRESENTATIVE (TELLER) - DEERFIELD · Essential Functions: Accept cash items deposits, and complete regulatory forms and logs are required. · Verifies amounts on deposits and examines checks for endorsement. · Enters deposits in depositors' passbooks, if applicable, or ...
-
Customer Service Representative
1 week ago
Morgan White Group Miami, United StatesMorgan White Group in Coral Gables, Florida is actively seeking a sociable and full-time Customer Service Representative (Bilingual) to answer all questions and concerns related to health or dental insurance. Are you passionate about serving your community with exceptional custom ...
-
Customer Service Representative
5 days ago
Insight Global Miami, United StatesJob Title: Trilingual or Bilingual Customer Service Representative · Openings: 1-3 · Location (Include Zip Code): Miami, Florida 33126 onsite to start, drops to hybrid after a couple months · Duration: 6-month contract to hire, will go perm after 6 months · Pay Rate: $19-21/hr- d ...
-
Member Services Representative
4 weeks ago
American Airlines Miami, United StatesAmerican Airlines - JobID: 72571 [Customer Service Representative] As a Member Services Rep at American Airlines, you'll: Set-up new loans in the FICS servicing system; Handle property tax/insurance policy issues and provide service to member questions regarding their property ta ...
-
Client Service Representative
2 weeks ago
VCA Animal Hospitals, Inc. Miami, United StatesVCA Knowles Snapper Creek Animal Hospital is seeking a talented and experienced Client Service Representative with additional Veterinary Assistant skill set to join our team full time. We have opportunities available to offer flexible work hours, day Client Service, Representativ ...
-
Customer Service Representative
3 weeks ago
Enterprise Holdings Miami, United StatesProvide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone. Meet and greet customers in a friendly and timely manner. Initiate rental contract based on customer reservations or on-the Customer Service Representati ...
-
customer service representative
1 week ago
Family Dollar Miami, United StatesFamily Dollar - 55 NW 119TH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
-
Customer service representative
2 weeks ago
Randstad Miami, United StatesAre you looking to use your skills in a new Customer Service Representative position? This client is Hiring Now · 3 must haves to be successful in job: · Be able to multi task · Work well with high volume of email correspondence · Team player · Job Description: Schedule: 8AM - ...
-
Member Service Representative
3 weeks ago
Navy Federal Credit Union Miami, United States Full timeTo provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; a Member Service, Representativ ...
-
Customer Service Representative
4 weeks ago
Ocean Bank Miami, United StatesOverview: · The Customer Service Representative in the Banker Service Center is responsible for assisting the BSC Department with administrative responsibilities, personalized support in all phases of customer service, account opening, client relationship building, digital banki ...
-
customer service representative
18 hours ago
Family Dollar Miami, United StatesFamily Dollar W DIXIE HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...
-
Customer Service Representative
2 weeks ago
PrideStaff Miami, United States Temporary to HireCustomer Service Representative · We are seeking for a Customer Service to carry out the administrative management of internal and external clients assigned. · Among other roles and responsibilities: · •Management of incoming orders and documents required. · •Prepare needed d ...
Customer Service Representative - Pembroke Pines, United States - Generali Global Assistance
Description
**Generali Global Assistance**
**Customer Service Representative**
**Pembroke Pines, FL - Full Time**
**Job Summary:**
This position answers all incoming/outgoing calls, setting up new claims or following up on claims that are in process. Position also collects telephone records (TRs) on existing claims that have exceeded our goal review deadline to finalize claim.
**Principal Duties and Responsibilities:**
Answer inbound calls and automated call backs, assisting clients with claims status requests, setting up new claims, etc.
Make outgoing calls following up on existing claims that are in process or contacting the passenger with claims outcome decision
Updates the records spreadsheet with existing claims and remove those that have been located
Verify/update mailing address on returned mail to re-send correspondence to passenger
Receive new claim mail from tour operators/travel agents to set-up new claims
Documents all interactions with passengers
Performs other duties as assigned
**Required / Desired Knowledge, Experiences and Skills:**
Prior customer service experience
Bilingual or Multilingual is preferred
Must have the ability to work any shift during hours of operation to include weekends, evenings and holidays
Excellent customer service skills
Ability to focus and attention to detail
Good organization skills
Good verbal and written communication skills
Ability to multi-task
Advanced computer skills in Microsoft Word & Excel
Strong self-starter with the ability to work with minimal supervision
Excellent critical thinking and decision making skills
Ability to work as a part of team as well as individually
Experience in an insurance office setting helpful
**Education/Certifications:**
High School Diploma or equivalent
**Physical Working Environment:**
While performing the duties of this job, the employee is required to stand; walk; sit for long periods of time; use of hands to grasp, handle, or feel; reach with hands and arms; finger dexterity; talk; hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.
*Generali Global Assistance is an Equal Opportunity Employer M/F/Disability/Veteran*