- Ensure employees' retirement process meets all Local Governmental Employees' Retirement System requirements, including the extra determinations required for Law Enforcement Officers
- Conduct retirement and benefits-related calculations and analysis, including the repurchase of service, withdrawal of contributions, and deferred retirement
- Administer retirement plans per state and federal guidelines and regulations
- Accurately prepare pension benefit calculations for multiple defined benefit plans. Collect, manipulate, reconcile, and review manual data corrections
- Process mail as it comes in daily
- Function as a subject matter expert for all pension benefit administration and technical and HRIS systems
- Support all changes and updates in pension administration. Identify areas of opportunity and continuous process improvement
- Work with legal when ambiguity in plan documents and administration exists
- Capture discrepancies and create standard documents and references for historical knowledge
- Comply with standard operating procedures (SOPs) and ensure accurate updates to existing documentation based on enhancements made to existing processes
- Support implementation of new pension technology by providing SME knowledge, testing, identifying issues, and collaborating to find resolution
- Support special projects such as plan freezes, accrued benefit calculations, pension payroll setups, and other escalated tasks
- Interface with and manages vendor relationships, including third-party administrators, outside consultants, and internal partners such as Budget, Finance, and Technology Solutions
- Communicate with employees regarding their needs for leave and modified work schedules. Ensures employees know their responsibilities and any documentation and notice required to qualify for and take leave
- Handle the FMLA leave administration process from the employee's initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification, and accounting for intermittent and reduced scheduled leave use
- Maintain reasonable communication with employees on leave to facilitate a smooth and timely return to work and relays communication between employees and their managers during leave within reason
- Advise managers and employees on the interaction of leave laws with paid time off, workers' compensation, and short-term and long-term disability benefits
- Certified Compensation Professional (CCP)
- PHR/SPHR/IPMA-HR
- Principles and practices of human resources management, employee benefits
- Principles and practices of program administration and management
- Principles and applications of critical thinking and analysis
- Principles and methods of qualitative and quantitative research
- Best practices, trends, and emerging technologies
- Project management principles
- Basic budget administration
- Applicable federal, state, and local laws, codes, and regulations
- Customer service principles
- Specialized equipment relevant to the area of assignment
- Modern office technology
- High level of organization, time-management, interpersonal, and problem-solving skills, with the ability to prioritize and complete/oversee assigned work
- Administering and monitoring human resources programs, processes, and/or projects
- Gathering data, analyzing findings, and applying logic and reason
- Researching industry trends, solutions, and best practices
- Interpreting, monitoring, and reporting financial information, program data, and statistics
- Authoring and preparing original reports, documents, and presentations
- Monitoring project schedules, status, and compliance
- Organizing and maintaining human resource program/process documentation, data, schedules, records, and files
- Coordinating deadlines and prioritizing competing demands
- Interpreting and applying applicable laws, codes, regulations, and standards
- Providing customer service
- Utilizing a computer and relevant software applications
- Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the public and others to exchange or convey information sufficiently and to receive work direction
- Some high school
- High school diploma (or GED)
- Some college
- Associate's degree
- Bachelor's degree
- Master's degree
- PhD or other professional degree
- None
- Less than 1 year
- 1 to less than 2 years
- 2 to less than 3 years
- 3 to less than 4 years
- 4 to less than 5 years
- 5 to less than 6 years
- 6 to less than 7 years
- 7 to less than 8 years
- 8 to less than 9 years
- 9 to less than 10 years
- 10 years or more
- None
- Less than 1 year
- 1 to less than 2 years
- 2 to less than 3 years
- 3 to less than 4 years
- 4 to less than 5 years
- 5 to less than 6 years
- 6 to less than 7 years
- 7 to less than 8 years
- 8 to less than 9 years
- 9 to less than 10 years
- 10 years or more
- Yes
- No
- Beginner
- Intermediate
- Advanced
- I do not have experience using Microsoft Outlook and Excel.
- None
- Less than 1 year
- 1 to less than 2 years
- 2 to less than 3 years
- 3 to less than 4 years
- 4 to less than 5 years
- 5 to less than 6 years
- 6 to less than 7 years
- 7 to less than 8 years
- 8 to less than 9 years
- 9 to less than 10 years
- 10 years or more
- Yes
- No
-
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Human Resources Retirement Coordinator - Raleigh, United States - City of Raleigh, NC
Description
Salary: $47, $76,700.00 AnnuallyLocation : Raleigh, NC
Job Type: Full-Time
Job Number:
Department: Human Resources
Opening Date: 05/15/2024
Closing Date: 5/19/2024 11:59 PM Eastern
Work Hours: Monday - Friday; 8:00 am - 5:00 pm
Hiring Range: $47, $62,000.00
Job Description
We seek a Human Resources Retirement Coordinator for the Human Resources Department to support our high-functioning and innovative Benefits and Wellness Team. It takes meticulous detail and planning to organize and coordinate the City's employee benefits programs, innovation, and strategy to anticipate and meet the changing needs of employees and candidates. Our Benefits and Wellness Team is one of the cornerstones of our Total Compensation & Benefits strategy. The team monitors benefit trends and researches, analyzes, evaluates, and administers our benefit, leave, and wellness plans and programs. The scope of responsibilities is vast, and they are expert problem solvers with a keen eye for data analytics and process improvement. This role is a unique opportunity to significantly impact the lives of our employees and candidates, challenging you to meet their evolving needs.
About the Role:
The individual will join a growing and evolving HR function invested in Total Compensation & Benefits to impact our workforce and improve the employee experience positively. In this position, you'll get to directly impact our employees in meaningful ways that enable them to serve our community with the peace of mind of knowing that our benefits meet their and their family's needs. Moreover, you'll be able to expand your skills, lead various projects, and develop knowledge and skills in Total Compensation and benefits in Local Government. You, too, will thrive, be supported by a caring team, and receive all the resources you need to build a rewarding career.
This role is for an experienced and highly motivated human resources professional who understands retirement planning and its importance in recruiting and retaining talent. The ideal candidate will be a retirement subject matter expert who can work independently and collaboratively on various program and administration assignments. You will be part of a cohesive team, working together to meet the needs of our organization. We seek a creative and well-rounded team member who will play a vital role and be instrumental in the organization's continued success and growth.
Duties and Responsibilities
Education and Experience:
Bachelor's degree in human resources, organizational development, business or public administration and two years of professional human resources experience
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.'
Preferred Qualifications:
Knowledge of:
Positions in this class typically require: fingering, grasping, talking, hearing, seeing and repetitive motions.
Sedentary Work:
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Working Conditions:
Work is routinely performed in an indoor, office environment.
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your "total rewards". Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.
To find out about the City's benefits package, and other programs, please visit our Employee Benefits page:
The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh's benefits.
01
Please select your highest level of education completed.
How much relevant or comparable work experience do you have in this field?
How many years of experience do you have leading retirement organizational projects and initiatives?
Do you have experience using PeopleSoft or other HRIS experience?
Please briefly describe a project you have worked on that included data collection and analysis. If no experience, please put N/A.
06
Please briefly describe your experience with project management. If no experience, please put N/A.
07
Rate your skill level with Microsoft Outlook and Excel.
How much relevant work experience do you have with governmental retire planning and processing?
Do you have ASPPA certifications (i.e. QKA, QPA, TGPC) or other HR Professional certification?
If you have another other type of certification, please indicate what type of certification held. Enter "None" if non-applicable.
11
Please briefly describe your customer service philosophy.
Required Question
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Fnu Khushboo
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Stephanie Ladd
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