- Reviews and examines compliance reports to ensure alignment with program requirements.
- Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer's original case file.
- Participates in customer hearings and submits relevant documentation to appropriate parties.
- Seeks out new ways to improve workforce services to meet labor market needs.
- Performs other related duties as assigned.
- Knowledge of workforce development.
- Knowledge of word processing, spreadsheet, technology, and computer skills.
- Exceptional customer service and interpersonal skills.
- Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
- Excellent verbal and written communication skills, to include documentation.
- Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
- Ability to develop strategies and solutions.
- High School Diploma or GED required.
- Valid driver's license and proof of insurance with safe driving record.
- One year of relevant experience preferred.
- Bilingual in English and Spanish strongly preferred.
- Health Insurance (with no cost options for employee only plans)
- Wellness Reimbursement
- Generous Paid Time Off
- Paid Parental Leave
- 401(K) 100% employer match up to 6% of employee contributions
- Dental
- Vision
- Life Insurance
- Short and Long-Term Disability
- Pet Insurance
- Tuition Assistance
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Program Support Specialist - Beeville, United States - C2 Global Professional Services
Description
Job Title: Program Support SpecialistLocation: Beeville, TX
Salary: $ 19.11/HR
JOB SUMMARY:
The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and provides technical support for workforce customers.
ESSENTIAL FUNCTIONS:
Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPANY OVERVIEW:
C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs. We're located in five regions in Texas, two in Florida and Las Vegas, NV. We strive to fulfill our mission by following our Core Values of "Respect, Communication, Customer Engagement and Ingenuity."
Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:
Job Code: CB-8810N5-PSS
