Cricket Wireless Bilingual Retail Store Manager - Gaithersburg, United States - Mobilelink USA LLC

Mobilelink USA LLC

Verified Company

Gaithersburg, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

As a Mobilelink
Retail Store Manager, you will set the example for your team while striving to achieve all financial goals on a daily basis.

This opportunity gives you the chance to lead and inspire a high energy sales team to provide consistent outstanding customer service, resulting in positive brand loyalty.

Your focus will be on enthusiastic personal leadership on the sales floor and in the community, while guiding and coaching your sales team to do the same.

Our Retail Store Managers Key Responsibilities:

Achieve all sales and profit goals
Direct responsibility of all store operations
Adhere to store budgets
Recruit, hire, coach, and develop retail staff
Conduct employee meetings in addition to weekly/monthly employee reviews
Proactively analyze business needs, identify opportunities, and create/execute improvement plans
Promote positive customer experience through modeling great customer service and handling escalations promptly
Demonstrate solid technical competence for all products and services sold
Engage in and lead community activities inside and outside of store to support business goals
Attend and participate in local meetings and sales events

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Must be able to speak fluent English and Spanish to be eligible for the bilingual role:

Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
Two (2) years of recruiting, hiring, and developing successful store sales teams
Available evenings, weekends, and holidays
Must be able to pass background checks