- The Specialist will communicate on a regular basis with their assigned program(s) representatives to provide necessary referral coordination updates. The Specialist will work alongside local/internal operational partners, to drive implementation and coordination of the assigned referrals. This role requires daily communication with patients, providers, and assistance programs to support coordination and execution to contract obligations and overall patient satisfaction.
- The Specialist will communicate regularly with their assigned program(s) representatives to provide necessary referral coordination updates. The Specialist will work alongside local/internal operational partners to drive implementation and coordination of the assigned referrals.
- The Specialist will have daily communication with patients, providers, and assistance programs to support the coordination and execution to contract obligations and overall patient satisfaction.
- The Specialist will follow up with stakeholders to ensure assigned tasks are completed and initiate data/information collection and entry. Collects information relative to Program(s) and reports according to Program requirements.
- Participates in business review presentations/contractually agreed upon meetings as directed by our clients.
- Assists in developing related SOPs, workflow, and project plans for identified Program(s).
- High School Diploma or equivalent is required.
- At least 1 years of experience in a health insurance, specialty pharmacy, patient registration, or similar role with external facing responsibilities.
- Knowledge of insurances (Benefit Verifications/Prior Authorization), in specialized pharmacy therapies preferred.
- Must be detail-oriented and have a high degree of customer service focus.
- Demonstrate effective interpersonal communication skills.
- Ability to work independently, problem solve, and collaborate with cross-functional team members and leadership across all levels of the organization.
- Proficient computer skills that include the ability to effectively use the Microsoft Office Suite tools.
- Must be able to work on a personal computer or laptop computer for extended periods of time.
- One year of specialty pharmacy, home infusions, home care, or health insurance experience.
-
Service Specialist
2 weeks ago
EPIQ Systems Baltimore, United StatesA Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services. Essential Job Responsibilities. Mail Services includes meter Specialist, Service, Hospitalit ...
-
Service Specialist
2 weeks ago
Epiq Global Business Transformation Solutions, LLC Baltimore, United States Full time· It's fun to work at a company where people truly believe in what they are doing · Job Description: · A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionis ...
-
services specialist
2 weeks ago
Maryland Department of Transportation Baltimore, United StatesInterview & Hire Announcement This is an Interview and Hire position that is open to anyone who meets the minimum qualifications listed below for this position. The Maryland Aviation Administration (MAA) is the owner & operator of both BWI Thurgood M Specialist, High School, Heal ...
-
Grant Services Specialist
1 week ago
Baltimore Police Department Baltimore, United States Full timeTHIS IS A NON-CIVIL SERVICE POSITION · POSTING DATE: 06/13/2024 · CLOSING DATE: 09/28/2024 AT 12:00 MIDNIGHT · Salary Range: $84, $145,164.00 Annually · The Baltimore City Health Department (BCHD) seeks an Infection Control Practitioner (ICP) . · Founded in 1793, BCHD is th ...
-
Customer Service Logistics Specialist
4 weeks ago
Integrity Staffing Solutions Baltimore, United States Full timeOur client is looking for a Customer Service Logistics Specialist in Baltimore, MD. This is a direct-hire opportunity. · Responsibilities:Directly responsible for the coordination of logistics services to specific customers contracts. · Supports customer needs and responds back ...
-
Patient Service Specialist
2 days ago
Select Medical Baltimore, United StatesWhen patients enter our center in Baltimore, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station ...
-
Customer Service Specialist
13 hours ago
Danfoss LLC Baltimore, United StatesCustomer Service Specialist · Requisition ID: 39477 · Job Location(s): · Baltimore, MD, US · **Job Description** · The Customer Service Specialist G4 serves as the primary customer contact for assigned high-profile customer accounts and ensures all customer needs and expecta ...
-
Patient Service Specialist
2 days ago
NovaCare Rehabilitation Baltimore, United StatesOverview: · When patients enter our center in Baltimore, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is you ...
-
Patient Service Specialist
13 hours ago
NovaCare Rehabilitation Baltimore, United StatesOverview · When patients enter our center in Baltimore, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is y ...
-
Client Services Specialist
2 days ago
Unwired Solutions Baltimore, United StatesJob Description · Job DescriptionKeep the carrier. Lose the headache. Founded in 2005, LINQ is a managed mobility service provider with our mission to make a complicated industry uncomplicated through high-quality, people-driven service. From internal operations to 1:1 client sup ...
-
Patient Service Specialist
1 week ago
Select Medical Baltimore, United StatesOverview · When patients enter our center in Baltimore, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is ...
-
Service Support Specialist
6 days ago
S3 Shared Services Baltimore, United StatesJob Description · Job Description · This is an on-site position. · We are excited to share that S3 was named a Top Workplace of 2022 through the Baltimore Sun and 2023 Top Workplace in the USA as well as for leadership. Our commitment to teamwork and a positive attitude enables ...
-
Customer Service Specialist
2 weeks ago
Danfoss LLC Baltimore, United StatesJob Description · The Customer Service Specialist - IDS &RH serves as the primary customer contact for assigned customer accounts and ensures all customer needs and expectations are met. They respond to inbound customer calls and emails regarding order inquiry as to ship dates, ...
-
Service Specialist II- Driver
3 weeks ago
Johns Hopkins Medicine Baltimore, United StatesYOU BELONG HERE · What Awaits You? · Career growth and development · Employee and Dependent Tuition Assistance · Diverse and collaborative working environment · Affordable and comprehensive benefits package · Our competitive Benefit Package is designed to support the well-bein ...
-
Card Services Specialist
1 day ago
Municipal Employees Credit Union of Baltimore Baltimore, United StatesCompany Summary · MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. · MECUs success in empowering our members to improve their financial well-being and live better dates back to ...
-
Guest Services Specialist
6 days ago
National Aquarium Baltimore, United StatesThe National Aquarium is looking for an engaging, service-oriented individual who will be responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. · Essential Functions: · * Provide exceptional guest serv ...
-
Service Support Specialist
1 day ago
S3 Shared Services Baltimore, United StatesJob Description · Job DescriptionThis is an on-site position. · We are excited to share that S3 was named a Top Workplace of 2022 through the Baltimore Sun and 2023 Top Workplace in the USA as well as for leadership. Our commitment to teamwork and a positive attitude enables us t ...
-
Retail Service Specialist
1 week ago
Traeger Wood Pellet Grills Baltimore, United StatesWelcome To The Traegerhood: Our business is BBQ, and business tastes good. Traeger invented the wood pellet grill over 30 years ago, and we've been revolutionizing outdoor cooking ever since. We're a team of disruptors, innovators, problem solvers, and food fanatics who are dedic ...
-
Card Services Specialist
2 days ago
Municipal Employees Credit Union of Baltimore, Inc. Baltimore, United StatesJob Description · Job DescriptionCompany Summary · MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. · MECU's success in empowering our members to improve their financial well-be ...
-
Pharma Support Services Specialist
1 week ago
Option Care Enterprises Inc. Baltimore, United StatesExtraordinary Careers. Endless Possibilities.With the nation's largest home infusion provider, there is no limit to the growth of your career.Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,0 ...
Pharma Support Services Specialist - Baltimore, United States - Option Care Enterprises, Inc.
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Extraordinary Careers. Endless Possibilities.With the nation's largest home infusion provider, there is no limit to the growth of your career.
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.
As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as diverse as the patients and communities we serve.
Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.
COVID-19 Vaccine Requirements:
As a leading healthcare provider, we have an undeniable responsibility to protect the health and safety of our patients, customers and team members.
Option Care Health requires that all employees be fully vaccinated against the COVID-19 virus. If you are offered and accept a position, your employment will be contingent upon proof of vaccination, or approved medical or religious accommodation. Proof of vaccination will be required during the onboarding process; application for medical or religious accommodations will be required to be submitted within 5 business days of start date. If medical and/or religious accommodation requests are denied, you must take steps to be fully vaccinated, or your employment will be terminated.
Job Description Summary:
The Specialist, Pharma Support Services serves as the designated representative on their assigned program(s) to ensure delivery of the referral management process to their external partners. The Specialist collaborates with the Clinical Product Support Team to ensure an understanding of assigned program(s) and contracted requirements. The Specialist will be accountable for referral service delivery as contracted. The Specialist will be measured on success in delivering per contracted KPI metrics and accurate and timely data collection/reporting for program(s). The Specialist of Pharma Support Services will be responsible for maintaining a positive relationship with pharma, HUB, and internal and external operational, sales, and patient registration teams.
Job Description:
Job Responsibilities (listed in order of importance and/or time spent)
Does this position have supervisory responsibilities?
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
No - X
Yes
Basic Education and/or Experience Requirements
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Pay Range is $26.15-$43.57
Benefits:
-401k
-Dental Insurance
-Disability Insurance
-Health Insurance
-Life Insurance
-Paid Time off
-Vision Insurance
Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.