front desk agent - Costa Mesa, CA, United States - Remington

Remington Costa Mesa, CA, United States

3 weeks ago

Description

Job Description

What you will be doing

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

What you get

Remington Hilton Room Discounts
Generous Paid Time Off
Free lunch and dinner served daily
401K plus up to 5% match
Stipend for Shoes
100% Medical Coverage for you and your family.(Some exclusions apply)
Incentive and Bonus Programs
One week a year to celebrate you
Tuition Reimbursement
Access to marketplace of exclusive employee discounts

Location Description

3050 Bristol Street, Costa Mesa, California 92626

Hilton Orange County/Costa Mesa is near Southern California attractions and beaches. Whether you're here on business or leisure, our hotel has all you need to make the most of your stay, including a complimentary John Wayne Airport shuttle, 48,000 sq. ft. of event space for Costa Mesa weddings, and signature cuisine at our Bristol Palms California Bistro.

Requirements

What we are looking for

High work ethic and self-initiative
May be required to work varying schedules to include nights, weekends, and holidays
Someone who enjoys working as and being part of a team that provides great experiences for our Guests

Rate of pay: $19.70

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