Jobs
>
Plano

    Mortgage Loss Mitigation Specialist - Plano, United States - First United Bank

    First United Bank
    First United Bank Plano, United States

    6 days ago

    Default job background
    Description
    Mortgage Loss Mitigation Specialist page is loaded

    Mortgage Loss Mitigation Specialist

    Apply

    locations

    Plano-Parkwood

    time type

    Full time

    posted on

    Posted 3 Days Ago

    job requisition id

    R 04983

    Join Our Team

    We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions.

    That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009 Browse this page to find out more about the First United culture and the many benefits of working here.

    Then, use our "Get Started" section to take your first step to being a part of First United.
    The Position

    Job Title

    Mortgage Loss Mitigation Specialist

    Job Description


    SUMMARY
    This position is responsible for providing exceptional service during the default process, to both internal and external customers.

    The Loss Mitigation Specialist will partner with the Single Point of Contact Specialists and other departments including Customer Service, Escrow, Foreclosure, Bankruptcy, Cashiering, and other operations groups as necessary.

    In this role, this person will work with these different departments and the borrower to provide the appropriate loss mitigation options to ensure the best outcome for the borrowers and the company.

    MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
    Be the primary contact for internal and external customers and approved third parties. Be able to speak to loss mitigation options while providing exceptional customer service.
    Be well-versed in Loss Mitigation investor-specific guidelines.
    Vast understanding of regulatory guidelines as they pertain to loss mitigation.
    Collect missing documents from borrowers to complete their loss mitigation reviews.
    Review modification documents to ensure the accuracy of terms and verbiage.
    Complete loss mitigation reviews within the SLAs provided by the department and investors.
    Assists customers with routine account-related questions and requests as well as collection of payments pertaining to loss mitigation.

    ADDITIONAL DUTIES AND RESPONSIBILITIES
    Handles customer complaints and escalates issues to the Manager as needed.
    Maintains cleanliness in and around the workstation.
    Recommends to supervisor methods to improve the department.
    Completes all required compliance exams on a yearly basis.
    Adherence to all First United Policies and Procedures.
    Dresses professionally.
    Other duties as assigned by supervisor.

    EMPLOYEE SPECIFICATIONS
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    Education and Work Experience
    Loss Mitigation experience, 2+ Years
    Bachelor's degree, (Preferred)
    High School or Equivalent (GED), Required
    Financial services/operations environment, 4+ Years
    Technical/Functional Competencies
    Basic mathematical skills.
    Proficient computer skills.
    Strong written and verbal communication skills.
    Exceptional customer service skills.
    Strong negotiation skills.
    Knowledge of MSP (Preferred)
    Knowledge of corporate policy, laws, and regulatory requirements of the area of responsibility.
    Ability to work in a team environment to resolve problems.
    Good problem-solving and decision-making skills.
    Demonstrates good judgment.
    Strong organizational skills.
    Ability to work in a fast-paced environment and work well under pressure.
    Strong interpersonal skills and ability to work well with a wide range of people.
    The ability to use e-mail, phone, and other communication tools is necessary.
    Willingness to accept additional responsibilities.
    Dependable and adheres to timelines and schedules.
    Takes initiative in the development and completion of projects.
    Physical Working Conditions
    This is sedentary work that requires the following physical activities:

    Sitting or standing for extended periods, walking, finger dexterity, feeling, repetitive motions, talking hearing, and visual acuity including close vision.

    Occasional lifting (up to 10 pounds of computer equipment or paper).
    May be required occasionally to stoop or kneel.

    Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

    Working Conditions
    Normal Office environment.
    Moderate noise level.
    Hours & Work Schedule

    Hours per Week: 40

    Work Schedule:
    Monday – Friday, 9:15 – 6:15.

    One Saturday a month: 8:00 – 1:00.


    NOTE:
    This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by the supervisor to meet the organization's ongoing needs.

    All Locations:
    Plano-Parkwood

    If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at

    for assistance.
    First United is an Equal Opportunity Employer.

    To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.

    About Us

    First United Bank is a family-friendly organization with strong ties to the communities we serve.

    We practice honesty, integrity, and exceptional customer service as we strive to be the best place, to bank, work and invest.

    We are committed to providing excellent career opportunities and a wide array of benefits for our staff.

    And, in recognition of First United's commitment to being a premier employer, we've been honored by OKCBiz Magazine as a "Best Places to Work" organization.

    As one of only 30 organizations and companies to receive this prestigious designation, we're very proud of our accomplishment

    The key to First United's success is, and always will be, our exceptional people.

    Our employees share a desire to provide the best possible service to our customers and they work creatively, set high standards for themselves, and stick to them.

    Please take time to browse our open positions and if you find something that matches your interest and qualifications, you can apply right here online.

    We look forward to meeting you and wish you the best in your career

    .

    #J-18808-Ljbffr
  • First United Bank and Trust

    Mortgage Loss Mitigation Specialist

    2 weeks ago

    First United Bank and Trust Plano, United States Regular, Full time

    Join Our Team · We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been vote ...

  • Selene Finance LP

    Loss Mitigation Specialist

    6 days ago

    Selene Finance LP Coppell, United States

    Position Summary: · The Loss Mitigation Specialist has proven mastery of the requirements of the Loss Mitigation Specialist position. It will act as the Single Point of Contact (SPOC) and is assigned a portfolio of non-performing assets to contact, negotiate and complete loss mi ...

  • NewRez LLC

    Loss Mitigation Specialist

    1 day ago

    NewRez LLC Coppell, United States

    Also doing business as Shellpoint Mortgage Servicing · 1100 Virginia Drive, Suite 125 · Fort Washington PA 19034 · Doing business as Newrez Mortgage in the states of Arkansas and Texas. Website approval pending with the New York Department of Financial Services. · Loss Mitigation ...

  • Selene Finance

    Loss Mitigation Specialist

    6 days ago

    Selene Finance Coppell, United States

    Position Summary: · The Loss Mitigation Specialist has proven mastery of the requirements of the Loss Mitigation Specialist position. It will act as the Single Point of Contact (SPOC) and is assigned a portfolio of non-performing assets to contact, negotiate and complete loss mi ...

  • Imprimis

    Loss Mitigation Specialist

    5 days ago

    Imprimis Dallas, United States

    Job Description Job Description Imprimis Group, Inc. has partnered with a growing company in Dallas, TX that is hiring a Loss Mitigation Specialist. The Loss Mitigation Specialist will be responsible for providing exceptional service during the default process, to both internal a ...

  • Imprimis

    Loss Mitigation Specialist

    6 days ago

    Imprimis Dallas, United States

    Job Description · Job Description · Imprimis Group, Inc. · has partnered with a growing company in · Dallas, TX · that is hiring · a Loss Mitigation Specialist. · The Loss Mitigation Specialist will be responsible for providing exceptional service during the default proces ...

  • Selene Finance

    Loss Mitigation Specialist

    6 days ago

    Selene Finance Dallas, United States

    Loss Mitigation Specialist page is loaded · Loss Mitigation Specialist · Apply · locations · Dallas, TX · time type · Full time · posted on · Posted 30+ Days Ago · job requisition id · JR110250 · Selene Holdings is a multiple-lines business financial services firm with ...

  • Shellpoint Mortgage Servicing

    Loss Mitigation Specialist

    6 days ago

    Shellpoint Mortgage Servicing Coppell, United States

    Who we areShellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or 'servi ...

  • NewRez LLC

    Loss Mitigation Specialist

    6 days ago

    NewRez LLC Coppell, United States

    Who we are · Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "s ...

  • Newrez LLC

    Loss Mitigation Specialist

    2 weeks ago

    Newrez LLC Coppell, United States Full time

    Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies.We need enthusiastic, tenacious, and success-driven telephone professionals to join our Loss Mitigation, Negotiations team.Shellpoint Mortgage Servicing (SMS) is one of America' ...

  • The Bank of America Corporation

    Global Financial Crimes Specialist

    5 days ago

    The Bank of America Corporation Plano, United States

    The Global Financial Crimes (GFC) Specialist under supervision, assists Global Financial Crimes executives and managers in any of the following activities in support of the identification, escalation and timely mitigation of compliance and operatio Financial, Specialist, Global, ...

  • CBTS

    Patch Management Specialist

    5 days ago

    CBTS Plano, United States

    CBTS is currently seeking a Patch Management Specialist for a position located in Plano, TX. · Position Summary: · We are seeking a dedicated Patch Management Specialist to join our team on a project-based engagement. This role is essential for managing and improving our current ...

  • CBTS

    Vulnerability and Patch Management Specialist

    1 week ago

    CBTS Plano, United States

    CBTS is currently seeking a Vulnerability and Patch Management Specialist for a position located in Plano, TX. · Position Summary: · We are seeking a dedicated Vulnerability and Patch Management Specialist to join our team on a project-based engagement. This role is essential for ...

  • Capital One

    Principal Risk Specialist, Technology

    1 day ago

    Capital One Plano, United States

    West Creek , United States of America, Richmond, Virginia · Principal Risk Specialist, Technology · Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships as well as develop and implement innovative solutions? ...

  • Medical City Plano

    Registered Nurse Case Manager

    3 days ago

    Medical City Plano Plano, United States

    Description · IntroductionDo you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At Medical City Plano our nurses set us apart from any other healthcare provider. We are seeking a Registered Nurse Case Manager to join ...

  • CBTS

    Patch Management Specialist

    3 days ago

    CBTS Plano, United States

    CBTS is currently seeking a Patch Management Specialist for a position located in Plano, TX. · Position Summary: · We are seeking a dedicated Patch Management Specialist to join our team on a project-based engagement. This role is essential for managing and improving our current ...

  • CBTS

    Vulnerability and Patch Management Specialist

    1 week ago

    CBTS Plano, United States

    CBTS is currently seeking a Vulnerability and Patch Management Specialist for a position located in Plano, TX. · Position Summary: · We are seeking a dedicated Vulnerability and Patch Management Specialist to join our team on a project-based engagement. This role is essential for ...

  • Conch Technologies

    Network Security Engineer

    1 week ago

    Conch Technologies Plano, United States

    HI, · FULLTIME JOB · Job Title: Network Security Engineer · Location: Plano, TX – Only Local · Number of Positions: · 5 · Job Description · Network security engineer is part of the Network team responsible for the design, build and run global footprint of network security ...

  • Diverse Lynx

    Network Security Engineer @ Plano, TX

    1 week ago

    Diverse Lynx Plano, United States

    Job Title: Network Security Engineer · Location : Plano, TX - Only Local · Job Description · Network security engineer is part of the Network team responsible for the design, build and run global footprint of network security infrastructure to align with the existing operatio ...

  • RealManage

    Risk Management Specialist

    6 days ago

    RealManage Plano, United States

    Overview: · Company Overview: RealManage is an Inc. 5000 firm with clients and operations in 24 states from coast to coast. We deliver property management and staffing services to homeowners associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipa ...