- Communicates with customers regarding eligibility issues, documentation requirements, customer complaints, actions taken by Child Care Services (CCS) regarding their case as well as provide information about the CCS program
- Knowledgeable of and communicates with customers information regarding early childhood development and community based resources available to customers.
- Performs Quality Assurance reviews of customer eligibility by reviewing the customer documentation for completeness and accuracy.
- Performs mathematical calculations to determine the parent's income and share of cost.
- Enter all data into The Workforce Information system of Texas (TWIST) in a timely and accurate manner.
- Enters data into databases as directed including the Financial Aid Communication System (FACS).
- Maintains accurate customer files in specific order and completeness.
- Takes immediate action to address and resolve customer and provider com plaint s.
- Performs other duties as may be assigned.
- Bi-Lingual English to Spanish - Spoken and Written a plus
-
Community Engagement Specialist
1 week ago
Meals on Wheels of Central Texas Austin, United StatesUrgently Hiring · The mission of Meals on Wheels Central Texas is to deliver care that empowers our neighbors by promoting dignity and independence. Meals on Wheels Central Texas is currently celebrating 51 years of delivering a nutritious meal to our homebound and elderly commun ...
-
Team Engagement Specialist
3 days ago
AffiniPay Austin, United States**Hi, We're AffiniPay** · AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay's tech products serve legal, accounting, architectural, engineering and construction fi ...
-
Tax Engagement Support Service Specialist
3 days ago
RSM US LLP Austin, United StatesWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture ...
-
Engagement Specialist
2 weeks ago
Tik Tok Austin, United StatesResponsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Ensuring that our global community is safe and empowered to create and enjoy content is a core value at TikTok. · Why Join Us · Creation is the ...
-
patient engagement specialist
4 days ago
Pain Specialist of America LLC Sun City, TX , USA, United StatesJob Type · Full-time · Description · Pain Specialists of America (PSA) is a Texas-based, multisite comprehensive pain management company that includes over 15 locations, two ASCs, and one CLIA-certified laboratory located in New Braunfels. PSA is growing rapidly. The Patient Enga ...
-
Family Engagement Specialist
1 week ago
Kipp Houston Public Schools Austin, United StatesCompany Description · KIPP Texas Public Schools is a network of 57 public charter, open-enrollment, pre-k-12 schools educating nearly 34,000 students across Austin, Dallas-Ft. Worth, Houston, and San Antonio. Together with families and communities, our mission is to create joyful ...
-
Family Engagement Specialist
1 week ago
KIPP Austin, United StatesCompany Description · KIPP Texas Public Schools is a network of 57 public charter, open-enrollment, pre-k-12 schools educating nearly 34,000 students across Austin, Dallas-Ft. Worth, Houston, and San Antonio. Together with families and communities, our mission is to create joyful ...
-
Community Engagement Specialist
6 days ago
PriceSenz Austin, United StatesJob Description · Job DescriptionDo you thrive on building relationships and keeping communities informed? · Are you passionate about public engagement and making a difference in your city? If so, then this Community Engagement Support Specialist is the perfect opportunity for y ...
-
Organizational Engagement Specialist
9 hours ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Join a dynamic team of engaged and committed professionals on the Organizational Engagement and Support (OES) team within Access and Eligibility Services (AES). · The Organizational Engagement Specialist position works in the OES section of the Strategic Engage ...
-
Patient Engagement Specialist
4 days ago
Pain Specialists of America LLC Georgetown, United StatesJob Description · Job DescriptionDescription:Pain Specialists of America ("PSA") is a Texas-based, multisite comprehensive pain management company that includes over 15 locations, two ASCs, and one CLIA-certified laboratory located in New Braunfels. PSA is growing rapidly. The Pa ...
-
Peer Support Specialist
4 days ago
RecoveryATX Cedar Park, United StatesJob Summary: · *** · The Peer Support Specialist will provide Peer Recovery Support Services acting as a mentor and guide for those at any of the stages of change. The peer specialist promotes recovery by supporting a peer to remove or minimize barriers, connect to the recovery c ...
-
Talent Engagement Specialist
1 week ago
Equus Round Rock, United States Full timeJob Description · In this Talent Engagement role, you will be an integral part of the · Operational team, responsible for greeting clients and managing the reception area, client outreach, and appointment scheduling. · In this role, it is integral that you manage client informati ...
-
Talent Engagement Specialist
3 days ago
Equus Round Rock, United StatesJob Description · Job DescriptionCompany Description · We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workfor ...
-
Team Member Engagement Specialist
1 week ago
Goodwill Industries of Central Texas Austin, United StatesDevelop and execute innovative team member engagement strategies that foster a positive and inclusive work environment. Travel to various locations to implement engagement programs and to gather feedback directly from team members through focus group Team Member, Engagement, Spec ...
-
Museum Education and Engagement Specialist
3 days ago
Texas Association of Museums Austin, United StatesMuseum Education and Engagement Specialist | Mansfield, TX · The City of Mansfield, TX is hiring a Museum Education and Engagement Specialist. To apply, go to . JOB CLASSIFICATION: Museum Education and Engagement Specialist · DEPARTMENT: Historical Services · SALARY: $47,000- ...
-
Museum Education and Engagement Specialist
1 week ago
Texas Association of Museums Austin, United StatesMuseum Education and EngagementSpecialist | Mansfield, TX The City of Mansfield, TX is hiring a Museum Education and EngagementSpecialist. To apply, go . JOB CLASSIFICATION: Museum Education and Engagement SpecialistDEPARTMENT: Historical ServicesSALARY: $47,000-$52-000 Must be ...
-
Team Member Engagement Specialist
2 hours ago
Goodwill Industries of Central Texas Austin, United StatesJob Description · Job DescriptionThe Team Member Engagement Specialist is a valuable addition to our People and Culture department. This position plays a pivotal role in formulating and executing strategies aimed at bolstering Team Member engagement within both our retail stores, ...
-
Family Engagement Specialist 2425
4 weeks ago
KIPP Texas Public Schools austin, United States Full timeJob Description · The Opportunity · The School Operations Team is focused on creating the conditions by which our schools can thrive by designing and leading efficient, safe, joyful, and just systems; working to remove obstacles to learning and find creative solutions to challeng ...
-
Community Engagement Support Specialist
2 weeks ago
22nd Century Technologies, Inc. Austin, United States Regular, Full timeDuration: 6 Months · Schedule: M-F 8AM to 5PM · Job Description:The Community Engagement Support Specialist reports directly to the Community Engagement Coordinator. · This position is responsible for assisting with programs that develop, maintain, and strengthen community relat ...
-
KIPP Public Schools Austin, United StatesCompany Description · KIPP Texas Public Schools is a network of 57 public charter, open-enrollment, pre-k-12 schools educating nearly 34,000 students across Austin, Dallas-Ft. Worth, Houston, and San Antonio. Together with families and communities, our mission is to create joyful ...
Family Engagement Specialist - Cedar Park, United States - BakerRipley
Description
Are you passionate about ensuring families have access to quality child care services?Workforce Solutions is seeking a dedicated Child Care Family Engagement Specialist to ensure compliance with contractual obligations, policies, and procedures for childcare intake and eligibility.
You will play a pivotal role in interacting with customers, childcare providers and area resource providers to assist in obtaining program eligibility, essential child care services and provide referral sources specific to the family.
Core Duties and Responsibilities
Establishes rapport and credibility with customers and providers by providing excellent customer service in a professional and respectful manner.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)