- Lead, coach, and inspire the O&M team to achieve excellence in their roles.
- Foster a culture of collaboration, innovation, and continuous improvement.
- Provide training and professional development opportunities to enhance team skills & knowledge.
- Directly manage both office and field personnel within the division across geographies.
- Develop and continuously improve O&M processes to maximize efficiency and effectiveness.
- Implement best practices and leverage technology to streamline operations & reduce downtime.
- Ensure compliance with industry standards, regulations, and safety protocols.
- Collaborate cross-functionally with several company departments to build infrastructure for the division, including O&M platforms, accounting systems, pricing tools, proposal language, training, and field documentation.
- Identify and pursue opportunities for business growth within the O&M sector, including expansions into new markets or service offerings.
- Collaborate with the sales and marketing teams to develop strategies for acquiring new clients and retaining existing ones.
- Lead the development of proposals, bids, and presentations for potential clients, ensuring alignment with company capabilities and objectives.
- Develop and maintain relationships with clients, partners, and industry stakeholders to drive business growth.
- Cultivate and maintain strong relationships with existing and potential clients, serving as the primary point of contact for O&M-related inquiries and escalations.
- Build and maintain strong relationships with customers, vendors, and subcontractors
- Collaborate with cross-functional teams to meet project objectives and exceed customer expectations.
- Ensure support for installation teams during commissioning or troubleshooting of a project.
- Create and launch monitoring platforms for new customers and ensure handoffs are successful and operational. Customer education may be required.
- Establish and execute against financial metrics monitoring the health of the division
- Develop sales targets and annual budgetary plans
- Optimization of revenue delivery via prioritization of product mix (e.g. commercial proactive, residential reactive, warranty work, etc.)
- Establish performance metrics and KPIs to track the operational performance of energy assets.
- Monitor system performance, analyze data, and identify opportunities for optimization.
- Prepare regular reports and presentations for management and stakeholders.
- Establish forecast for capacity, capability, and output of the O&M team.
- Promote a culture of quality and safety within the O&M team.
- Provide feedback and establish best practices to preserve quality and reduce warranty issues
- Ensure compliance with all relevant health, safety, and environmental regulations.
- Conduct regular safety inspections and audits, and implement corrective actions as needed.
- Main point of contact for A&R Solar in the Amicus Solar O&M Cooperative monthly calls, O&M related working groups and occasional conferences
- 5+ years of team management or division management experience with a history of developing high-performing teams.
- 5+ years experience or combination of formal education in business development, operations management, or strategic planning.
- Proficiency with Microsoft Excel, Salesforce and/or G-Suite technologies
- Strong interpersonal skills, math skills, a team player, persuasive negotiator, positive and innovative thinker
- Detail-oriented, well-organized, and independently competent
- Bachelor's degree in Business Administration, Engineering, or related field: MBA or equivalent advanced degree preferred
- Solar experience or NABCEP certification
- Deep electrical, renewable, battery, construction, and/or engineering background
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Solar Operations - Seattle, United States - A&R Solar
Description
Job Description
Job DescriptionSalary: $90- $130k Base + BonusWe're just like you. We believe that solar energy production for our homes, businesses, and cities is a win-win proposition for job creation and a cleaner environment.
A&R Solar is a leading solar installer in the Pacific Northwest, bringing together passionate, talented people who want to do the right thing for our customers and the environment. With industry firsts like B-Corporation status, charitable solar programs, and performance guarantees, we believe that investment in our staff and our communities is the new standard. Be a part of a fun team that is committed to the growth of all employees. A&R Solar measures value in three categories, People, Planet, and Profit, specifically in that order.
POSITION SUMMARY
We are seeking a dynamic and experienced professional to establish and lead our Operations and Maintenance (O&M) team. This role requires a leader who can effectively develop teams, optimize processes, ensure customer satisfaction, and drive business growth within the O&M sector. This role is key to ensuring the reliability, efficiency, and performance of renewable energy assets after installation.
KEY RESPONSIBILITIES
Team Leadership and Development
Process Optimization
Business Development
Customer Service and Stakeholder Management
Installation Support
Financial Division Management
Performance Monitoring and Reporting
Quality and Safety
External Engagement
REQUIREMENTS
RECOMMENDED REQUIREMENTS
