- Provide support, break-fix/hardware repair and troubleshooting of IT deployed equipment, smartphones, networks, printers, phone systems and software installations.
- Use and maintain organization's IT Services Management (ITSM) software solution to identify, document, track and resolve reported problems to ensure maximum issue resolutions in minimum time.
- Contribute and maintain clear and concise Web-based Self-Help/FAQ documentation that empowers end-users to self-resolve common issues.
- Assist with managing the inventory of all IT assets.
- Other duties/functions may be added or assigned.
- Participate in an after-hours on-call rotation.
- Associate Degree, Technical School and or computer certifications
- 3+ years of related experience in the troubleshooting of Microsoft Windows desktops, virtual desktops, servers, networks, printers, smartphones, network connectivity and other computer related technologies.
- Proficient with all Microsoft Office applications including Office 365.
- Working knowledge of LAN/WAN environments, TCP/IP, DNS, DHCP, switches, routers and other network devices.
- Working knowledge of Adobe Illustrator, InDesign, and Photoshop, as well as CAD/CAM applications is a plus.
- Effective organization and planning skills and ability to prioritize work on multiple projects with high attention to detail.
- Strong interpersonal communications skills including the ability to ask relevant questions, effectively listen, provide information, and collaborate with others in a positive way
- Proven analytical and problem-solving abilities.
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Service Desk Agent
1 week ago
Unisys Corporation Salt Lake City, United States Regular, Full timeWhat success looks like in this role: · 1st Level telephone and other media contact support . · Strive for a high level of first contact resolution. * Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fas ...
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Service Desk Analyst
2 days ago
Ask Staffing Salt Lake City, United StatesDuties: · This role requires ~1 weekend a month availability · WEEKLY Schedules Monday-Friday · 6:00AM to 2:30PM · 9:30AM to 6:00PM · WEEKEND Schedules - Monday/Tuesday and Saturday/Sunday - 4 days at 10 hours per day: · 6:00AM to 4:30PM · 8:30AM to 7:00PM · This role req ...
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Service Desk Analyst
1 week ago
Stefanini Salt Lake City, United StatesJob Details · Service Desk · Service Desk Analyst · Salt Lake City, UT Posted: 4/24/2024 · Job Description · Job ID#: · 56876 · Job Category: · Service Desk · Position Type: · Contract · Duration: · Long Term · Details: · Stefanini Group is hiring · Stefanini is lookin ...
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Service Desk Agent
1 week ago
Unisys Salt Lake City, United States Full timeWhat success looks like in this role: · Responsible for providing the first-line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees. · Answers basic questions about installation, operation, configuratio ...
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Service Desk II
4 days ago
Irvine Technology Corporation Salt Lake City, United StatesJob Description · Job DescriptionService Desk II (Onsite) · We have an immediate need for a contract Service Desk II to join a packaging and containers manufacturing company. The Service Desk II will provide support, break-fix/hardware repair and troubleshooting of IT deployed eq ...
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Service Desk Agent
1 day ago
Unisys Salt Lake City, United StatesWhat success looks like in this role: · Responsible for providing the first-line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees. · Answers basic questions about installation, operation, configurati ...
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Service Desk Analyst
5 days ago
SGA Salt Lake City, United StatesJob Description · Job DescriptionHigh School Diploma Required · Minimum 2 years of experience working in the technical support field in an enterprise environment, preferably with phone support experience. · Solid technical knowledge, troubleshooting skills and support experience ...
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Service Desk II
2 days ago
Irvine Technology Salt Lake City, United StatesPlease note this is a CONTRACT TO HIRE opportunity located onsite in Salt Lake City (daily onsite required). · Have you got what it takes to succeed The following information should be read carefully by all candidates. · Role: · Provide support, break-fix/hardware repair and t ...
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Service Desk Agent
4 days ago
Unisys Salt Lake City, United States Full timeWe Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, we believe in better H ...
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Service Desk Agent
6 days ago
Unisys SALT LAKE CITY, United States Full timeWe Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, we believe in better H ...
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Service Desk Agent
2 weeks ago
Unisys Salt Lake City, United States Full timeWe Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, we believe in better H ...
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Service Desk Agent
1 week ago
Unisys Corporation Salt Lake City, United States Regular, Full timeWhat success looks like in this role: · 1st Level telephone and other media contact support . · Strive for a high level of first contact resolution. * Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fas ...
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Service Desk Agent in SLC
1 week ago
Unisys SALT LAKE CITY, United States Full timeWe Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, we believe in better H ...
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Outpatient Services Front Desk Reception
3 days ago
University of Utah Salt Lake City, United StatesDetails · Open Date 04/23/2024 · Requisition Number PRN38343B · Job Title PS Outpatient Svcs. Specialist · Working Title Outpatient Services Front Desk Reception · Job Grade UGR · FLSA Code Nonexempt · Patient Sensitive Job Code? Yes · Standard Hours per Week 40 · Full Time or Pa ...
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IT Service Desk Technician I
3 days ago
Western Governors University Millcreek, United StatesThe salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. · At WGU, ...
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IT Service Desk Manager
4 days ago
PCF Insurance Services Lehi, United StatesPCF Insurance Services is a premier risk management, benefits design, and insurance brokerage services firm ranked #20 on Business Insurance's 2023 Top 100 Brokers and #12 on Insurance Journal's 2023 Top Property/Casualty Agencies. With 3,100 professionals across the U.S., PCF In ...
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IT Service Desk Technician 3
4 days ago
PCF Insurance Services Lehi, United StatesPCF Insurance Services is a premier risk management, benefits design, and insurance brokerage services firm ranked #20 on Business Insurance's 2023 Top 100 Brokers and #12 on Insurance Journal's 2023 Top Property/Casualty Agencies. With 3,100 professionals across the U.S., PCF In ...
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Russell Tobin South Jordan, United StatesOur client - a Fortune 100 investment firm in South Jordan, UT - is looking for Technical Support Representative/Service Desk Agent with a strong interest in investment banking company to interview and start immediately. · Position: Technical Support Representative/Service Desk A ...
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Employee in sales and field service
6 days ago
Radiant Innovations Jordan, United StatesAbout System AG: · We offer consulting and IT services for all commercial areas of companies, individual programming, as well as server and network technology for medium-sized businesses. · What do we offer you? · 31 vacation days · The opportunity to work from home 2 days a week ...
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Blank Ast 3
5 days ago
University of California, Davis Davis, United StatesThis position provides administrative and procurement support to the SCM: Distribution & Logistics. Duties include, but are not limited to inventory management, invoice payment, initiating Oracle documents, reordering supplies, equipment management, customer service desk, and a w ...
Service Desk II - Salt Lake City, United States - Irvine Technology Corporation
Description
Please note this is a CONTRACT TO HIRE opportunity located onsite in Salt Lake City (daily onsite required).
Role:
Requirements:
Ability and willingness to provide support during off hours when necessary
Service Desk II professionals in Salt Lake City
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Andre Owen
Collaborative Project Manager
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Emily Quigley
Hearing Aid Tech, Outpatient Services Specialist