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    Commercial Collections Manager - Los Angeles, United States - Executive Alliance

    Executive Alliance
    Executive Alliance Los Angeles, United States

    6 days ago

    Executive Alliance background
    Description
    Our client is a growing collection agency looking for an experienced

    Commercial Collection Manager with collection agency experience .

    This is an excellent growth opportunity providing good work/life balance for a motivated Collection Manager. Competitive base salary plus bonus plan. Medical benefits. Good technology, stable and well capitalized company with solid client list.


    Responsibilities of Collection Manager include:
    Coach collectors regarding collections policies and procedures.
    Assist collectors with difficult calls.
    Ensure compliance with FDCPA, TCPA, FCRA and other government regulations and company policies.
    Monitor performance metrics.
    Provide leadership in quality and process improvement initiatives.
    Assist in hiring and training.

    Requirements:
    Minimum 2-3 years recent experience managing at a collection agency. Must have b2b collections experience.
    Hands-on with ability to mentor new hires and existing collections staff.
    Strong on collection strategy and tactics including mid and large balance portfolios.
    Able to manage portfolios to hit targeted liquidation rates.
    Analytic abilities including working knowledge of Excel.

    #collections #recruiting #jobs #hiring

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