- Ticketing Systems (ConnectWise preferred)
- Anti-Virus and Malware software
- Microsoft Office through 2016 and 365
- Windows 7 / 8 / 10
- Chromebook / Apple skills a plus
- Unmanaged and Managed Switches
- Basic Active Directory knowledge
- Remote Monitoring Systems
- Providing remote support
- 365 / GSuite knowledge a big plus
-
Help Desk Technician I
2 weeks ago
Planned Systems International San Antonio, United StatesOverview · Planned Systems International is seeking multiple candidates for a local Help Desk Services project. This project will support an educational campus of multiple buildings with Help Desk, Desktop, and AV/VTC services, and manage/support all the automation deployment, co ...
-
Help Desk Technician
3 weeks ago
MVM San Antonio, United StatesAbout MVM, Inc. · Service, Support, Success are the pillars upon which MVM's founders built the company, and they continue to serve as MVM's core values. Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provid ...
-
Help Desk Technician
3 weeks ago
Taco Cabana San Antonio, United StatesPosition Summary: · The Tier 1 Technical Support Technician receives calls and emails from customers concerning problems with various hardware and Xpient Software systems. Each call and email received will have a case opened, be documented in our call tracking system, and qualit ...
-
Rock Star Help Desk Technician
3 weeks ago
RX-Technology San Antonio, United StatesJob Description · We are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced environment We are a customer service company first and an IT company second. We are an outsourced IT provider with clients in San Antonio, Austin and Houston. · We ...
-
Aleut Federal LLC San Antonio, United StatesThis role is pending contract award. The Enterprise Service Desk (ESD) Technician provides customer service to 30,000+ AF BlueSCI Enterprise users to ensure account issues are identified and resolved in a timely manner. Responsibilities: * Delivers Tier 1, Service Desk Level I su ...
-
Aleut Federal LLC San Francisco, United States PermanentThis role is pending contract award. The Enterprise Service Desk (ESD) Technician provides customer service to 30,000+ AF BlueSCI Enterprise users to ensure account issues are identified and resolved in a timely manner. Responsibilities: Delivers Tier 1, Service Desk Level I supp ...
-
Technician/Help Desk
3 weeks ago
Schertz-Cibolo-Universal City Independent School District Schertz, United StatesPosition Type: · Auxiliary/Technology · Date Posted: · 4/22/2024 · Location: · Herb Rehmann Auxiliary Complex - Technology · Date Available: · Closing Date: · Open until filled JOB TITLE: Technician/Help Desk WAGE STATUS: Nonexempt · REPORTS TO: Technical Supervisor PAY GRADE ...
-
CareNow San Antonio, United States UCCDescription · This position is incentive eligible. · Offering a $1,500 Sign-On Bonus for Qualified Applicants Apply today and join our CareNow Family · Do you want to join an organization that invests in you as a(an) Medical Assistant with Xray Technician License? At CareNow, y ...
-
Help Desk Coordinator Intermediate
4 weeks ago
Cherokee Nation Businesses San Antonio, United States Full timeHelp Desk Coordinator Intermediate · This position requires an active Secret clearance · Help Desk Coordinator Intermediate, under general supervision, responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation and resol ...
-
Career Strategies, Inc. San Antonio, United States Temporary to HireAssistant Managers are needed for coverage at apartment communities - temporary, temp to hire and FT opportunities. · Assistant Managers help staff create the best experience for prospective and future residents, reach occupancy goals and develop loyal relationships with service ...
-
Home Therapies Registered Nurse- RN
2 weeks ago
Fresenius Medical Care North America San Antonio, TX, United States**POSITION FEATURES:** · Dialysis Experience Preferred Not Required · Full-Time (40 hours per week) · Monday-Friday 8am-4:30pm · Our Home Therapy RNs provide patient education and training in a clinic setting with annual home visits · Clinic location: 4443 East South Cross San An ...
-
home therapies registered nurse
4 weeks ago
Fresenius Medical Care North America San Antonio, TX , USA, United States**POSITION FEATURES:** · Dialysis Experience Preferred but Not Required · Some Travel may be required across clinic locations · Full-Time (40 hours per week) · Monday-Friday 8am-5pm · Our Home Therapy RNs provide patient education and training in a clinic setting with annual home ...
-
Service Desk Analyst
18 hours ago
CHRISTUS Health San Antonio, United StatesJob Description · Description · Summary: · The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests re ...
-
Help Desk IT Support
4 hours ago
CHRISTUS Health san antonio, United StatesThe Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and software and wil ...
-
Service Desk Analyst
16 hours ago
Christus Health San Antonio, United StatesSummary: · The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and softw ...
-
Service Desk Analyst
1 day ago
Christus Health San Antonio, United States· Summary: · The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and so ...
-
Field Technician
2 weeks ago
RMS Computer San Antonio, United StatesPay Rate $17/hr W2 · My client is looking for a Field Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a ...
-
Chemotherapy Certified Pharmacy Technician PRN
3 weeks ago
Urology San Antonio San Antonio, United StatesJOB SUMMARY · The Infusion Pharmacy Technician provides pharmacy services, inventory management, and other pharmacy duties in accordance with state or federal Pharmacy laws. The Pharmacy Technician will safely and aseptically prepare chemotherapy and other medications for patien ...
-
Managed Service Help Desk Support Level 2
2 weeks ago
Rx Technology San Antonio, United StatesJob Description · Job DescriptionJob DescriptionWe are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced environment Position is in our office with onsite client visits when required. We are a customer service company first and an IT compan ...
-
Senior Desktop Support Specialist
2 weeks ago
Bridgehead IT San Antonio, United StatesJob Description · Job DescriptionSalary: · We are an award-winning, global provider of business and technology consulting services. This has been amplified through our industry-leading partnerships with Microsoft, HP, Cisco and Facebook Workplace. · Position Summary: · Because o ...
Rock Star Help Desk Technician - San Antonio, United States - Rx Technology
Description
Job Description
Job DescriptionJob DescriptionWe are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced environment We are a customer service company first and an IT company second. We are an outsourced IT provider with clients in San Antonio, Austin and Houston.
We are looking for an experienced IT Professional who has great customer service skills, loves to learn, and is motivated to get problems solved and make people happy daily by solving their technology problems We hire based on personality and ability to learn. If you have the right attitude we can help you get the right skills.
The position that we are looking to fill is for a full-time help desk / field technician. This candidates time will be split between working help desk tickets and performing field work at our client's sites on an as needed basis. Mileage is paid for travel performed in your personal vehicle.
Candidates should have a thorough knowledge of the following at minimum:
Duties will include everything from setting up printers, diagnosing internet issues to helping engineers do complete network deployments. Our clients range in size from 5 users to 1000.
We currently have a 99.7% help desk satisfaction rating. Can you help us improve that score?
This is not an entry level position. We need someone who recognizes the difference between a symptom and the actual problem. Problems can be escalated to the higher tier help desk folks and engineers when necessary.
We are looking for someone who is self-motivated and able to work on their own using logical problem-solving processes, is organized and efficient and can switch from one task to another quickly.
A current driver's license, clean driving record, and dependable transportation are necessary.
Applicants must be U.S. citizens.
Must be able to lift up to 50 lbs.
Please send a resume, salary history and the best method to contact you.
Compensation: DOE We are very competitive with our pay scale.
PTO and Benefits included
Company DescriptionFounded and headquartered in San Antonio, Texas in 1995, our company supports the data, security, fire and IT needs of clients with efficient, solution-based services. Rx Technology has experienced and maintained tremendous growth over the last 24 years, but continues to be family owned and operated, always striving to maintain the principles on which it was founded: integrity, reliability and a focus on client relationshipsRx TechnologyWhy Work Here?
Family oriented and growing very fast
Founded and headquartered in San Antonio, Texas in 1995, our company supports the data, security, fire and IT needs of clients with efficient, solution-based services. Rx Technology has experienced and maintained tremendous growth over the last 24 years, but continues to be family owned and operated, always striving to maintain the principles on which it was founded: integrity, reliability and a focus on client relationships