Security Officer - Oceanside, United States - Destination Oceanside
Description
SummarySecurity Dispatcher
Compensation + Benefits
- Pay: $21.25
- Medical, Dental, Vision Plans
- Paid Time Off
- Vacation, Sick
- 401(k) w/ company discretionary match
- Employee Assistance Program free counseling sessions annually for you and your household members
- Discounts at various retailers
- Apple, AT&T, Verizon, Headspace and many more
- Employee Dining Discounts
- Complimentary Employee Meal
- Educational Reimbursement Opportunities
- Free Parking
- 12 Complimentary Room Nights Any Hyatt
- Hyatt Family/Friend Room Discounts
- Referral Bonuses
The Security Dispatcher is responsible for maintaining dispatch logs, keep accurate record of guest requests, accidents, incidents, and response time and safety concerns.
Key responsibilities:
- Accurately maintain the Daily Activity Report
- Coordinate all emergency dispatching, onesite and through municipal services
- Monitor the Fire Alarm System
- Monitor incoming calls
- Conduct routine patrol checks around properties.
- Control and document the issuance of keys and radios
- Control entry and exit of the resort service entrance
- Monitors the CCTV cameras
- Logging in and out Visitors of the property
- Logging in and out guest/associate packages
- Proper execution of the lost and found program.
- Passon all information to oncoming Dispatch Officer.
ENVIRONMENTAL AND/OR PHYSICAL REQUIREMENTS:
- Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards
- Must be able to lift and carry up to 40 pounds
- Ability to stand and/or sit for prolonged periods of time
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment
Qualifications:
- Education: High school diploma or equivalent.
- Communication Skills: Strong communication skills are essential. Dispatchers need to effectively communicate with security personnel, emergency services, and other relevant parties. Clear and concise verbal and written communication is crucial.
- Multitasking Abilities: Security dispatchers often need to handle multiple tasks simultaneously. They may be receiving and dispatching calls, monitoring security systems, and coordinating responses to various incidents.
- Problemsolving Skills: The ability to think quickly and make decisions under pressure is crucial. Security dispatchers may encounter various situations that require rapid problemsolving skills.
- Computer Proficiency: Familiarity with computer systems to include Microsoft Office and dispatch software is often required. Security dispatchers may need to use security monitoring software, and other tools.
- Knowledge of
Security Procedures:
Understanding basic security procedures and protocols is important. This includes knowledge of emergency response procedures, incident reporting, and security equipment.
- Customer Service Skills: Good customer service skills are important, especially when dealing with distressed individuals or providing information to the public.
- Calm under Pressure: Security dispatchers must remain calm and composed during highstress situations. The ability to handle emergency situations with poise is crucial.
- Flexibility: Security dispatchers may need to work irregular hours, including evenings, weekends, and holidays. Flexibility in scheduling is often a requirement.
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