- Ensure the efficient flow of food and drink orders from the wait staff to the kitchen
- Check receipts and assemble the order for the guest
- Ensure orders are being prepared with the correct priority and alert management to quality issues or long wait times
- Ensure that the food and drink presentation is fresh and up to quality standards
- Assist in the final plate or drink presentation (e.g. adding condiments and/or toppings)
- Check dishes/drinks before delivery for accuracy, presentation, and temperature
- Deliver orders quickly to customers to maintain fast service
- Communicate important information to the kitchen and the wait staff (e.g. when a customer has a particular request)
- Keep Runner/Expo area clean and well stocked
- Eliminate obstacles in service, food preparation lines, or dishwashing
- Inspect the premises according to quality and sanitation standards, and assist in cleaning
- Maintain working area is safe and clean; sweep/mop as needed
- Handle complaints from customers to preserve the restaurant's reputation of providing excellent customer service
- Support other tasks as needed (i.e., organizing and bagging to-go orders)
- Perform other related duties as assigned
- Perform opening/closing and on shift side work and maintenance properly
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Food/Drink Runner Full-Time Downers Grove - Egg Harbor Cafe
Description
Fun and fast paced, join the "Hospitality Support Team" as a food/drink runner in a position that helps make each shift feel smooth and efficient.
Our proven team-based management, service and culinary systems will support your success in a culture where people care about fellow team members, our customers, and our communities.
The "Hospitality Support Team" includes the host, food runner/drink runner, barista, and busser roles. Hospitality Support Team members will enhance the guest experience by supporting the front of house servers to make and deliver drinks, deliver food, accommodate guests coming in, clear tables, keep the dining area clean and organized, etc.
Creating a great culture is important throughout Egg Harbor Caf and this is done by ensuring our company values are communicated and lived by all. This helps to serve Egg Harbor Caf's mission of improving lives one encounter at a time. Culture at Egg Harbor Caf means that every employee wakes up excited to be at work every day and sees it as an opportunity to serve and make a positive impact on team members, customers, and community members.
Shifts start and end early so you'll never work at night. Scheduling is generally flexible if you understand that our busiest days are on the weekends and holidays. We are closed on Thanksgiving and Christmas Day.
If you are someone who enjoys working in a team-oriented environment, is responsible, trustworthy, prompt, reliable, and self-motivated, then you would be a great fit for the Egg Harbor Caf Team.
In the role of food/drink runner, your job responsibilities would be (but not limited to):
Flexible schedule, holiday bonus, PTO, employee scholarship program, meal discounts, shifts end early (restaurant closes at 2pm), family owned (never franchised), employee assistance program, etc
