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Coralville

    Host - Coralville, United States - 30 Hop

    30 Hop
    30 Hop Coralville, United States

    2 weeks ago

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    Description
    30hop restaurant and bar in Coralville, IA is gearing up for patio season We're looking for full-time and part-time Host & Food Runners to join our team.

    Starting Pay for a fully trained Host: $8.10 per hour + tips, tipped out nightly.

    Schedule: Full or part-time availability. Shifts are anywhere from 4-8 hours depending on availability. Weekend availability is a must.

    Benefits:
    • Employee Assistance Program- 6 free counseling sessions per issue/per year
    • Meal and Drink Discounts- 25% off food for you and up to SEVEN guests, you heard that right, 7 25% off alcohol purchases for you.
    • Craft Concepts Restaurant discounts to over 20 restaurants in Iowa 25% off food for you and 1 guest, Sunday-Thursday.
    • Flexible Schedule based on your availability.
    • Internal growth opportunities- we love to promote from within.
    • Staff appreciation events. We throw a party for our staff
    Why work at 30hop?
    • Flexible scheduling depending on part or full-time needs
    • Flexible scheduling based on class schedules
    • Our kitchen crew kicks butt Your tables food comes out fast and accurately all the time
    • We are closed on major holidays
    • Staff appreciation event. We throw a part for our staff
    • Our host/servers make great money, especially during patio season
    • Our restaurant's atmosphere is amazing and our facilities are super clean
    Job Description:

    Greeting and Seating Guests:
    • Warmly welcome guests as they arrive and thank them as they depart.
    • Manage the seating rotation to ensure efficient use of tables and minimize wait times.
    • Escort guests to their tables and provide them with menus.
    Reservation Management:
    • Answer phone calls to assist guests with making reservations:
    • Maintain an accurate record of reservations and manage the seating plan accordingly.
    • Accommodate special requests and preferences to the best of your ability.
    Customer Service:
    • Provide attentive and personalized service to guests throughout their dining experience.
    • Address any concerns or complaints from guests in a professional and timely manner.
    • Anticipate guests' needs and proactively offer assistance or recommendations.
    Communication:
    • Effectively communicate with kitchen staff, servers, and management to ensure smooth operation.
    • Relay special requests or dietary restrictions to the kitchen team.
    • Collaborate with servers to coordinate seating and manage guest flow.
    Dining Area Maintenance:
    • Ensure cleanliness and tidiness in the dining area, including tables, chairs, and floors.
    • Set up tables with appropriate utensils, glassware, and condiments.
    • Monitor restroom cleanliness and replenish supplies as needed.
    Upselling and Promotion:
    • Familiarize yourself with menu items, specials, and promotions to make recommendations to guests.
    • Encourage guests to try featured dishes or beverages and upsell additional items when appropriate.
    Other duties as assigned.

    Job Requirements:
    • Must be 16+ years old.
    • The role involves standing and walking for extended periods.
    • Work hours may vary depending on business needs, including evenings, weekends, and holidays.
    • The position may require lifting and carrying trays or other items.
    *30hop is an Equal Opportunity Employer
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