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    Senior Manager - Wilmington, United States - nCino

    nCino
    nCino Wilmington, United States

    2 weeks ago

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    Description

    nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

    The Senior Manager of Global Benefits is a strategic thought leader responsible for driving the overall benefits strategy across the US, EMEA and APAC. This positoin manages a team of subject-matter-experts in benefits administration and global benefit strategies. With focus on attracting and retaining top talent, the Senior Manager combines expert knowledge of the business and deep-content knowledge in the development of our benefits packages and programs to ensure our benefit offerings are market competitive, compliant, sustainable and remain aligned with our organizational strategic priorities. The ideal candidate for this role is innovative and agile with the ability to employ a collaborative approach and drive a collaborative environment within the benefits team, as well as within partnerships with stakeholders.

    Essential Functions
    Team Management:

    • Lead and mentor a growing global benefits team, providing coaching, performance feedback, and development opportunities
    • Advocate for team members, offering guidance on performance, and salary administration
    • Global Benefit Strategies:
    • Conduct ongoing market and industry research to ensure our global benefit offerings remain competitive and aligned with industry standards
    • Prepare an annual summary of global benefit costs and recommendations, partnering with finance to forecast upcoming fiscal year budgets
    • Oversight & Program Administration:
    • Maintain a comprehensive understanding and oversight of all global benefits programs, including medical, dental, life and disability insurance, paid time off, pension/retirement, wellness, and perquisites
    • Address and manage administration escalations as the team implements, administers, and maintains benefit programs
    • Lead the annual process and team through open enrollment, including preparation of associated communication materials, supporting the design and accuracy of enrollment and working with vendors on ensuring accurate benefit enrollment
    • Develop and maintain effective communication strategies in partnership with internal communications to ensure all benefit programs are fully understood and appropriately valued by employees
    • Support establishing a workplace culture that supports multi-facets of health: mental, emotional, and physical well-being; lead communication efforts, implementation, and educational initiatives
    • Drive continuous improvement in benefits administration through automation through work with key stakeholders to ensure benefit or policy design changes cascade to appropriate systems
    • Project manage the RFP process and implementations
    • Participate in benefits surveys by country as a central repository of information on benefits outside the US
    • Extract information from benefits surveys to stay abreast of how we compare with our industry and beyond for benefits offerings
    • Use data analysis/analytics to identify trends, risks, and opportunities and make recommendations for improvement
    • Vendor Relationships:
    • Evaluate and negotiate contracts with benefit providers, ensuring timely contract evaluations and renewals
    • Build strong relationships with vendors and ensure fiscal prudence through thorough vetting and comparison of proposals
    • Compliance:
    • Ensure compliance with statutory, federal, state, and local legislation related to benefit product details, tax deductions, reporting, SOX controls, and privacy
    • Maintain knowledge of and application of government regulations, benefits program trends, and prevailing practices, including leveraging the vendor network for these resources; recommend changes as needed
    • Create a regular cadence for follow-up and maintenance to ensure compliance with governing laws.
    Qualifications
    Required:
    • Bachelor's degree in Human Resources, Business Administration, or a related field.
    • 10+ years of applied benefits experience in a corporate environment
    • 3+ years of prior leadership experience managing people
    • Strong global knowledge of benefits administration, compliance, and vendor management.
    • SOX compliance experience
    • Strong business partnering experience / skills including the ability to interact, communicate and influence equally well within all levels of the organization
    • Advanced experience/skills with Excel spreadsheets
    • Strong written and verbal communication skills
    • In-depth knowledge of federal, state, and local benefit compliance regulations
    Desired:
    • Advanced degree in Human Resources, Business Administration, or related field
    • Certified Benefits Professional (CBP), Certified Employee Benefit Specialist (CEBS) or other relevant certification
    • Self-insured as well as fully insured experience (in US)
    • Exposure to benefit programs in EMEA & APAC
    • Workday system experience
    • nCino retains the right to change or assign other duties to this position as business operations require. Applicants must be currently authorized to work in the United States on a full-time basis. Limited immigration sponsorship may be available.
    If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

    nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at

    Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
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