Staffing Supervisor - Golden Valley, United States - Home Health Care, Inc.

Home Health Care, Inc. Golden Valley, United States

6 days ago

Description

Staffing Supervisor

Home Health Care, Inc.

Salary: $24 - $27 DoE

Full Time | Golden Valley, MN

Position Overview:

We are seeking a highly organized and compassionate Staffing Supervisor to join our team here in Golden Valley. As a critical member of our team, you will play a pivotal role in ensuring the smooth and efficient delivery of care to our clients. The ideal candidate possesses exceptional communication skills, an ability to multitask in a fast-paced environment, and a genuine passion for providing high-quality care to individuals in need. As the Staffing Supervisor, you will be responsible for coordinating schedules, managing caregiver assignments, and maintaining strong relationships with both clients and caregivers.

Responsibilities:

Schedule Coordination:

Create and manage client and caregiver schedules, ensuring optimal care coverage and continuity.
Work closely with clients and their families to determine care needs and preferences.
Collaborate with the Care Manager and Nursing staff to develop personalized care plans for clients.
Handle schedule changes, last-minute requests, and emergencies promptly and effectively.

Caregiver Management:

Conduct regular performance evaluations for caregivers and provide constructive feedback.
Maintain accurate and up-to-date records of caregiver certifications, training, and availability.
Foster a positive and supportive work environment for caregivers, addressing their concerns and providing necessary support.

Client Relations:

Establish and maintain strong relationships with clients and their families, demonstrating empathy and understanding.
Conduct periodic check-ins with clients to assess satisfaction with services and address any issues.
Act as the primary point of contact for client inquiries, concerns, and service requests.

Documentation and Reporting:

Maintain comprehensive and organized records of clients and caregiver information, schedules, and changes.
Prepare reports on caregiver availability, hours worked, and client satisfaction as required.

Quality Assurance:

Monitor the delivery of care to ensure it aligns with agency standards and client expectations.
Participate in quality assurance initiatives, identifying areas for improvement and implementing necessary changes.

Team Collaboration:

Collaborate with the administrative team, including Care Managers and HR, to ensure smooth operations.
Communicate effectively with all staff members to facilitate seamless care transitions.

Requirements:

High school diploma or equivalent (Bachelor's degree preferred).
Proven experience in scheduling, preferably in a healthcare or home care setting.
Excellent organizational and time-management skills.
Strong interpersonal and communication skills, both written and verbal.
Ability to handle stressful situations and solve problems effectively.
Proficient computer skills, including experience with scheduling software and Microsoft Office.
Empathy and compassion for individuals requiring home care services.
Knowledge of state and federal regulations pertaining to home care services is a plus.
Must be able to work on-site and occasionally flexible hours based on client needs.

About Home Health Care, Inc.:

At Home Health Care, Inc., we employ self-driven individuals who are passionate about providing quality health care like nursing, therapy, and home health aide services to residents of 21 Minnesota counties. With over 25 years as a locally-owned Medicare-certified home health agency, we have grown into a family of services, continuing to find new ways to bring the best care to wherever our clients call home. Joining our team as a Scheduling Supervisor offers an exciting opportunity to make a meaningful impact on the lives of our clients and caregivers. If you are dedicated, detail-oriented, and passionate about delivering exceptional care, we invite you to apply for this rewarding position.

Applicable MOC Codes:
Military Occupational Classification that relates to this role may include: 16GX, 46NXD, 41A, 01, 1955, 3985. All Active Duty, Reservists, Guard Members and Veterans are encouraged to apply

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