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    Postal Office Intern - New Orleans, United States - Dillard University

    Dillard University
    Dillard University New Orleans, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    RESPONSIBILITIES:

    Mail Handling Knowledge:

    Proficiently sort incoming mail and packages based on recipient departments, faculty, staff, and student addresses, utilizing advanced organizational strategies to optimize distribution efficiency. Must employ knowledge of postal regulations and university policies to accurately process outgoing mail, ensuring compliance with postage requirements and delivery timelines.

    Package Management:

    Operate tracking systems to log and monitor incoming packages, facilitating real-time updates and notifications for recipients and implement strategic storage solutions for managing high volumes of packages, maximizing space utilization while maintaining accessibility for quick retrieval.

    Customer-Centric Service:

    Provide personalized assistance to individuals retrieving mail and packages, demonstrating a commitment to addressing their unique needs and concerns with empathy and professionalism. Must proactively anticipate and resolve customer inquiries, leveraging in-depth knowledge of postal services and campus resources to deliver comprehensive solutions.

    Quality Assurance and Compliance:

    Implement rigorous quality control measures to ensure the accuracy and integrity of mail sorting and distribution processes, mitigating the risk of errors or misdeliveries and must adhere to strict security protocols to safeguard sensitive or confidential mail and packages, maintaining confidentiality and privacy in accordance with regulatory guidelines.


    Special Projects:

    Participate in special projects assigned by the Auxiliary Services Director or other supervisory staff members. Projects may involve research, data collection, report writing, and presentations.


    QUALIFICATIONS:
    - Current enrollment or recent Graduate of Dillard University.
    - Strong communication and interpersonal skills.
    - Excellent organizational and time management abilities.
    - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
    - Ability to work independently and collaboratively in a team environment.
    - Demonstrated customer service experience preferred.
    - Interest in learning about auxiliary services operations in a higher education setting.

    Current enrollment as a student at Dillard University.

    High school diploma or equivalent required; previous training in mail services preferred.

    Demonstrated experience in a high-volume mailroom or postal service environment, showcasing proficiency in mail handling and package management techniques.
    Job Title: Post Office Intern - Office of Auxiliary Services

    Physical capability to lift and move heavy packages, operate postal equipment, and perform manual tasks associated with mail processing and distribution.

    BENEFITS
    - Hands-on experience in a professional office environment.
    - Opportunity to develop transferable skills such as communication, teamwork, problem-solving, and project management.
    - Networking opportunities with university staff, faculty, and administrators.
    - Flexible scheduling to accommodate academic commitments.

    APPLICATION INSTRUCTIONS:

    Interested candidates should submit a resume outlining their qualifications, relevant experience, and interest in the position to the Dillard University Office of Auxiliary Services. Only the selected candidates will be contacted for interviews.

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