Associate Director, Patient Services Strategy, Ahus - Boston, United States - Alexion Pharmaceuticals,Inc.

Alexion Pharmaceuticals,Inc.

Verified Company

Boston, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Location:
Boston, United States; New Haven, United States

Job reference:
R-199565

Date posted: 05/13/2024

This is what you will do:

The Associate Director for aHUS Strategy in Alexion's Patient Services department will drive the implementation and ongoing management of key initiatives across all aspects of Patient Services as it relates to aHUS.

The primary purpose will be to support the Hematology & Nephrology Business Unit within Patient Services ensuring that we are providing best in class support to our aHUS patients.

The role will be critical to the development, implementation, and management of strategic patient support initiatives that support a successful and efficient patient journey.

This role will work with all levels of Patient Services and many cross functional partners including the Field Team, Market Access, IT, Brand Teams, and more to understand patient needs, develop appropriate strategies, and manage the tactics that come from these strategies

You will be responsible for:

Design and implement initiatives that will positively impact and drive successful patient journey
Manage patient support programs including daytoday management, operational partnerships, vendor relationships with a focus on driving strategic improvements
Utilize data to analyze business performance and update strategies as needed
Partner with brand teams on aHUS patient engagement strategy and support launch planning for future Hem/Neph products and indications
Partner with Patient Services colleagues, to include Patient Education Manager field teams, on program feedback and designing needed updates to existing programs and tactics
Partner crossfunctionally to implement new initiatives including material design and approval, training plans, and communication strategy
Partner with aHUS & Patient Services marketing on messaging, form creation, website updates, etc.
Partner with patient advocacy to understand patient needs
Responsible for patient access initiative rollouts across Hem/Neph portfolio in collaboration with Patient Access Strategy Team
Strong cross functional collaboration with PHN PS Strategy Counterpart
Coordinate and deliver the Patient Services aHUS Brand Plan

You will need to have:

B.A. / B.S. Degree is required; an advanced degree is a plus
5+ years health care industry experience, pharmaceutical experience required
Strong understanding of patient program development and implementation required
Indepth knowledge and current expertise with HIPAA, OIG, CMS, privacy, and regulatory statutes
Established standard of excellence for independent personal performance
Excellent project management skills and ability to manage and execute complex projects independently
Strong healthcare customer orientation and customer management skills
Strong verbal and written communication skills
Strong vendor management skills
Ability to partner, build relationships and influence decision making within multidisciplinary teams
Manage and influence on multiple organizational levels
Manage complexity, think strategically, and understand details
Extensive understanding of the pharmaceutical industry and the competitive environment.
Excellent partnering skills and demonstrate ability to negotiate effectively.
The duties of this role are generally conducted in an office environment. As is typical of an officebased role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and nonlinear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines.

In-person working give us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.