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Customer Service Associate
3 weeks ago
WesBanco, Inc. Wheeling, United StatesLoan Operations services and supports all loan areas of the Bank beginning with data entry of new loans and maintaining existing loans through payoff. Loan Operations strives to provide excellent internal and external customer support for existing bu Customer Service, Operations, ...
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Customer Service Associate
1 week ago
WesBanco Bank Inc. Wheeling, United StatesJob Title - Department · Customer Service Associate - Customer Service Center · Location · This position is 100% remote within the Banks footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary ...
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Customer Service Associate
3 weeks ago
WesBanco Wheeling, United StatesSUMMARY: · Loan Operations services and supports all loan areas of the Bank beginning with data entry of new loans and maintaining existing loans through payoff. Loan Operations strives to provide excellent internal and external customer support for existing business and consumer ...
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Customer Service Associate
3 weeks ago
WesBanco Bank, Inc. Wheeling, United StatesLocation · This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza, Wheeling, WV. · Requirements · High School Diploma or GED. · Banking experience preferred. · Clerical experience ...
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MDB-T Smithfield, United States**Retention Center Specialist (Call Center)** · This role is a key member to the Balise Service department with a focus on overall customer satisfaction and retention. · - Working at the Dealership's facility to ensure efficient turnaround with guests' calls. · - Answer inbound c ...
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Project Manager Digitalization
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Nexus Innovations Belmont, OH, United States Freelance**Job Description**: · At Volkswagen Group Services GmbH in Wolfsburg, Germany, we are looking for a Digitalization Project Manager (m/f/d) to join our team. Our goal is to achieve a Smart Factory within the Volkswagen Group, enabling efficient and innovative production processes ...
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Lead Service Associate
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Cashier - Service Associate PT
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FP Client Service Associate
4 days ago
TD Bank Toronto, United StatesJob Description · Hours37.5 · Workplace ModelHybridPay DetailsWe're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay de ...
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FP Client Service Associate
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TD Bank Toronto, United StatesJob Description · Work Location: · Toronto, Ontario, CanadaHours: · 37.5Line of Business: · TD WealthPay Details: · We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our H ...
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Security Officer, 24 HRs/wk, Su, M, F
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Clin. Soc. Worker Assoc., Unlc
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McLean Hospital(MCL) Belmont, United States**Clin. Soc. Worker Assoc., Unlc** · Description - External · **_ MSW, LCSW, Floats, LICSW Social Workers_** · **_ Sign-on Bonus: You are eligible to receive up to $10,000.00 sign on bonus payable after successful completion of 90 days depending on work experience._** · \McLean H ...
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Administrative Assistant
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The Children's Center Smithfield, United States**About Us**: · **The Children's Center, a non-profit agency, is dedicated to making a positive difference in the lives of young children, one family at a time. Our mission is to nurture and educate children and their families. We provide opportunities for education, parenting su ...
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Auto Shop Front Desk Associate
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Admissions Director
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Data Analytical Squad Leader
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Financial Customer Associate
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Fidelity Investments Smithfield, United States**Are you ready to Launch into a career at Fidelity? · If so, please consider joining our customer service team in Smithfield, RI. This role requires a consistent balance of remote and on-site participation in our Smithfield office. Please be mindful of commute distance when cons ...
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Director, Brokerage Risk
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Front Desk Agent
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Customer Service Associate - Wheeling, United States - WesBanco Bank, Inc
Description
Job Title - Department Customer Service Associate - Loan Operations LocationThis position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza, Wheeling, WV. Market Upper Ohio Valley Work Hours per Week 37.5 Requirements
High School Diploma or GED. Banking experience preferred. Clerical experience preferred. Job Description
SUMMARY:
Loan Operations services and supports all loan areas of the Bank beginning with data entry of new loans and maintaining existing loans through payoff.
Loan Operations strives to provide excellent internal and external customer support for existing business and consumer loans.Responsible for responding to external and internal customer inquiries with courtesy and professionalism. Accurately answer questions relative to all types of existing loans.
Responsible for answering questions and resolving customer disputes while representing the Bank in a positive manner and providing exceptional customer service.
CUSTOMER SERVICE SKILLS:
Willingness to provide a level of service which will clearly differentiate us from our competitors.
INTERPERSONAL SKILLS:
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.
Able to multi-task and effectively function under stressful conditions. Ability to work in team environment as well as independently. Ability to perform detail work. Ability to maintain confidentiality. Ability to handle workload pressure and deadlines. Ability to be collaborative with co-workers and employees.ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer and respond to routine external and internal customer telephone calls. Responds to internal and external customer service email requests regarding loan inquires. Update customer records with name changes (examples marriage and divorce). Review and order replacement loan statements. Respond to year-end tax information requests. Assists in processing loans transactions received through the postal mail and wires. Complete ACH loan transfer set-up and verification. Provide verbal payoff quotes to branch staff and customers. Process loan transfers for customers.
May begin to assist in maintaining knowledge of and completing the Total Loss Insurance Claim Process and Chapter 13 Loan Payments duties.
Other duties may be assigned.OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing.
You will also be expected to complete all assigned compliance training in a timely manner. Proficient with Microsoft programs including Word, Excel, and Access.Ability to understand and utilize banking industry technology Ability to interact with outside customers when needed Ability to provide superior service to internal departments Accurate keyboard typing skills.
WesBanco is an Equal Opportunity, AA Employer. EOE/Minority/Female/Disabled/Veteran
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Customer Service Associate professionals in Wheeling
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Shyam Patel
President Of Elastostar Rubber Corporation