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    Cloud Infrastructure Engineer - Minneapolis, United States - Search Leaders, LLC

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    Job Description

    Job DescriptionSalary: $90,000-$130,000

    Cloud Infrastructure Engineer

    Minneapolis - In Office

    Founded in the mid-1900s, our client has established itself as a leading provider of transportation and logistics services across the United States and Canada. With a diverse fleet, they offer specialized solutions including flatbeds, refrigerated trucks, high-clearance vehicles, and standard dry vans. With decades of experience, they continue to innovate and adapt, providing quality service and maintaining a strong reputation in the logistics sector.

    Job Description:

    In this dynamic and high-energy position, you'll assist our client in integrating cloud technologies. You'll design, implement, and support both on-premises and cloud infrastructures across various environments. This role also includes end-user support for a range of modern and legacy systems. Your responsibilities will encompass ensuring the functionality of desktop/laptop computers, networks (both wired and wireless), cloud environments (Azure, Citrix), printers, and other peripherals, ensuring users are fully operational.

    • Architect cloud infrastructure with an emphasis on Azure/MS365, adhering to industry best practices.
    • Maintain and support a Citrix Cloud environment with over 300 virtual desktops.
    • Implement security best practices, including patch management and incident response.
    • Perform regular vulnerability assessments to identify and address security issues.
    • Monitor security logs and alerts to detect and respond to cyber threats promptly.
    • Train staff on cloud computing best practices and technologies to enhance cloud adoption.
    • Plan, implement, and manage resources for complex virtual network systems.
    • Develop virtual network documentation, including logical designs, version management, and IP schemas in collaboration with the network team.
    • Provide advanced Tier II/III support for virtual network issues, including configuration, routing, performance, software bugs, and hardware failures.
    • Collaborate with the Systems Director on network planning, architecture design, and engineering.
    • Offer on-site technical support while managing user expectations.
    • Handle Help Desk tickets, providing solutions and assistance to end users.
    • Participate in after-hours on-call support on a rotating schedule.
    • Document all completed work in service desk tickets (Zendesk, DevOps, or other tools).
    • Research new technologies and develop prototypes to reduce costs and enhance performance.
    • Create and update network and systems documentation.
    • Provide Tier I/II/III support for network and cloud issues, including configuration, routing, performance, software bugs, and hardware failures.
    • Collaborate with infrastructure-related vendors, including financial management.
    • Perform additional duties as assigned.

    Position Requirements:

    • Associate degree in technology, computer science, or a related field, or equivalent experience in lieu of a degree.
    • 5+ years of experience with infrastructure (desktops, servers, AD, DNS, etc.).
    • 5+ years of experience with cloud technologies (Azure, 2FA, MS365, SharePoint, etc.).
    • Strong knowledge of cloud and infrastructure components (server, storage, data, and applications) to deliver comprehensive cloud infrastructure architectures and designs.
    • Proficient in scripting.
    • Proven ability to learn quickly.

    Preferred Requirements:

    • Experience with Citrix/Citrix Cloud, Mimecast, major databases, and security tools (Defender, Carbon Black, etc.) through training or hands-on experience.
    • Experience with Cisco Meraki or equivalent systems.

    Reasons to Apply:

    Our client offers their employees a competitive salary and attractive benefits here are just a couple.

    • Generous health benefits along with other company sponsored benefits.
    • Our client also offers a generous paid time off policy along with Paid Holidays.
    • What's more, they are committed to developing our employees to meet their full potential through on-the-job training.


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