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    Field Services Technician - Philadelphia, United States - Diversified Group

    Diversified Group
    Diversified Group Philadelphia, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Self-starting Lighting Controls Field Service Technician capable of delivering superior customer service experience while performing system startup, troubleshooting and end user training for lighting control systems.

    RESPONSIBILITIES & EXPECTATIONS:

    • Performs onsite lighting control system startup, troubleshooting and end user training.
    • Review project documentation and specifications and control scheme including sequence of operation to ensure system installations match the plans and meet the end user's expectations.
    • Work with integration technicians, building owners, building managers, and contractors to address any technical issues with lighting control integration, and function.
    • Properly document and track all project information to drive to a successful completion in a timely manner.
    • Work independently outside of the office 90% of the time.
    • Manage RMA/Warranty process
    • Coordinate product installation on site
    • Additional Miscellaneous tasks as assigned

    QUALIFICATIONS:

    • Ability to read and interpret plans and specifications.
    • Understanding of basic electrical components (relays, drivers, ballasts).
    • Understand and keep up to date with Building code requirements
    • Performs onsite troubleshooting by way of being a critical thinker and utilizing problem-solving skills
    • Superb customer service, communication (both written and oral), and self-management skills
    • Good organizational and time management skills, attention to detail and be able to effectively handle multiple priorities.
    • Ability to adapt to dynamic work schedules and flexible shifts
    • Operate vehicle in a safe manner
    • Team player
    • Awareness of chemical, health and safety issues
    • Ability to work safely on a dynamic working construction site
    • Two years' experience preferred
    • Associates Degree, Technical Degree, or equivalent

    GENERAL:

    • Active construction site environment
    • Full time 40+ hours
    • Flexible start time and location
    • Expected days on construction sites is 90%
    • Expected overnight travel of less than 10%

    Physical requirements:

    • Ability to climb stairs, ladders, and lift 30lbs
    • Ability to use a screw driver, cable crimper and electrical test equipment

    Safety equipment that may be required to be worn while working:

    • Hard hat
    • Safety vest
    • Steel toe boots
    • Gloves
    • Safety glasses
    • Ear plugs
    Company DescriptionFor more than 60 years, Diversified has been a fixture in the marketplace. The agency evolved from a single owner in one location to be the largest agency in the Mid-Atlantic.

    Company Description

    For more than 60 years, Diversified has been a fixture in the marketplace. The agency evolved from a single owner in one location to be the largest agency in the Mid-Atlantic.
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