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Strategic Account Manager - Shreveport, United States - Blue Cross and Blue Shield of Louisiana
Description
We are committed to providing our team with the tools they need to thrive, stay healthy, keep learning, enhance their skills, advance in their careers, and contribute to our local communities.
Join us at Blue Cross for an exciting career opportunity!
Job Title: Account Manager
Company: Blue Cross
Residing in Louisiana or open to relocating there is preferred for all roles.
POSITION PURPOSE
Managing, planning, and executing a portfolio of complex large group accounts to achieve specific targets and enhance business growth. This includes acting as a consultant to strategic accounts, retaining and selling various lines of business, as well as collaborating closely with the assigned account executive to develop tactical plans and implement account strategies effectively.
Establishing and nurturing strong relationships with existing groups and producers to ensure high retention levels within our group accounts.
Compliance with all relevant laws and regulations is a key accountability.
NATURE AND SCOPE
This position involves managing accounts and does not include leading a team. This role reports to the Regional Director of Group and Individual Sales.
Necessary Contacts:
In order to excel in this role, the incumbent must collaborate with various stakeholders including staff members from regional offices, customer service, underwriting, provider contracting, brokers, group leaders, employees, group management executives, decision-makers, and network providers.
QUALIFICATIONS
Education
Bachelor's degree in Business or a related field is required. Equivalent experience of four years can be substituted for a Bachelor's degree.
Work Experience
Minimum of 4 years working as an Account Manager with expertise in self-funded products and stop loss.
Skills and Abilities
Proven track record in building and maintaining relationships with consultants, customers, sales teams, and internal stakeholders across all levels. Skilled in delivering impactful presentations, setting and monitoring objectives, as well as proficient in utilizing MS Word, Excel, Outlook, and PowerPoint.
Strong communication skills, problem-solving abilities, and negotiation skills are essential. Must be willing to travel within and out of the state for 70% and 10% of the time respectively, with occasional overnight stays.
Licenses and Certifications
Hold a valid Louisiana state health and life insurance license. Additional certifications such as Certified Health Consultant, HIAA, or similar industry courses are advantageous.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
- Coordinating and facilitating the group renewal process by engaging with key stakeholders and decision-makers within the group.
- Conducting employee enrollment meetings and addressing benefit-related inquiries promptly to ensure smooth group renewals.
- Analyzing client requirements to recommend product enhancements, deliver comprehensive benefit analyses, introduce ancillary products, and propose additional coverage.
- Negotiating pricing with clients and underwriting, exploring alternative plans to optimize rates.
- Assisting in organizing office visits for prospective or renewing groups, overseeing presentations and tours, and maintaining accurate records of all interactions.
Additional Accountabilities and Essential Functions
The job involves normal office environment tasks performed while standing or sitting. Ability to comprehend, document, calculate, visualize, and analyze is essential.
We are an equal opportunity employer. All BCBSLA employees are encouraged to apply through Workday Careers.
For more information, keep an eye on your email for updates during the recruitment process. Due to the high volume of applications, only the most qualified candidates will be contacted.
Our focus on promoting good health extends not only to our employees but also to visitors. We maintain smoke and tobacco-free environments to ensure a healthy workplace.
Background checks and pre-employment drug screenings are conducted post-offer and before hiring for all positions. Applicants should be aware that records may be verified with various agencies.
To provide a safe and trustworthy environment, individuals with certain felony convictions need written consent from the state insurance commissioner to work in the insurance industry, as per sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994.
To maintain a drug-free workplace, pre-employment drug screening is mandatory, and offers are subject to satisfactory drug test results.
