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    Customer Service Representative: Bilingual Preferred: Entry Level - Sacramento, United States - Start ASAP

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    Description

    We are currently hiring for Bilingual Customer Service Representatives in the area.

    Essential Job Duties:

    • Handles customer inquiries with the highest degree of empathy and professionalism
    • Required to handle emails, inbound or outbound telephonic or in person contacts.
    • Provides first call resolution to customers before escalation.
    • Working in one or multiple skill sets over various customer contact channels.
    • Provides customer information and narratives to the appropriate department for processing.


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