Entry Level Customer Success Specialist - Sacramento, United States - Reynolds and Reynolds

Reynolds and Reynolds

Verified Company

Sacramento, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 50-70 automotive dealerships in a defined area.

Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are using the software that they purchased to their full potential.

You will provide both on-site and video conference support to customers. Roughly 80% of the time you will be on-site and 20% will be video conference.

Customer Success Specialists work from a home office and will be provided a company car, cell phone, tablet, and printer/scanner equipment.

Requirements:

Bachelor's Degree or equivalent experience
Must be a selfstarter with good time management skills
Strong written and verbal communication skills
Excellent customer service and organizational skills
Ability to build strong customer relationships
Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.
Ability to travel (overnight hotel stays) up to 50%
Must have reliable home internet with sufficient bandwidth for video conferencing

BENEFITS:

We strive to offer an environment that provides our associates with the right balance between work and family.

We offer a comprehensive benefits package including:

Medical, dental, vision, life insurance and health savings account
401(k) with up to 6% matching
Company car for business and personal use
Paid vacation and sick days
Eight paid holidays

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Pay:
$52, $55,000.00 per year

Benefits: