Cricket Wireless Bilingual Retail Store Manager - Victoria, United States - Mobilelink USA LLC
Description
Perks of being on the Team- Unlimited earning potential
- Unlimited growth potential
- PTO after 90 days
- Dental insurance
- Health insurance
- Vision insurance
- Companypaid Life Insurance
The Retail Store Manager ("RSM") is responsible for the overall sales and operations of the location that they are assigned to oversee.
- Customer Service and Sales
- Fully accountable for the execution of sales, service, and customer experience initiatives instore.
- Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
- Create a work environment where all employees can excel.
- Always deliver exceptional customer experience.
- Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize sales.
- Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
- Ensure that employees are properly trained on new products and promotions to sell with confidence.
- Assist departments such as Human Resources and Loss Prevention in internal investigations.
- Operations
- Assist on the sales floor in order to be available for coaching and developing store personnel.
- Schedule and staff to budgeted hours as assigned.
- Ensure the team is providing a clean and inviting atmosphere for customers.
- Adhere to backoffice compliance, processes, procedures, reports, documentation, and policies.
- Respond in a timely manner to all communications.
- Ensure timely completion of required training within the store.
- Always ensure the protection of assets.
- Bilingual Spanish Speaking
- Excellent sales skills and demonstrated ability to meet or exceed performance standards.
- Ability to motivate, lead, and develop others.
- Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
- Ability to operate a personal computer, wireless equipment, copier, and fax.
- Effective communication, presentation, and interpersonal skills.
- Strong organizational skills with attention to detail.
- Ability to have reliable transportation to assist at other locations within 30 minutes radius from the home store when needed.
- Must have a valid driver's license and auto insurance
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