Lead Server - St Peters, United States - The Boulevard Senior Living St. Peters

The Boulevard Senior Living St. Peters St Peters, United States

2 weeks ago

Full time

Description

Arrow Senior Living Management

wants

every

person who chooses to join our team

to

understand that they play

a

very important

part

in a

much larger story

of

residents'

li

ves

.

It is our hope that Arrow team members create joy-filled memories

with this respected generation.

And because there is no greater gift that someone can give than their time, we thank you for your generosity.

Key Accountability
1)

Keep Front of House F

ront of M

ind

:

As the

Dining

Room Manager, you

'

re respons

ible for

ensuring

the dining room looks

(and stays)

perfect and the servic

e

residents re

ceive

is impeccable.
2)

B

e a

"Host with the Most

:

"

What does it mean to be a great host? It's your job to greet res

idents and make them feel welcome, b

e

present in the din

ing room, mingl

e

and

entertain, and foster an environment where residents can connect.
3)

B

e

a

"Peppy Prepper

:

"

Whether prepping a table for service, salads for the next meal, or rolling silverware, the

Peppy Prepper understands a successful meal service can

only happen if you're prepared.
4)

B

e a

"Titan of Tidiness

:

"

Bussing tables, sweeping floors –

we know it's not glamorous, but

this important role

play

s

a crucial part in making the community something w

e can be proud of.
5)

B

e a

n

"Appetite Anthropologist

:

"

Comm

unicate with supervisors and Wellness when poor dietary habits or unusual changes in appetite are observed, as well as when residents are absent from meals.

Duties
T

his position description is design

ated to outline primary duties, qualifications

,

and job

scope, but not limit the individual or the organization to just the work identified.

It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the

success of our endeavors

.
Present a professiona

l demeano

r that communicates a corporate philosophy of service, goodwill, and genuine interest in each resident's needs.
Familiarize yourself with residents of the Community, including each resident's name, in

terests, hobbies, and food and beverage prefere

nces.
Pro

vide

oversight

of dining room services

.
Manage tasks and

performance

of servers while leading by

example

.
Provide exceptional customer service.
Be on time and

courteous and

present a clean and profess

ional appearance and demeanor all times.
Use or wear

req

uired

equipment

and

protective devices

and

clothing

.
Promptly and respectfully follow all direction

from

managers and supervisors.
Provide prompt, polite

,

and professional service to residents.
Assist

residents and team members with beverages, salads, soup

s,

desserts,

and other service needs; always use serving trays provided to serve dishes and bever

ages as well as when bussing tables to minimize breakage of such items.
Pre-bus tables as you work in y

our section and clean and wipe down and promptly reset t

ables with utensils, chinaware,

silverware,

and glassware as residents leave dining room.
Complete

daily cleaning duties as scheduled and requested.
Set tables, refill all

condiments,

and follow clean

ing procedure after every meal.
Set up and replenish

salad preparation

,

and

beverage

and service stations.
Assist cook with minor preparation.
Maintain professionalis

m when interacting with all current and prospective residents and team members; address re

sident con

c

erns in a caring manner.
Participate in all required tra

ining programs offered by employer

, including Adult First Aid

.
Perform other duties as

assigned.
Assist with decorating

the community for all special events, holidays, and parties.
Assist C

ulinary

Di

r

ector

with administrative duties

as ass

igned,

e.g.,

chec

king

timecards

and entering notes, entering schedules weekly for all

C

ulinary staff.
Participate in all tra

ining offered by employer

.
Requirements
Be at least eighteen (18) years of age.
Pr

evious

experience

leading a hospitality team preferred.
Kno

wledge

of the requi

rements for providing care and supervision

appropriate to the residents.
Be in good health and physically and mentally capable

of performing assigned tasks.

Good physical health

and freedom from tuberculosis shall be verified by a health

scree

ning performe

d by a physician not more than six (6) mont

hs prior to or seven (7) days after employment.
Must be criminally cleared by DOJ and FBI background check.
Have a current Adult First

Aid card at time of employment and maintain throughout leng

th of

employment.
M

ust have and maintain a food server permit

as required by the county

.
Must have dependable transportation and be able to work varying hours as needed

.
Has demonstrated skills,

kn

owledge,

and competency in the areas of leadership and supe

rvisio

n, including t

ime management and organization, as well a

s the ability to represent and promote

events

and programs.
Proficient written and oral communication skills required.
Positive and ene

rgetic attitude

.
Physical

Requirements
While performing the

dutie

s of this job, the employee is regularly required to c

om

municate in person and through written

correspondence and

navigate visually. This position is very active and requires standing, walkin

g, bending, kneeling, and stooping all day. This position a

lso re

quires employee to be able to retrieve items from sto

rag

e, including overhead bins or cabinets. The employee must frequently lift and/or move items up to 50 pounds. The use of a ladder is req

uired. The position requires employees to be in close conta

ct to

extreme temperatures, including cooking surfaces and

wal

k-in freezers. The job functions are primarily indoors, but employee may be required to work outside for events

.

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