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    BizOps Engineer – Middleware Technology - St Louis, United States - Fulcrum Digital

    Fulcrum Digital
    Fulcrum Digital St Louis, United States

    3 weeks ago

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    Description

    This is a hybrid position.
    Type: Full-time or C2C
    Location: Saint Louis, Missouri

    Who are we


    Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.


    What you'll do

    · Provide L2 support production systems like application, database, middleware components, infrastructure and network components

    · Manage production incidents end-to-end within defined SLAs focusing on resolution rather than who caused it.

    · Interact with various stakeholders such as Release managers, program leads, service managers, development and test leads

    · Review operational readiness requirements such as monitoring and alerting, log rotation, and resilience of the components and report the gaps

    · Provide pre-implementation support with activities such as release notes review and implementation dry runs.

    · Protect production components by running health checks, and monitoring latency and memory utilization.

    · Automate day-to-day activities and propose changes that improve reliability

    · Participate in CAB and provide feedback on change requests

    · Support the DevOps team in testing the promote pipelines and suggest automation of configuration items.

    · Practice incident management best practices and perform RCA.

    · Participate in disaster recovery tests and operational acceptance tests

    · Analyze the technology stack that makes up the product and optimize recovery time objective.

    · Work with team members spread across time zones

    · Share knowledge, document improvements, and mentor junior resources

    · It is good to have skill using Jenkins to orchestrate builds as well as link to Sonar, Maven, etc. to build out the CI/CD pipeline.

    · Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible.

    · It is good to have skill to design, Implement, and enhance our deployment automation based on Chef. We need proven experience designing and implementing an overall release and deployment process.

    · It is good to have skill to design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for Branch management, code promotions, and version management.

    · Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.

    · Tools:
    -Log Monitoring Tool – Splunk

    -Application Monitoring tool – Dynatrace

    -Ticketing incident/problem management tool – Remedy

    - Dev-ops Basics - CI-CD Basics, Overview of Git, Bit-bucket, SonarQube, Ansible/Chef



    Requirements

    · API/EG experience

    · Linux & Shell Scripting

    · ITIL / ITSM

    · PL/SQL

    · SQL

    · Troubleshooting

    · Jenkins - CI/CD

    · Groovy Scripting/Yaml

    · Ansible/Chef

    · Nginx

    · Java / JEE development experience interested in operations

    · Event Driven Architectures

    · MQ or NATS broker or similar messaging solutions.

    · Kafka

    · Client-Server communication aspects - sockets, TLS protocol

    · Understands the concept of region and AZs.

    · Production Support Experience

    · Deployments MTF/Prod, Maintenance items (including stop/start, Disaster Recovery-related activities, etc.), CR for changes in MTF/Prod

    SRE with solid experience on JAVA, Kafka and MQ brokers followed with DevOps work specially on AWS
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