Jobs
>
Daytona Beach

    Patient Services Representative - Daytona Beach, United States - THE ORTHOPEDIC CLINIC

    THE ORTHOPEDIC CLINIC
    THE ORTHOPEDIC CLINIC Daytona Beach, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionDescription:

    Live your life in full motion

    We are the leaders in the orthopedic community of East Central Florida, The Orthopedic Clinic has served our community since 1961. We get our patients back to the life they love with high quality, individualized orthopedic care. The Orthopedic Clinic is seeking an energetic customer focused candidate that has previous healthcare / medical office experience to join our dynamic team as a Patient Services Representative in Physical Therapy.

    The Patient Services Representative- PT will work directly with our patients to create an exceptional patient experience, while ensuring accurate, efficient and effective administration of operational practices. Our Patient Services Representatives are the first point of contact to our patients and will work in collaboration with our clinical team members to ensure a smooth patient flow. This role requires exemplary customer service skills, problem solving, organizational skills and strong attention to detail.

    We believe every patient should receive the best possible care, our practice offers an array of services specializing in general orthopedics, spine care, sports reconstruction, adult reconstruction and non-surgical treatments. We currently have eleven Orthopedic Surgeons, one Interventional Pain Management Physician, Mid-Level Providers, and a Physical Therapy team who serve patients at four locations within Volusia and Flagler counties.

    What the Patient Services Representatives will do:


    • Greets all patients and visitors in a professional, compassionate, and friendly manner


    • Performs demographic and insurance validation upon patient check-in to ensure accuracy of EHR


    • Prepares registration paperwork for next business day, along with review of the Eligibility


    • Performs initial insurance eligibility and verification


    • Collects co-payments and outstanding balances at check-in and time of services balances and estimated fees at check-out


    • Attempts to collect any outstanding balances and makes payment plan arrangements.


    • Reviews and complies with collection notes in patient notes and/or appointment notes


    • Informs patients of delay's in physician schedules and assists with patient comfort during the delay


    • Schedules follow-up and physical therapy appointments


    • Performs initial insurance eligibility and verification


    • Provides patient with summary of care, orders, and any patient educational information prescribe by provider


    • Proactively assists team in covering wherever needed


    • Covers for other staff at the front desk as asked, including coverage at other locations

    Requirements:

    Experience and Abilities:


    • Minimum of High School Diploma


    • Previous customer service experience, preferably in medical/healthcare setting


    • Proficiency in the use of Microsoft Office, EHR software applications, preferably Athena


    • Valid Driver's License / Clean Driving Record/ Proof of auto insurance

    Full compensation package to include: competitive salary, medical, dental, vision, STD, LTD. Life insurance, 401k, profit sharing, paid time off, continuing education reimbursement

    The Orthopedic Clinic is an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion and job status, without regard to race, color, citizenship, religion, national origin, age, sex (including sexual harassment, sexual orientation, and gender identity), disability or handicap, genetic information, citizenship status, veteran, or current or future military status or any other category protected by federal, state, or local law.

    The Orthopedic Clinic is a drug free workplace all applicants under consideration for employment will be drug screened and background checked as part of the hiring process.

  • BlueWave Ventures

    Customer service representative

    2 weeks ago

    BlueWave Ventures Sunnyland, United States

    Join Our Team at Sunnyland - Your Skills Are in Demand · Are you looking for a full-time or part-time job? Our client, an online shop, is currently seeking reliable Customer Service Representatives to join their team. · Location: Bremen · Responsibilities: · Provide customer supp ...

  • TEKsystems

    Insurance Servicing Representative

    5 days ago

    TEKsystems Daytona Beach, United States Contract to Regular

    Description: · Responsibilities: · • Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call. · • This person will be responsible for handling inbound calls pertaining t ...

  • Crunch Fitness

    Member Services Representative

    3 days ago

    Crunch Fitness Daytona Beach, United States

    Reports to: · Manager · Requirements: · Fluent in English · Proficient reading and writing skills · Computer Skills · Special Skills: · Strong customer service skills · Responsibilities: · Membership Sales · Greet all members & guests with a smile and wish them well as they exit ...

  • Family Dollar

    customer service representative

    2 days ago

    Family Dollar Daytona Beach, United States

    Family Dollar MASON RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...

  • SP Plus

    Guest Service Representative

    3 weeks ago

    SP Plus DAYTONA BEACH, United States

    USA Parking Systems, a wholly owned subsidiary of SP+, is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique comb ...

  • Sheltair Aviation

    Customer Service Representative

    1 week ago

    Sheltair Aviation Daytona Beach, United States

    ** Customer Service Representative** · **Job Category****:** SFBO-Customer Service **Requisition Number****:** CUSTO01551 Showing 1 location **Job Details** · **Description** · This customer service position involves daily contact with customers and co-workers in situations th ...

  • The Bin Spot

    Customer Service Representative

    5 days ago

    The Bin Spot Daytona Beach, United States

    Job Description · Job DescriptionOFFERING FULL TIME JOBS · JOB DESCRIPTION · At The Bin Spot, we are looking for enthusiastic and talented customer service associates to join our team. Applicants must possess experience and great customer service skills. As a customer service ass ...

  • Florida One Insurance

    Bilingual Customer Service Representative

    3 days ago

    Florida One Insurance Daytona Beach, United States

    Job Description · Job DescriptionJoin a vibrant team at Florida One Insurance as a Full Time Bilingual Customer Service Representative Become the heart of our company by bridging communication gaps and providing excellent service to our diverse clientele. You'll be empowered to s ...

  • Florida One Insurance

    Bilingual Customer Service Representative

    2 weeks ago

    Florida One Insurance Daytona Beach, United States

    Job Description · Job DescriptionAre you fluent in more than one language and passionate about helping people? Imagine being the friendly voice that assists customers with their insurance needs every day. As a Bilingual Customer Service Representative at Florida One Insurance in ...

  • TEKsystems

    Hybrid Customer Service Representative

    1 week ago

    TEKsystems Daytona Beach, United States

    *Customer Service Representative* · *Pay Rate:* $17/hr ($18.50/hr for candidates bilingual in English and Spanish) · *Monday-Friday Schedule* · *Estimated Start Date:* 7/9 · Daytona Beach, FL Hybrid Schedule after Training) · *Description:* · ? Training schedule (fully on s ...

  • Ashley Furniture Industries Inc

    Retail Customer Service Representative

    1 week ago

    Ashley Furniture Industries Inc Daytona Beach, United States

    For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, an ...

  • Circle K Stores, Inc.

    Customer Service Representative

    1 day ago

    Circle K Stores, Inc. Ormond Beach, United States

    Store : 1058 N US Hwy 1, Ormond Beach, Florida 32174 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cust ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Ormond Beach, United States

    Family Dollar - 780 S NOVA RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...

  • O'Quinn Insurance

    Customer Service Representative

    1 day ago

    O'Quinn Insurance Ormond Beach, United States

    Job Description · Job DescriptionCustomer service representatives for O'Quinn Insurance communicate with clients daily. Representatives will generate leads from current customers, make policy changes, and assist call-ins with their insurance needs. Team members receive bonuses fo ...

  • NVA

    Client Services Representative

    3 weeks ago

    NVA Ormond Beach, United States

    Job description · Position Overview · Do you like juggling tasks and working with people and animals throughout the day? Do you love creating memorable experiences for those you come in contact with? Are you someone who is able to remain focused and keep calm no matter what may b ...

  • Launch Credit Union

    Member Services Representative I

    2 weeks ago

    Launch Credit Union Daytona Beach, United States

    · Member Services Representative I (South Daytona) · ID · Category · Branch Operations · Position Type · Regular Full-Time · Remote Status · Not Remote · Location · US-FL-South Daytona · Position Summary · The Member Services Representative I (MSR I) is responsible for providing ...

  • Daytona State College

    Office Services Representative PartTime

    3 weeks ago

    Daytona State College Daytona Beach, United States Full time

    Adjunct Instructor: · | · Building and Architecture - Adjunct · ---|--- · Department: · | · School of Building and Architectural Technology · Minimum Qualifications: Master's degree in Architecture, Building Technology, Construction Management or related field with a minimum of 1 ...

  • TEKsystems

    Mortgage Customer Service Representative

    1 week ago

    TEKsystems Daytona Beach, United States

    *Description:* · English $17. Bilingual in Spanish $18.50. · Will fully train on-site for at least the first 3 weeks. · ? Then they will go hybrid · 2 days on-site and 3 days remote a week · ? Training schedule - 9:30am -6:00 pm Mon-Fri for the first 3 weeks · ? Shift after ...

  • TEKsystems

    Mortgage Customer Service Representative

    3 weeks ago

    TEKsystems Daytona Beach, United States

    *Description:* · English $17. Bilingual in Spanish $18.50. · Will fully train on-site for at least the first 3 weeks. · ? Then they will go hybrid · 2 days on-site and 3 days remote a week · ? Training schedule - 9:30am -6:00 pm Mon-Fri for the first 3 weeks · ? Shift after ...

  • All Volusia and Flagler Heating and Air

    Part Time Customer Service Representative

    2 days ago

    All Volusia and Flagler Heating and Air Ormond Beach, United States Part time

    We are seeking a Part Time Customer Service Representative to join our team You will perform clerical and administrative functions in order to drive company success. · Looking for part time representative from Monday through Friday 12:00 p.m. till 5:00 p.m. · Responsibilities: ...