- Initial Responders:
- Phones, Chat, Email & Online Tickets
- Data Collection:
- Customer Contact Information, Hardware / Software Information, Device / Software Logs, Saved Shots
- Utilize provided platforms, helpdesk articles, support guides to direct customers to resolution.
- Confirming and Explaining Basic Setup is Achieved
- Includes Hardware (Physically) and Software (Digitally)
- Basic Technical troubleshooting Skills/Understanding
- Review and investigate customer reports to qualify if there is an issue, utilizing basic troubleshooting skills/understanding to attempt to resolve.
- Escalate to Product Operation Specialist if unable to resolve.
-
Guest Service Agent
2 days ago
Hilton San Diego, United StatesGuest Service Agent - Embassy Suites by Hilton San Diego La Jolla · **Shift Pattern**:Open availability preferred, typical shifts are mornings and mid-day · **Pay Rate**:$20 per hour plus monthly incentive bonuses · **What will I be doing?** · As a Guest Services Agent, you would ...
-
Guest Service Agent
2 days ago
Hilton San Diego, United States**Shift Pattern**:Open availability preferred, typical shifts are mornings and mid-day · **Pay Rate**:$20 per hour plus monthly incentive bonuses · **What will I be doing?** · As a Guest Services Agent, you would be responsible for greeting and registering guests and checking gue ...
-
Guest Service Agent
3 days ago
Sonesta San Diego, United States**Job Description Summary** · The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage ...
-
Guest Service Agent
6 days ago
Bartell Hotels, a CALP San Diego, United States**About Bartell Hotels**: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exception ...
-
Guest Service Agent
3 days ago
Hard Rock Hotel San Diego San Diego, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Rental Service Agent
1 week ago
Indie Campers San Diego, United States**ABOUT US** · Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affor ...
-
Seasonal Guest Services Agent
1 day ago
Hilton Coronado, United States**THIS IS A SEASONAL POSITION** · If you are seeking an exciting opportunity in Hospitality directly related to an elevated guest service experience - this is the job for you · Beach Village at The Del is an exclusive enclave of luxurious beachfront accommodations located within ...
-
Security Services Agent san Diego
1 week ago
ESET, LLC San Diego, United StatesThe Security Services Agent (SSA) is a skilled technical support engineer with 2+ years of experience in IT security. This position requires practical experience with security-related components of ESET business products. · Job description · This position requires a working knowl ...
-
Call Center Agent/customer Service
1 week ago
Nederlander Organization San Diego, United States'''Duties''' · - Answer incoming calls and respond to customer inquiries in a professional and courteous manner · - Provide information about products and services to customers · - Perform data entry tasks accurately and efficiently · - Make outbound calls to follow up with custo ...
-
Front Desk Guest Service Agent
1 week ago
San Diego Mission Bay Resort San Diego, United States: · San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful renovated pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Front Desk Agent to our Mission Bay Family. · **The JOB** ...
-
Noblis San Diego, United States**Responsibilities**: · This position is located in San Diego, California. · **PRINCIPAL DUTIES/RESPONSIBILITIES**: · - Troubleshoot control systems with the use of system documentation and electrical schematics. · - Provide test support for all variants of fielded systems at LBE ...
-
Night Auditor/pm Guest Services Agent
1 week ago
Staypineapple San Diego, United StatesStaypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a diffe ...
-
Seasonal Guest Service Agent/host(Ess)
2 days ago
Hilton Coronado, United StatesSeasonal Guest Service Agent/Host(ess) - Shore House · Reporting to the Shore House Supervisor, The Shore House Host is the primary point of contact for all Shore House guests. The Shore House Host is a property ambassador and assists in crafting a curated experience for our gues ...
-
Seasonal Guest Service Agent/host(Ess)
2 days ago
Hilton Coronado, United StatesReporting to the Shore House Supervisor, The Shore House Host is the primary point of contact for all Shore House guests. The Shore House Host is a property ambassador and assists in crafting a curated experience for our guests while supporting all team members in executing the h ...
-
Guest Service Agent
1 week ago
Hilton La Jolla, United States**What will I be doing?** · As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be r ...
-
Guest Services Agent
4 days ago
Aimbridge Hospitality San Diego, United StatesThe Westin San Diego Bayview is looking for an outgoing and energetic individual to join its dynamic Front Office Team Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and Guest Service, Agent, Hospital ...
-
Guest Service Agent
1 week ago
Aimbridge Hospitality San Diego, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Guest Service, Agent, Hospita ...
-
Professional Services Agent
6 days ago
ESET San Diego, United StatesJob posting title · Professional Services Agent · Job summary · The Professional Services Agent (PSA) is a skilled technical support engineer with a background that offers a deep knowledge of ESET products, network environments and security best practices. · Job description · Thi ...
-
Guest Service Agent
1 week ago
Park Hyatt Aviara San Diego, United States**Guest Service Agent** · Hyatt House Hyatt House San Diego/Sorrento Mesa CA - San Diego Guest Services Hourly/Entry Level Employee Full-time Hourly US Dollar (USD) pay basis Req ID: SAN026897 Share Guest Service Agent via Email **Summary** · HYATT house is an extended-stay, re ...
-
Guest Service Agent
1 week ago
Hilton Hotels Corporation San Diego, United StatesHilton Hotels - JobID: HOT0AJX6 [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...
Customer Service Agent - San Diego, United States - Vista Outdoor
Description
Job DescriptionLocated in San Diego, CA, Foresight Sports is a designer and manufacturer of performance analysis and game enhancement technologies. Our products include launch monitors, simulators, performance/entertainment software, and smart mobility solutions for a variety of sports and games. We are recognized by equipment manufacturers, top professional golfers, and media outlets as the industry leader in performance measurement systems. Foresight Sports is a total technology provider, with more than 60,000 GC launch monitors and golf simulation solutions in use in retail stores, driving ranges, commercial facilities, and homes worldwide. With engineering, manufacturing, and quality-assurance teams all located under one roof, Foresight Sports offers complete, vertically integrated solutions for every segment of the market.
Customer Support Agent:
To be the initial point of contact, qualify the customers report, request additional information & resolve customer report using basic trouble shooting skills and learned knowledge of Foresight Sports Product lines.
Customer Support Agent:
Required Skills/Knowledge:
- Strong verbal and written communication skills.
- Ability to quickly assess client requests and identify solutions.
- Strong customer-focused orientation.
- Attention to detail.
- Ability to work a task with a team to completion.
- Ability to research and resolve issues, self-starter.
Additional knowledge (Preferred):
- Strong working knowledge of MS Windows 7/8/10/11 Operating Systems and newer.
- Previous computer or customer support experience.
- Computer Networking Experience a Plus
- Golf knowledge is a Plus
- College level education in field related to Computers, Networking, or Golf or Similar Work Experience in the Marketplace.
- Working knowledge of Android, iOS, database usage, and audio-visual setup.
Pay Range:
$ $23.61
The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.
We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, tuition reimbursement, gear discounts and the ability to add value to an exciting mission
Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.
Equal Opportunity Employer Minorities/Females/Protected Veteran/Disabled