- Provide first-level contact and problem resolution for all users with hardware, software, and application problems
- Resolve user-reported problems using available tools and following procedures and policies for the handling of support cases
- Support and maintain office technological equipment, including but not limited to audio/visual systems, conference devices, and interactive setups
- Troubleshoot and resolve technical problems in a timely and accurate manner, providing end user training and support where required
- Coordinate with corporate IT staff, providing on-ground support and feedback to ensure that corporate IT directives are implemented effectively
- Maintain documentation of local IT processes, systems, and procedures
- Education: Bachelor's Degree in Computer Science, Information Technology, or a related field
- Experience: Minimum of 3 years of hands-on IT support experience in an office environment
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Proof of eligibility to work in the United States will be required as part of the hiring process
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Help Desk Technician
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Seneca Resources New Orleans, United States***Secret Clearance Required*** · Pay: $35/hr. · Location: New Orleans, LA · Contract: Long term · The Service Desk Technician answers, evaluates, and prioritizes incoming telephone and e-mail requests for assistance from customers experiencing problems with hardware, softwar ...
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IT Help Desk Technician
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RSDC New Orleans, United StatesJob Description · Job DescriptionRSDCGroup, LLC (RSDC) is a Veteran Owned Small Business (VOSB) with a presence in the Washington, DC Metropolitan area headquartered in Arlington, Virginia with offices nationwide. We deliver results for our customers through accurate requirements ...
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LE001 Canal Barge Company, Inc. New Orleans, United StatesCANAL BARGE COMPANY, INC. · JOB DESCRIPTION · SERVICE DESK TECHNICIAN - VESSEL AND NETWORK PCs · INFORMATION SYSTEMS · I. BASIC FUNCTIONS · Support the setup, operation, and maintenance of company information and communication systems under the direction of the Service Desk Super ...
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ASM Global New Orleans, United StatesPOSITION: Help Desk Technician · DEPARTMENT: IT · REPORTS TO: IT Manager · FLSA STATUS: Hourly/Non-Exempt · Summary · ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars S ...
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Help Desk Technician
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Seneca Resources New Orleans, United States***Secret Clearance Required*** · Pay: $24-$28/hr. · Location: New Orleans, LA · Contract: Long term · The Service Desk Technician answers, evaluates, and prioritizes incoming telephone and e-mail requests for assistance from customers experiencing problems with hardware, softwar ...
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IT Help Desk Technician
1 week ago
RSDC New Orleans, United StatesRSDCGroup, LLC (RSDC) is a Veteran Owned Small Business (VOSB) with a presence in the Washington, DC Metropolitan area headquartered in Arlington, Virginia with offices nationwide. We deliver results for our customers through accurate requirements capture and our Strategy to Oper ...
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IT Help Desk Technician
3 weeks ago
RSDC New Orleans, United StatesRSDCGroup, LLC (RSDC) is a Veteran Owned Small Business (VOSB) with a presence in the Washington, DC Metropolitan area headquartered in Arlington, Virginia with offices nationwide. We deliver results for our customers through accurate requirements capture and our Strategy to Oper ...
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IT Help Desk Technician
2 weeks ago
RSDC New Orleans, United StatesJob Description · Job DescriptionRSDCGroup, LLC (RSDC) is a Veteran Owned Small Business (VOSB) with a presence in the Washington, DC Metropolitan area headquartered in Arlington, Virginia with offices nationwide. We deliver results for our customers through accurate requirements ...
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BEAR Technologies Metairie, United StatesJob Description · Job DescriptionSalary: · Job Title: On-Premise Help Desk Technician · Location: New Orleans, LA · Job Type: Full-Time · Hours: Monday – Friday, 9:00 AM – 5:00 PM with semi-regular travel to Dallas · Company Overview: · We are a leading Managed Service Provider ...
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Support Desk Tier I Technician
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RESTECH INFORMATION SERVICES Metairie, United StatesJob Description · Job DescriptionDescription:Support Desk Tier I Technician (Jedi, Clone, Rebel, or Federation Member) · Are you ready to embrace your inner Star Wars or Star Trek hero? Restech, the intergalactic leader in technology solutions, is seeking a Support Desk Tier I Te ...
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Help Desk Technician
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Schillings St John, United StatesGreat news Schillings is currently looking for a full-time Help Desk Technician at our Saint John, IN location. We offer competitive pay along with opportunities for advancement. This position will be onsite Monday-Friday, 8am-5pm schedule. Apply today · Responsibilities: · Expe ...
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Help Desk Technician
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Schillings Saint John, United States**Responsibilities**: · - Experience with Active Directory · - Experience with Office 365, Windows 10, and Windows 11 · - Maintain and update IT help desk ticketing system · - Ability to work with the end users to gather information and resolve issues (Excellent people skills a m ...
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General Dynamics Information Technology New Orleans, United States Full timeWe are GDIT. We stay at the forefront of innovation to solve complex technical challenges. · GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you'll be a meaningful part of improvi ...
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Cyber Security Specialist Mid
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Patient Representative
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Tulane University Staff New Orleans, United StatesThe Patient Representative is part of the Tulane University Campus Health team of committed professionals dedicated to supporting and promoting student health and wellbeing as a core institutional value through a multidisciplinary, comprehensive approach. This patient representat ...
Help Desk technician - New Orleans, United States - LaSalle Network
Description
LaSalle Network is currently partnering with a client that specializes in managed IT Services that is searching for a Help Desk Technician to join their team long term. This opportunity is contract to hire and located in New Orleans, LA.
Help Desk Technician Responsibilities:
Help Desk Technician Requirements:
If you have the experience listed above, possess a great attitude and are looking for a long-term opportunity with a stable and established employer, this is the role for you If you are interested in learning more, please apply today
Thank you,
Mike McGlauchlin
Senior Project Manager - Technology Services
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LNPW