Help Desk Technician - St John, United States - Schillings

Description

Great news Schillings is currently looking for a full-time Help Desk Technician at our Saint John, IN location. We offer competitive pay along with opportunities for advancement. This position will be onsite Monday-Friday, 8am-5pm schedule. Apply today

Responsibilities:

• Experience with Active Directory
• Experience with Office 365, Windows 10, and Windows 11
• Maintain and update IT help desk ticketing system
• Ability to work with the end users to gather information and resolve issues (Excellent people skills a must)
• Support and maintenance of backup systems
• Support and configuration of Apple mobile devices
• Experience using Mobile Device Management software a plus
• Knowledge of network printer installation, setup, and troubleshooting
• Strong PC & Network troubleshooting skills
• Installation and upgrade of hardware and software
• Traveling to the locations of Saint John, IN, Cedar Lake, IN, Valpo, IN and Mokena, IL during the work week
  • Company car provided

Education & Experience:

• Associates (2 year) degree, with a technical major or currently pursuing an Associate's degree
• One to two years system administration experience
• Knowledge and experience in building and maintaining internetworked technologies in a multi-location Cisco Meraki environment; a plus
• Office 365 Administration a plus
• Knowledge of Microsoft server 2012 and higher, a plus
• Knowledge and understanding of LAN administration
• Experience in managing Apple mobile platforms and associated secure connectivity
• Ability to determine computer problems and coordinate hardware and/or software solutions
• Able to lift/carry 30 lbs.

Benefits:

• No on call
• Competitive pay
• Medical, Dental, Vision
• Life insurance & short-term disability
• 401k with profit sharing
• PTO & paid holidays
• Sponsored lunch events
• Company discounts