- Product Strategy:
- Assess key market factors, including competitive landscape, consumer and policyholder insights, and unmet customer needs to identify areas of opportunity for differentiated product or service enhancements to meet customer expectations and achieve growth objectives
- Translate consumer insights into actionable strategies and initiatives as part of business, marketing and product development plans.
- Execute programs and initiatives in support of improving satisfaction with One America or all key constituents.
- Ensure appropriate product training and positioning is developed to educate internal and external teams
- Partner with Legal and Compliance on legislative/regulatory topics impacting the product set.
- Develop and Deliver impactful business cases from ideation through approval.
- Product Management / SME:
- Partner with underwriting & actuarial to evaluate effectiveness of product performance and leverage insights for influencing product improvement initiatives to positively impact financial outcome of product set, as prioritized by the business
- Act as primary liaison to other areas, include Sales, Legal, Compliance, Underwriting, Claims and Operations on areas on impact the management of assigned products. Troubleshoot compliance, service, systems and claim issues and work with our partners to resolve.
- Partner across the organization to map and represent the customer journey and actively advocate for customer experience improvements/
- Ensure that One America way procedures and applicable systems are updated as necessary and that changes are communicated to all interested parties.
- Complete regular and comprehensive competitive analysis, using all available data sources; customer feedback (from all available resources), field, broker, industry contacts, industry surveys, and other publicly available competitor information.
- Partner with marketing to drive successful positioning of the assigned product Value Proposition. Act as subject matter expert for communications (marketing materials/consumer materials /forms, etc.).
- Provide subject matter expertise review and oversight of messaging for marketing materials and materials posted on available platforms.
- Business Leadership of Product Initiatives:
- Champion and drive the development of new products and enhancements of existing products from market assessment through the full product life cycle.
- Bring thought leadership and knowledge of the external benefit technology ecosystem to prioritize and delivery impactful integration opportunities.
- Act as Product Owner and lead to execute product development projects. Providing business leadership to large, complex and cross-functional initiatives, ensuring business objectives are realized.
- Collaborate with others across the product area and employee benefits organization to define business requirements for product, contracts, claims, online capabilities and service.
- Define and drive Go-to-Market Strategy working with Sales, Account Management, Underwriting, Actuarial and Marketing to define target markets and marketing strategy.
- Responsible for training for field partners and internal and external communication campaigns to ensure clarity of purpose and consistent messaging in support of value proposition delivery.
- Bachelors degree required
- MBA preferred
- At least 7-10 years' experience in insurance industry and deep domain experience across the employee benefits portfolio, preferably with a large market carrier.
- Knowledge and experience working within the benefit technology ecosystem a plus.
- Proven ability to influence cross functional teams to achieve results in a dynamic, rapidly changing market
- Must be customer - focused and able to skillfully manage relationships and expectations with Sales and all other internal and external stakeholders.
- Possesses excellent organizational skills and has ability to effectively handle multiple priorities simultaneously.
- Strong project management and communication skills, with demonstrated success influencing and achieving results through others.
- Ability to work independently and under pressure; ability to bring clarity to ideas that may appear unclear or ambiguous in concept.
- Strong analytical skills, ability to analyze and communicate financial information.
- Strong communication skills, including the ability draft and produce clear supporting documents in PowerPoint, Excel etc.
- Fosters a high level of teamwork and collaboration between employees, teams, across departments and the field as appropriate
- Understands how to communicate effectively; articulates information is a manner that is easily understood.
- Or any combination of education and experience which would provide an equivalent background
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Senior Product Manager - Not specified, United States - OneAmerica
Description
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion livesJob Summary
The Senior Product Manager will play a key role in the design, development and execution of growth of OneAmerica Financial product portfolio to include supplemental health products (accident, critical illness, hospital indemnity), as well as manage key strategic partners used in the delivery of these products.
This position will act as product owner for their assigned product lines and is responsible for formulating, preparing, and implementing product strategies and action plans, as well as monitoring and managing the performance of assigned products throughout the full product life cycle.
Responsibilities include active review of the market and competitive landscape, understand and represent the customer journey, and developing strong partnership with actuarial, legal, compliance, underwriting, operations, claims and the benefits technology ecosystem to influence all aspects of the product delivery.
Additionally, this individual will help identify, prioritize, and design new products or enhancements for the product set in support of the product roadmap. This position will be responsible for partnering with marketing to help define the overall marketing strategy, key messages, and differentiation points.
This role will also represent One America in the market, potentially including representation in product launch activities, industry association, broker roadshows, etc.
Primary responsibilities include but are not limited to:
Required Education and/or Certifications
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This selected candidate will be expected to work remote. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit
