- Bachelor's degree required. An additional four (4) years of experience will be considered in lieu of degree.
- Five (5) years of experience in product development/management/analysis required. Health insurance industry preferred.
- The ability to synthesize data into information and provide recommendations for action. Strong analytical skills, attention to detail and organizational skills.
- Successful project management experience with the ability to develop and execute project plans, manage time effectively and stay organized.
- Ability to develop collaborative working relationships with both internal and external customers. Excellent interpersonal skills and ability to work creatively to develop win-win outcomes.
- Result-oriented leadership skills.
- Excellent written and public speaking/group presentation skills for all levels. Able to present persuasive arguments related to product recommendations both verbally and in writing.
- Must have a reliable means of transportation. Any Independent Health associate who uses a motor vehicle in the course of their duties representing Independent Health must be compliant with New York State Motor Vehicle laws and must follow the Policy that pertains to Driver's License Requirements as a condition of employment. Local and occasional overnight travel required.
- Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.
- Lead the strategic planning process. Identify strategic and tactical opportunities and create detailed business plans for assigned products including marketing strategy, competitive analysis, sales plan, operational business model, and financial plan. Identify vital stakeholder participation, assign roles and responsibilities, ensure strong communication in documentation and understanding of assumptions and information used in the product planning process.
- Lead development and documentation of repeatable product development process, including assurance of active participation from Health Care Services, Pharmacy/PBD, Network Contract Management, Actuarial Services/Finance, Market Research, Marketing, Sales, and Product Operations, among others. Evaluation of current products, pricing, membership, financial performance, competitor information, and game theory should be considered in the development of an individual, employer group and special need product strategy that achieves support from senior management.
- Ensure robust QA process is implemented and performed using available resources for regulatory filings, including PBP forms for CMS Bid submission, and other required applications and documents.
- Drive operational efficiency through utilization of available systems and software such as eMedicareSync or others as available to ensure accurate data management and oversight to downstream processes such as collateral development for summary of benefits, annual notice of change and evidence of coverage. Provide support and leadership as necessary to ensure smooth downstream processes.
- Maintain responsibility for business owner relationships and decision making for third party managed products. These third parties primarily support supplemental benefits and should be managed to ensure alignment with strategic business plans, competitive pricing and compliance with all operational and filing requirements.
- Identify risks and opportunities in a timely manner, takes initiative and responds quickly to take corrective action and/or maximize opportunities.
- Share recommendations, proposals, and status updates with senior leadership for approval. Work with Communications to develop collateral to promote products to targeted customers.
- Work collaboratively with Sales, Marketing, Operations, and Finance to understand what customers are buying and why. Utilize market assessment tools to understand industry trends and product innovation opportunities to develop new products and features designed to retain, grow, and further engage targeted membership. Leverage available resources to assess return on investment, cost trends, and utilization patterns to drive product decisions.
- Develop and maintain expertise in the federal and NYS requirements, processes, and procedures for participation in the New York State of Health and off exchange markets. Introduce and optimize internal operational processes and procedures to successfully build and maintain the product portfolio, while driving greater quality and efficiency.
- Function as subject matter expert in the review of proposed laws/regulations, providing interpretation and understanding of implications for the industry and Independent Health, including recommendations for how best to proceed to ensure compliance and alignment with organizational strategic objectives. Manage development and maintenance efforts for commercial policies and procedures to ensure compliance with requirements.
- Work with outside vendors, regulatory entities such as NYS Department of Health or NYS Department of Financial Services, and industry trade associations as needed to support the commercially insured product portfolio.
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Product Manager-Senior - Not specified, United States - Independent Health
Description
FIND YOUR FUTUREWe're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and commitment to diversity and inclusion.
Overview
The Product Manager-Senior is responsible for providing leadership, development and maintenance for the life cycle of Medicare product(s). The associate continuously assesses market needs, considering future technology, competitor products/services and regulatory environment. The Product Manager-Senior synthesizes data from a variety of sources to monitor product performance including profitability, sales projections, satisfaction levels and operational efficiency. The Product Manager-Senior is responsible for end-to-end management of CMS bid filing, including working with external parties, facilitating cross functional review and leading product cycle team functions. The associate proactively provides product updates and ensures informed decisions. In addition, they are the product expert and serves as liaison among functional areas within the organization & externally for all product-related issues.
Qualifications
Hiring Compensation Range: $85,000 - $95,000/annual
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information.
Current Associates must apply internally via the Job Hub app.
