Front Desk Specialist - Rockville Centre, United States - Integrated Medical Professionals PLLC

Integrated Medical Professionals PLLC

Verified Company

Rockville Centre, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

:

We are the largest multi-specialty urology focused practice in the country. Our doctors and staff are committed to providing the highest level of quality medical services available.

Join our team for a rewarding career with a growing health care organization who values our staff as much as we do our patients.

Welcomes and greets all patients and visitors, in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner using the following proper telephone etiquette

Registers new patient and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards)
Collecting patient past due balances
Scanning incoming faxes
Generate batch transmittal reports for each day
Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand-off of responsibilities once their task is completed
Ensuring that all medical records are accurate and complete within the SBU for all patients
Ensuring compliance of healthcare regulations, medical laws and high ethical standards
Performs other position related duties as assigned

Benefits

Comprehensive medical
Dental
Vision
401K
Paid time off

Requirements:

Experience Requirement
Minimum of 1-3 years' experience in a physician office setting preferably within the urology specialty. Fluent in Spanish.

Knowledge/Skills/Abilities

To perform this job successfully, an individual should have the knowledge of

Internet Software; Word Processing Software (Microsoft Word); Electronic Mail Software (Microsoft Outlook); Electronic Health Records (EMR Software); Practice Management Software.

Ability to answer multiple incoming telephone calls
Demonstrate excellent organizational skills, multitasked abilities and the ability to perform well in stressful situations.
Knowledge in healthcare systems operations such as EMR, Practice Management Solutions.
Ability to work independently and manage multiple deadlines
Customer service skills experience is a must with excellent oral and written communication skills
Knowledge of Medical Terminology
Typing speed at least of 55 wpm

Educational Requirements
High School Diploma

Some college work desired