- Share and recommend a wide range of banking resources with customers
- Meet individual goals through in-person interactions and outbound calls
- Assist customers with account services and needs-based product recommendations
- Refer customers to different banking teams based on their specific needs
- Maintain high levels of client satisfaction and engagement
- Ensure compliance with all laws and regulations
- Provide excellent customer service and identify opportunities for solutions
- Perform various duties as assigned
- Ability to effectively communicate and motivate individuals
- Team-centric approach to assisting customers in a fast-paced banking environment
- Leadership skills to guide the branch team in the absence of a manager
- High School Diploma or GED
- Two years of customer-facing experience
- Registration with the National Mortgage Licensing System and Registry (NMLS) required
- Proficiency in MS Office programs
- Familiarity with social media platforms for brand awareness
- Occasional travel may be required for meetings and training
- Support and guidance may be needed at other banking institutions within the market
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Relationship Banker II - Tulsa, United States - Simmons bank
Description
Welcome to a company where you can truly feel the belief in their mission!
At Simmons Bank, we are dedicated to bringing enthusiasm and a customer-centric approach to our operations. We believe in empowering our team members to be trusted advisors equipped with the latest banking technology.
If you're passionate about guiding customers through their financial journey, then this may be the perfect role for you!
As a Relationship Banker (RB) at Simmons Bank, you will:
Qualifications:
To excel in this role, you should have the following:
Education and Experience:
Other Qualifications:
At Simmons, we promote equal employment opportunities and maintain a culture of diversity and inclusivity in the workplace. Join us in this exciting journey of providing exceptional banking services!