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    Japanese Bilingual Account Manager - Santa Clara, United States - Actus Consulting Group

    Actus Consulting Group
    Actus Consulting Group Santa Clara, United States

    1 week ago

    Default job background
    Description
    Job DescriptionJob Description

    Japanese electronics manufacture seeks an Account Manager & Business Development.

    ***Relocation support provided

    Essential Job Functions
    Business Development


    • Achieves the sales quota which is discussed and agreed between the incumbent and management.
    • Travels through assigned territory to call on existing and prospective customers, and to attend trade shows for
    business opportunities.


    • Develops new businesses through introduction of the company and product positioning.
    • Researches and compiles lists of prospective customers for use as sales leads, based on information from
    newspapers, business directories, industry ads, trades shows, Internet Web sites, referrals and other sources.


    • Researches market conditions and conducts feasibility studies to determine market demand for existing and new
    products or services.


    • Gathers, analyzes, and compares competitor data and pricing to that of the Company for benchmarking
    purposes in evaluating market position.


    • Prepares presentation materials for sales and marketing purposes.
    • Calls on delinquent accounts and collects payments.
    • Attends departmental sales meetings to discuss project status and prospective customers.
    • Provides input to management on new product or service features to be developed to meet current and future
    customer needs in the U.S.


    • Builds and maintains relationships with key customers and accounts.
    • Achieves the sales quota which is discussed and agreed between the incumbent and management.
    Account Management


    • Communicates with customers via phone or email; receives and processes purchase orders, purchase
    confirmations, invoices, order cancellations or changes in product/delivery schedules.


    • Informs customers of prices, shipping dates, anticipated delays, and any additional information needed by
    customers.


    • Follows up on sample, literature, and specification requests.
    • Understands every account/customer special requirements, and ensures such items are recorded and properly
    outlined for each sales order.


    • Reviews orders for accuracy and product availability; enters orders into the system.
    • Checks inventory level and places purchase orders.
    • Investigates customers' complaints and inquiries and provides solutions.
    • Completes requests for return merchandise authorization (RMA) and failure analysis
    • Maintains records or logs of important customer calls received or information provided.
    • Compiles statistics and prepares various reports for management.
    Other & Miscellaneous


    • Seeks constant improvement, more efficient and less expensive ways and means in work processes.
    • Performs other duties and projects as assigned by Company management.
    • Maintains high ethical standards in the work place.
    • Reports all irregular issues and problems to management for solution.
    • Maintains good communication with supervisors, other staff members, customers and others.
    • Complies with all company policies and procedures.
    • Responsible for maintaining a clean and safe working area including any work conducted at customer sites.

    Job Requirements:
    skills, qualifications, working conditions
    Minimal Required Essential Job Skills
    Analysis, Initiative/Follow-through, Judgment, Time Management,

    Dependability/Commitment,

    Diplomacy, Ethics,
    Employee Development,

    Flexibility/Adaptability,

    Leadership, Negotiation, Planning & Organization, Presentation,
    Problem-Solving, Supervisory.

    Qualifications
    Education & Work Experience

    • Bachelor's degree (B.A.) in Business Administration or equivalent from fouryear college or university; or four to
    ten years' related experience and/or training; or equivalent combination of education and experience.

    • Flexible working hours (evenings and weekends as needed)
    • Able to travel (overseas and domestic travel)
    • A few years of sales experience (semiconductor industry preferred but open to other relevant industries, such as electronics)
    • Eager, proactive personality and willingness to learn
    #J-18808-Ljbffr
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