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Systems Administrator - Indiana, United States - Novae Corp
Description
Founded in 1995,Novae
started making trailers in January 2001 with the idea to offer quality products with great service, deal fairly with people, and recognize that suppliers, employees, community and customers are all important to success.
Our purpose is to create opportunities for people to make their lives better and to leave a legacy of positive impact.
Headquartered in Markle, IN, Novae is one of the fastest-growing and most respected trailer manufacturers in North America, operating 12 distinct brands including Sure-Trac, H&H Trailers, CAM Superline, Trailerman, ITI Cargo, Midsota, Mirage Trailers, and LOOK Trailers.
Novae has grown both organically and through acquisitions to become the second largest trailer manufacturer in North America.Novae currently has more than 1,200 employees, 22 manufacturing facilities across 9 states and maintains an active dealer network of more than 1,100 partners.
Our company is driven strongly by growth and a set of core values the leadership team emphasizes: Embracing and Driving Change, Service-Minded, Strong Character, Self-Discipline, Accountability, Work Ethic.
The full job description for theSystem Administrato
r
is below:
Job Summary:
Support, troubleshoot, maintain, and secure Novae LLC's network, server, and computer systems to facilitate the smooth operation of IT infrastructure and ease of data access to our users.
Install, test, and configure workstations, peripheral equipment, and software. Manage user permissions and access to ensure all employees have the technology and equipment to be successful. Set up new users.
Manage the maintenance and security of servers. Maintain file storage and access controls. Replace and upgrade infrastructure components.
Configure and manage network devices. Plan and implement network changes. Troubleshoot and resolve network issues promptly.
Research security protocols regularly, staying abreast of the most successful protection protocols. Recommend updates based on research. Implement the latest security protocols to safeguard systems. Train users on best practices for security of systems.
Diagnose and resolve hardware, software, networking, and system issues when they arise. Log tasks and problem resolutions into the system. Look for trends to potentially identify concerns before the problems become more serious.
Provide excellent customer service in the execution of responsibilities. Listen to and interpret customer requests to execute requests. Develop, track and complete tasks for multiple projects under prescribed timeframes. Follow up with customers to ensure the issue has been resolved.
Collaborate with IT team to identify new technologies and processes that continuously improve our systems. Maintain and update existing technical resources and checklists.
Assist in other areas and perform other duties, as needed. (This is not intended to be a comprehensive list of activities, duties, or responsibilities required for this job.)
Qualifications and Requirements
Bachelor's Degree in Computer Science or Information Technology preferred or equivalent demonstrated skills and abilities
Two or more years of experience as a technician in the computer networking field, including data and server administration.
Strong communication skills, both written and verbal
Highly motivated with a customer service mindset
Novae LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Novae LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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