Administrative Assistant - Houston, United States - Western Motorcoach, Inc.

Western Motorcoach, Inc.
Western Motorcoach, Inc.
Verified Company
Houston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

QUALIFICATION REQUIREMENT:


  • Have a positive attitude and be customer servicefocused
  • Association degree or in the related field.
  • Proven experience in customer service and administrative support roles.
  • Must type data accurately at 45+ words per minute (WILL BE TESTED)
  • Fast and accurate alphanumeric data entry skills, proficiency data entry
  • Proficiency and advanced in Microsoft, Word, Excel
  • Must be able to create and maintain spreadsheets in Excel for various reporting, preparing weekly, monthly, and quarterly reports.
  • Basic office machinery (copier, fax scanner)
  • Must have at least two years of general clerical work and filling experience in an office environment
  • At least three years experience in administration skills and customer service
  • Experience in QuickBooks is a plus
  • Effective and advanced in verbal and written communication skills
  • Must have advanced problem solving, handling customer complaints, and be able to use independent judgment to resolve issues in a timely manner within established guidelines
  • Must be able to manage high call volume with no more than three rings in multiplephone lines system professionally, friendly, and fast timely manner
  • Ability to work independently with mínimal supervision, and work in a teamoriented
  • Prioritizing tasks with the ability to multitask in a fastpaced and deadlinedriven environment
  • Excellent organizational, detailoriented, and timemanagement skills
  • Must be proactive and attention to detail.
  • Adaptability to change as well as the ability to grasp new concepts and processes including technology
  • Report to work on time, in clean and the company dress code including personal appearance and grooming must conform to our standards.
  • Punctuality and dependability with consistent attendance
  • Reliable transportation. Required to work a flexible schedule
  • Available to work all shifts, weekends, and holidays sometime
  • Must pass a criminal background check and a drugfree workplace.

The job responsibilities and duties include but is not limited to follow:

  • Provide exceptional service to all guests by assisting them in a friendly, efficient, courteous, professional, and timely manner as soon as they walk into our office.
  • Perform general administrative tasks such as data entry, filing, document preparation and auditing.
  • Performs all aspects of front deskrelated functions and reports unusual occurrences or requests to the manager immediately.
  • Handle in
  • Demonstrate excellent customer service skills and the ability to take ownership in assisting, researching, and resolving customer issues and complaints to ensure customer retention and satisfaction
  • Keep the guest waiting area of our offices clean at all times.
  • Perform general administrative duties and office clerical functions, including maintaining, scanning, billing, data entry, auditing, filing, faxing, and managing database
  • Create and prepare different reports, records, and spreadsheets in EXCEL.
  • Mastering heavy data entry in a computer with a high degree of accuracy.
  • Coordinate in the organizing of meetings and company events.
  • Running errands for the Office and Upper Management Team
  • Supervisor and handle the cleaning crew.
  • Support office staff with various tasks as needed.
  • Maintains supplies for the company.
  • Maintain confidentiality of sensitive information.
  • You may be crosstrained in other areas as well as various duties as assigned.
  • Must pass a criminal background check and drug and alcohol tests.

Benefits:


  • Paid time off

Schedule:

  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift
  • Overnight shift

Application Question(s):

  • How many years of Microsoft Excel do you have? Are you basic, intermediate or advanced in Excel
  • How many words per minute can you type?
  • What is your expected compensation pay rate?

Education:


  • Associate (preferred)

Experience:


  • Customer service and customer relation: 4 years (preferred)
Administrative Assistant: 4 years (preferred)

  • Data entry: 4 years (preferred)
Google Application: 2 years (preferred)


License/Certification:

  • Driver's License (preferred)

Shift availability:

  • Day Shift (preferred)
  • Night Shift (preferred)

Ability to Relocate:

  • Houston, TX 77031: Relocate before starting work (required)

Willingness to travel:

  • 25% (preferred)

Work Location:
In person
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