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Help Desk Technician
3 weeks ago
firstPRO, Inc Cambridge, United StatesfirstPRO is now accepting resumes for a Helpdesk Support role in Cambridge, MA. This is a 1+month contract and onsite. · We are looking for someone to come in and help with the cleaning and re imaging of desktops and the transition from Windows 10 to 11. · Physically uncable desk ...
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Mid-Level Help Desk Technician
4 weeks ago
Chenega MIOS SBU Hanscom Air Force Base, United StatesReq ID: 31009 · Summary · Mid-Level Help Desk Technician · Hanscom AFB, MA · Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? ...
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Help Desk Technician
3 weeks ago
TEKsystems Boston, United StatesJob Description · Job DescriptionDuration · 12 · Duration Unit · Month(s) · Req Description · Description · This position is a part of the Help Desk group at the Massachusetts General Court. The role of the Help Desk Technician is to assist users who are experiencing any procedur ...
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Help Desk Technician
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IT Service Desk Technician Co-Op
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UniFirst Wilmington, United StatesThe Information Technology department is looking for a co-op to join our IT Service Desk team during the fall semester. The internship period will last up to 6 months for 32-40 hours per week, with the potential to extend if mutually agreed. The position will provide first level ...
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IT Service Desk Technician
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Help Desk Technician
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The Savings Bank Wakefield, United States**GENERAL SUMMARY** · Supports all employees with using TSB Support/Track-It (Help Desk) to ensure their issues are resolved in a timely manner, within company guidelines. · **ESSENTIAL JOB FUNCTIONS** · - Maintains data and monitors security access. · - Responds to end user inqu ...
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Service Desk Technician
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Chenega MIOS SBU Hanscom Air Force Base, United StatesJob Description: · Provide on-site Help Desk service support and fulfill incoming Service Requests (SRs) either via in-person, email, or a ticketing system · Respond to incoming incidents and SRs from end users in a timely and courteous manner · Prioritize and resolve all inci ...
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Help Desk Technician
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Micro Tech Staffing - West Boylston Westford, United StatesJob Description · Job DescriptionPosition: IT Helpdesk Technician Payrate: $36/hr Shift Type: 1st Shift Location: Westford, MA. · Responsibilities: · Provide IT support to end-users via phone and in-person, resolving technical issues promptly and professionally. · Install, troub ...
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Help Desk Technician
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PCR Systems, Inc Somerville, United States Full timePCR Systems, Inc., a well-established IT outsourcing company for over 30 years, is seeking a Help Desk Technician for one of our hospitals in Somerville, New Jersey. · Job Details:Qualified candidates will have a solid understanding of Windows operating system, applications, and ...
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Help Desk Technician
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PCR Systems, Inc Somerville, United StatesPCR Systems, Inc., a well-established IT outsourcing company for over 30 years, is seeking a Help Desk Technician for one of our hospitals in Somerville, New Jersey. · **Job Details**: · - Our team at the hospital works directly with their helpdesk to troubleshoot and resolve end ...
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Help Desk Technician
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PCR Systems, Inc Somerville, United States Full timePCR Systems, Inc., a well-established IT outsourcing company for over 30 years, is seeking a Help Desk Technician for one of our hospitals in Somerville, New Jersey. · Job Details:Qualified candidates will have a solid understanding of the Windows operating system, applications, ...
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InsideHigherEd Boston, United States Administrative Jobs ,CONTROL DESK TECHNICIAN, Facilities Management & Planning, Materials Admin Tracking Code Job DescriptionThis position is the main hub for all facilities related calls both emergency and non-emergency. This includes after hours, weekends, and holidays. This position is responsible ...
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Senior Help Desk/IT Support Technician
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Kovalus Separation Solutions LLC Wilmington, United StatesJob Description · Job DescriptionSenior Help Desk/ IT Support Technician · Location · Wilmington, MA · Onsite, Hybrid or Fully Remote · Onsite · Status · Full-Time · Reports To · IT Director · FLSA Status · Exempt/Salary · Management Position · No · Compensation Min · Compensatio ...
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IT Service Desk Technician II
1 week ago
Rochester Electronics L Newburyport, United StatesJob Description · Job DescriptionRochester Electronics is hiring immediately for an IT Service Desk Technician I · At Rochester Electronics, we create an excellent employee experience focused on value, performance, motivation, recognition, and career growth. Many companies say th ...
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Service Desk Technician with Security Clearance
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Sedona Hanscom AFB, United StatesService Desk Technician · General Service Desk Requisition · Slots #5 - 19 · JOB DESCRIPTION · • Complies with ticket procedures, creating tickets immediately when contact is made with the customer, updating tickets immediately after working on the issue, and reviewing the ticke ...
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Service Desk Technician with Security Clearance
2 weeks ago
SEDONA Hanscom Air Force Base, United StatesService Desk Technician · General Service Desk Requisition · Slots - 19 · JOB DESCRIPTION Complies with ticket procedures, creating tickets immediately when contact is made with the customer, updating tickets immediately after working on the issue, and reviewing the tickets assig ...
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IT Help Desk Technician
2 weeks ago
Usherwood Office Technology Boston, United States**JOB DESCRIPTION**: · This position will be based between Boston, MA and Auburn, MA with occasional travel to client sites. · **KEY RESPONSIBILITIES**: · - Respond to service tickets placed from our customers regarding Managed IT services (desktop, tablet, and mobile device supp ...
Help Desk Technician - Woburn, United States - Mastech Digital
Description
Job Description
Job DescriptionMastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Help Desk Technician for our client in the Innovative Solutions domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract-to-Hire position, and the client is looking for someone to start immediately.
Duration: 3-6+ Months Contract-to-Hire
Location: Woburn, MA
Role: Help Desk Technician
Primary Skills: Help Desk
Role Description: The Help Desk Technician must have at least 2+ years of experience. As a Helpdesk Technician, you will provide a variety of user, desktop, and production support for multiple sites in the United States.
The position will handle front end user requests in person and remotely, onboard and offboard users, maintain desktop and printers, keep inventory, and assist in any IT projects as required.
The role will share in a rotating on call support.
Essential Duties and Responsibilities:
Be the first point of contact for user questions and support requests.
Provide Windows 7, 10, and 11 support for users at multiple sites.
Provide software support for Microsoft Office, IP phones, and other end user applications.
Triage and troubleshoot basic network issues.
Manage users and groups in Active Directory.
Manage mailboxes in Microsoft Exchange.
Image and ship computers, coordinate the return of equipment.
Assist with vendor management.
Maintain documentation.
Create and provide end user training.
Rack and stack network equipment.
Escalate issues to MSP and Systems Administrators.
Skills/Abilities:
Windows 10 and 11
Active Directory
Microsoft Exchange
Microsoft Office
Helpdesk ticketing system
Desktop Imaging
PowerShell
Network cabling
OSI model
DHCP
DNS
Mobile Device Management
Education/Experience:
Associates degree in Information Systems or equivalent experience.
2 or more years working with an enterprise IT structure.
Industry certification preferred.
Education: Bachelor's degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent
Experience: Minimum 2+ years of experience
Relocation: This position will not cover relocation expenses
Travel: No
Local Preferred: Yes
Note: Must be able to work on a W2 basis (No C2C)
Recruiter Name: Srinivas Rao
Recruiter Phone:
Equal Employment Opportunity