- Life BalancePaid Time OffRobust veterinary service discounts for your petsComplimentary Wellness Plans for your petsGenerous referral programExcited? Let's get talkingGot questions? We're all ears.
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veterinary client service rep - Las Vegas, United States - PetMedic Hospitals
1 month ago
Description
Job Type Full-timeDescriptionAbout You:
You have a positive attitude, love animals, and a desire to grow your career in the Veterinary Industry.
At Paradise Pet Hospital, we believe in hiring well, training well, and promoting from within.
About Us:
At Paradise Pet Hospital, we have built a business based on trust, reputation, compassion, and being truly passionate about serving our community.
We are early adopters of technology and innovation; we value continued growth and education, and we've created an environment where our team grows together.
Finding the right fit is just as important as finding the right skill set.Because we're fast-growing, our team members receive more than just a competitive compensation package - they have an opportunity to grow their career in other meaningful ways, based on their individual goals.
Our full-service animal hospitals offer a variety of care to our patients including internal medicine, digital radiology, surgery, dentistry, in-house lab and pharmacy, ultrasound, orthopedic and specialty surgeries, comprehensive preventative care & pet wellness plans.
We care:
For a forever-learning animal-lover like yourself, who thrives in a dynamic, collaborative work environment, we offer a wide range of benefits and career growth opportunities.
Look forward to hearing from youJob Type:
Full-time
Work Remotely:
NoCompensation: $ /hour, based on experienceRequirementsPHYSICAL EFFORTThe physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this jobFrequently position self and move about the reception area to file, use office machinery such as fax machines and computer, and assist clients with merchandiseFrequently transports inventory to stock shelves.
Frequently handling 30 pounds and occasionally handling 50 poundsOften transports patients to weigh on scalesPerform general physical activities that require bending, standing, stooping, moving from room to room, sit, talk, and listen; may be required to walk or stand for long periods of time; will use hands to manipulate, handle, or feel; will reach with hands and armsWORK ENVIRONMENTWhile performing the duties of this job, the employee is exposed to hazards associated with aggressive patients; hazards associated with infected animals and controlled substances; exposure to unpleasant odors and noises; exposure to bites, scratches and animal wastes; possible exposure to contagious diseases.
SKILLS AND KNOWLEDGEPossession of strong organizational skillsExcellent verbal and written communication skills.Possess exceptional interpersonal communication skillsKnowledge of hospital procedures and operating instructions for making appointments, assembling patient medical records, recording test results, relaying information regarding patient's condition, and compiling and submitting data on patients treatedKnowledge of the spelling and meaning of commonly used terminology of veterinary medicine to accurately record results of tests and file veterinary medical reports according to alphanumeric or subject matter headingsKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammarAbility to work independently on assigned tasks as well as to accept direction on given assignmentsKnowledge of computers and relevant software applications including GSuiteESSENTIAL FUNCTIONSProfessionally administer all phone calls - answering client inquiries in a prompt and friendly manner, scheduling appointments, and recording messagesRequires strong communication and client service skills.
Considerable tact and diplomacy is required. Ability to greet clients in a professional, friendly, hospitable manner - check clients in and discharge patients. Personal contacts are with pet owners affected by a variety of problems, visitors and other healthcare team members.Must accurately relay owner's account of the medical complaint(s) of the pet(s) involved to the healthcare team member who will be involved in treating the patient(s)Frequently required to communicate with clients, team members and associates.
Must be able to exchange accurate informationCollect client fees, post and record payments, make change, process credit card transactions and run end of day transactionsInput data into computer software systemOpen and close practicePerform a variety of clerical duties, mailings, cleaning, organizing reception area, type memos, correspondence, reports, and other documentsAbility to multitaskRegular attendance and timeliness are an essential function in order to fulfill the requirements of this position Salary Description $15.75-$17.
50/hour
