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Coraopolis

    Director of Operations| UPMC Events Center - Coraopolis, United States - Oak View Group

    Oak View Group
    Oak View Group Coraopolis, United States

    2 weeks ago

    Oak View Group background
    Description

    Oak View Group:


    Oak View Group (OVG) is the worlds leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual.

    As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the

    way

    we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace.

    Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

    We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
    We treat each other fairly and with respect.
    We act with integrity.
    We have an entrepreneurial spirit.
    We give back to our global community.

    More information at?

    , and follow OVG on? Facebook ,? Instagram ,? Twitter , and? LinkedIn .


    Overview:


    The Director of Operations will manage, supervise and coordinate the day-to-day operations for the UPMC Events Center, including event management, event conversions and custodial/housekeeping.


    They will help to oversee all building security and management of operations of the facility, including policy formulation, production, maintenance, housekeeping, purchasing and contracted services.

    This position will assure the highest quality service to Robert Morris University, Robert Morris Athletics, and all tenants and/or stakeholders that utilize the facility.


    This position will provide administrative planning, direction, and policies for staff, assuring the highest quality service program to assure booking/rebooking of events.

    Ensure an effective and cost-efficient program by controlling departmental operating budget. Provides highly responsible staff assistance to the General Manager.

    This role will pay a salary of $65,000 to $70,000.

    For FT roles:

    Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

    This job closes on 12/29/2023


    Responsibilities:
    Oversee overall daily operation of the facility.
    Direct and manage set-up and tear down of portable basketball floor, concerts, conferences and other events
    Develop and maintain policies and procedures for the Event and Operations staff and monitors their effectiveness.
    Maintain standards of customer service by working with all departments/stakeholders in the facility.
    Assure facility readiness and smooth operation of events
    Continue to sustain

    Standard Operating Procedures for all aspects of the building operations.
    Coordinate the operations activities with other building departments and outside contractors to ensure events run smoothly while set-ups are taking place
    Select, train, motivate and evaluate operations staff.
    Oversee department staff training
    Work with staff Supervisors and staff to correct deficiencies; implement timely disciplinary and exiting procedures
    Ensure staff is working safely, efficiently and are aware of proper safety guidelines
    Plan, direct, coordinate, and review the work plan for facility operations
    Order supplies and materials for housekeeping and operations departments within budget guidelines; receive, inventory, and maintain supplies
    Provide excellent customer service assistance to internal and external clients
    Maintain a customer first mentality
    Other duties and responsibilities as assigned.


    Qualifications:
    B.S. or B.A. degree from an accredited college/university.
    6+years experience in facility operations management.
    Must show demonstrated knowledgeof event management,

    supervisory skills and experience in work crew supervision in facility operations.
    Ability to work event nights, weekends and holidays as required.
    Knowledge of budget preparation and control.
    Knowledge of OSHA requirements.
    Basic Knowledge of boilers, chillers, refrigeration and ice making
    Basic Knowledge of Fire Alarm / Fire Protection systems
    Knowledge of Event production
    Capable of operating in Microsoft Office applications including: Excel, Word, Outlook
    Ability to supervise the work of others
    Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
    Ability to speak, read and write in English
    Ability to work well in a team-oriented, fast-paced, event-driven environment
    Working knowledge of equipment safety, facility maintenance and housekeeping
    Excellent customer service skills

    Strengthened by our Differences.


    United to Make a Difference:


    At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it.

    We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.

    Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


    EEO:
    Oak View Group is committed to equal employment opportunity.

    We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

    #J-18808-Ljbffr


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