- Assist and support box office staff in any of their job functions, as needed.
- Facilitate open communication with supervisors and staff.
- Facilitate proper inter-departmental communications and organization.
- Ensure complete and satisfactory on-going staff training.
- Recruit and hire staff/supervisors to ensure appropriate staffing levels.
- Oversees the internal controls of daily box office operations.
- Coordinates event information between promoter, facility personnel and the ticket company, including pricing and seating configurations.
- Responsible for financial settlement and accountability of all revenues collected from ticket sales and ancillary income for events.
- Complete and distribute accurate daily ticket counts.
- Responsible for scheduling and payroll control.
- Balance and reconcile all ticket seller cash drawers on a daily basis.
- Create, modify and maintain inventory for all ticketed events in a computerized ticketing environment.
- Work and collaborate with the universitys athletic department ticketing staff for athletic events.
- Develop and maintain superior customer service both in person and via phone.
- Organize department and financial information for internal and external meetings as required.
- Adhere to established policies, procedures, and standards. Perform additional duties as directed
- A four (4) year degree in business administration, sport management or related field is preferred.
- A minimum of 2-4 years of box office/ticketing related experience including supervisory experience.
- Knowledge of Ticketmaster host system required.
- Ability to provide leadership, engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up and communicate, both orally and in writing.
- Skill and working knowledge of computerized ticketing operations and software (Ticketmaster Host system, Microsoft Word, Excel, Outlook, and PowerPoint), guest relations & phone etiquette, long term and immediate decision making, verbal / written communication, accounting / cash management procedures.
- Ability to multi-task daily, be organized, detail oriented, self-driven, forecast issues and handle last minute projects to meet deadlines.
- Strong interpersonal skills necessary, including excellent verbal and written communication skills.
- Ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours.
- Excellent organizational skills and attention to detail
-
Event Security|Part-time| UPMC Events Center
2 weeks ago
teamworkonline Moon Township, United States Part timeOverview · Guard, patrol, and/or monitor the venue premises during events to prevent theft, violence, or infractions of rules. May operate metal detector equipment. · This role will pay an hourly wage of $13.50. · For PT roles: Benefits: 401(k) savings plan and 401(k) matching. ...
-
Conference Sales Manager| UPMC Events Center
9 hours ago
Oak View Group Coraopolis, United StatesOverview: · The Conference Sales Manager is responsible for booking corporate, private and internal Robert Morris University events through an aggressive marketing and sales program. The Conference Sales Manager will work on conference and meeting space booking opportunities, wo ...
-
Director of Operations| UPMC Events Center
2 weeks ago
teamworkonline Moon Township, United StatesOverview · The Director of Operations will manage, supervise and coordinate the day-to-day operations for the UPMC Events Center, including event management, event conversions and custodial/housekeeping. They will help to oversee all building security and management of operations ...
-
Operations Manager| UPMC Events Center
2 weeks ago
teamworkonline Moon Township, United StatesOverview · The Operations Manager will assist in directing all aspects of event supervision including event set-up and production. They will help to oversee all building security and management of operations of the facility, including policy formulation, production, maintenance, ...
-
Ticket Seller|Part-time| UPMC Events Center
3 days ago
Oak View Group Coraopolis, United States Part timeOverview: · This position shall assist guests in purchasing/redeeming tickets to events at the UPMC Events Center. · This role will pay an hourly wage of $12.50. · For PT roles: Benefits: 401(k) savings plan and 401(k) matching. · job expires 12/31/2024 · Responsibilities: ...
-
Conference Sales Manager| UPMC Events Center
1 week ago
teamworkonline Moon Township, United StatesOverview · The Conference Sales Manager is responsible for booking corporate, private and internal Robert Morris University events through an aggressive marketing and sales program. The Conference Sales Manager will work on conference and meeting space booking opportunities, work ...
-
Box Office Manager|UPMC Events Center
2 weeks ago
teamworkonline Moon Township, United StatesOverview · he Box Office Manager directs and oversees all aspects of the daily operation of the box office, providing unsurpassed customer and guest service. The ideal candidate will have proven experience in ticketing, staff management and customer service. · This role will pay ...
-
Ticket Taker|Part-time| UPMC Events Center
2 weeks ago
teamworkonline Moon Township, United States Part timeOverview · A Ticket Taker is a vital member of the Events Center as they are involved in direct contact with the public. As a representative of the UPMC Events Center, a friendly greeting attached to a smiling face goes a long way in helping our guests enjoy their visit. Assist w ...
-
Ticket Seller|Part-time| UPMC Events Center
2 weeks ago
teamworkonline Moon Township, United States Part timeOverview · This position shall assist guests in purchasing/redeeming tickets to events at the UPMC Events Center. · This role will pay an hourly wage of $12.50. · For PT roles: Benefits: 401(k) savings plan and 401(k) matching. · job expires 12/31/2024Responsibilities · • Recei ...
-
Conversion Labor|Part-time| UPMC Events Center
2 weeks ago
teamworkonline Moon Township, United States Part timeOverview · This position shall perform a multitude of physical tasks to maintain and changeover the facility. The work requires the ability to lift 50lbs. under a varied work schedule. The position reports to the Operations Manager. · This role will pay an hourly wage of $15.00. ...
-
Titan Industries Ben Avon Heights, PA, United States FreelanceBen Avon Heights, PA's Burkardushaus, Conference Center at the Cathedral, is the central house of the Diocese of Würzburg for representative events (education, encounters, conferences, celebrations, receptions) and has 22 guest rooms and 7 well-equipped, bright conference rooms. ...
-
Mechanic for CNC milling machines
3 hours ago
Skyline Solutions Heidelberg, United StatesAbout the Company · We are an innovative company that primarily produces electric drive components, as well as motor, transmission, and chassis components for development departments in the automotive industry, high-performance sector, and motorsports. · What We Offer · Secure jo ...
-
Cascade Ventures Green Tree, United StatesTalent Acquisition Manager / Recruiter (m/f/d) INTERN at Green Tree · Welcome to JobImpulse · We are an experienced international staffing agency with an exceptional success story since our founding in 2006. Today, we have over 53 offices in 13 countries and employ more than 9,3 ...
-
Employee for Cleaning Services
1 week ago
Quantum Innovations Manor, PA, United States FreelanceWe are an expanding senior care company under the municipal administration of Main-Kinzig-Kreis, with 13 senior and nursing facilities and a training institute. For our **Senior Center Biebergemünd**, we are currently seeking a part-time **Cleaning Service Employee (m/f/d)** to j ...
-
Marketing employee
1 week ago
Golden Gate Group Dunmore, PA, United States Freelance**Join the Rüppel Construction Center - Become a Friend of Building.** · As a leading and rapidly expanding company in the Rhine-Main area, we are the first choice for quality and service when it comes to building materials. As a full-range supplier with almost 150 years of exper ...
-
Solar installer
3 hours ago
Quantum Innovations Bridgeville, United StatesThe *EB-Group* is one of the leading electrical engineering providers in the greater Stuttgart area. In addition to traditional electrical installations, our range of services includes building automation and control, electromobility, renewable energy, efficiency technologies, te ...
-
Nursing specialist
3 hours ago
Spectrum Dynamics Carnegie, United StatesCarnegie Care Professional (m/f/d) · Full-time or part-time · Alte Schulstraße 27-21, 23626 Ratekau, Germany · With or without professional experience · Do you want to work for the largest nursing home operator in Germany? · Are you looking for a crisis-proof employer? · If you c ...
-
Service employee
1 week ago
Velocity Ventures Bulger, PA, United States Freelance**Are you flexible with your schedule and have been searching for a diverse position for a while?** · We are looking for you as a **Service Employee (m/f/d) for parking management at the Hamburg Cruise Center**. Here, you will work full-time without temporary employment in a **pe ...
-
Front Desk Agent
9 hours ago
Pittsburgh Airport Marriott Coraopolis, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
Working student
1 week ago
Oceanic Ventures Charleroi, PA, United States FreelanceAs one of the world's leading trade fair organizers, Messe München stands for fascinating experiences and inspiring encounters. At our more than 70 trade fairs in Germany and abroad, we offer platforms for meetings where one can experience innovations and the world of tomorrow up ...
Box Office Manager|UPMC Events Center - Coraopolis, United States - Oak View Group
Description
Overview:
he Box Office Manager directs and oversees all aspects of the daily operation of the box office, providing unsurpassed customer and guest service. The ideal candidate will have proven experience in ticketing, staff management and customer service.
This role will pay a wage of $45,000 to $55,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities:We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
