- Responsible for inputting all reservations from multiple channels into the hotels Property.
- Management System in a timely manner.
- Responsible for assisting guests and group contacts in the fulfilling of their needs and requests with an efficient, courteous and professional level of service.
- Assists General Manager in the maximizing of room revenues and occupancies for the
- client.
- Promotes and applies teamwork skills at all times.
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.
- Is polite, friendly, and helpful to guests, management and fellow employees.
- Executes emergency procedures in accordance with hotel standards.
- Associate degree or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of training and experience
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and government regulations.
- Ability to write reports, business correspondence and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
- Ability to apply concepts and principles of basic algebra and geometry.
- Knowledge of computer operations utilized in hospitality management.
- Ability to solve practical problems and interpret instructions furnished in written, oral, diagram or schedule form.
- Excellent communication skills oral and written.
- Ability to work flexible schedule to include weekends and holidays.
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Reservation Agent
2 days ago
Hotel AKA Brickell Miami, United StatesJOB OVERVIEW: Assist guests with booking and confirming reservations. Responsible for providing attentive, courteous and efficient service to all guests and callers. · - Handles all owner phone inquiries regarding billing statements, as well as other general questions · - Uses a ...
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Reservations Agent
1 week ago
Shelborne South Beach Miami Beach, United States** Reservations Agent** · Location * Summary · Description · Skills · Summary **Reservations Agent** Salary $14 / Hour Schedule Full Time Experience Minimum 1 year of experience Location Category Hotel **Reservations Agent** · Description As a Reservation Agent you will ensu ...
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Reservations Agent
2 weeks ago
Davidson Hospitality Group Miami Beach, United StatesDavidson Hospitality Group [Front Desk Agent / Night Auditor] As a Reservations Agent at Davidson Hospitality Group, you'll: Answer phone calls and emails to book reservations; Provide exceptional customer service to guests; Maintain accurate records of reservations and cancellat ...
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Reservations Agent
1 week ago
Eden Roc Miami Beach Miami Beach, United StatesProperty Description: · Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, ...
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Reservations Agent
1 week ago
Vensure Employer Services Miami Beach, United StatesKnowledge, Skills, and Abilities Multitasking · PMS knowledge (Ideally Room Master) · Knowledge in Microsoft Products · QualificationsBachelorette in communications or hospitality, tourism, or hospitality degrees. · 1+ years of experience with reservations · Nice to have exp ...
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Reservation Agent
1 week ago
Trump Hotel Collection Doral, United States Full timePOSITION PURPOSE: · Processes reservations in a timely manner following Trump National Doral and Spa standards. Answers reservations inquiries in a friendly and courteous manner, for package reservations, tee times and spa appointments. · EXAMPLES OF DUTIES: · ESSENTIAL FUNCTIONS ...
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Reservation Agent
5 days ago
Trump Miami Resort Management LLC Miami, United States Full timeJob Description · Job DescriptionPOSITION PURPOSE: · Processes reservations in a timely manner following Trump National Doral and Spa standards. Answers reservations inquiries in a friendly and courteous manner, for package reservations, tee times and spa appointments. · EXAMPLE ...
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Bilingual Reservation's Agent
2 days ago
HireFinder Miami Beach, United StatesJob Description · Job DescriptionKnowledge, Skills, and Abilities · Multitasking · PMS knowledge (Ideally Room Master) · Knowledge in Microsoft Products · Qualifications · Bachelorette in communications or hospitality, tourism, or hospitality degrees. · 1+ years of experience wit ...
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Reservations/Call Center Agent
1 week ago
Think Hospitality Miami Beach, United StatesPlace of Work: Reservations · Division: Reservations Department · Responsible To: Reservations Supervisor/Director of Revenue · Overall Scope and Responsibility: · Responsible for entering, updating, up-selling, and confirming reservations in an efficient manner. Assist futu ...
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Reservations/Call Center Agent
4 days ago
Think Hospitality Miami Beach, United StatesJob Description · Job DescriptionPlace of Work: Reservations · Division: Reservations Department · Responsible To: Reservations Supervisor/Director of Revenue · Overall Scope and Responsibility: · Responsible for entering, updating, up-selling, and confirming reservations in an ...
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Reservations Agent
2 weeks ago
Davidson Hospitality Group Hollywood, United StatesDavidson Hospitality Group [Front Desk Agent / Night Auditor] As a Reservations Agent at Davidson Hospitality Group, you'll: Answer phone calls and emails to book reservations; Provide exceptional customer service to guests; Maintain accurate records of reservations and cancellat ...
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Reservations Agent
4 days ago
Inktel Direct Corporation Hollywood, United States** Reservations Agent - Start April 19** · **Job Category****:** Customer Service **Requisition Number****:** RESER01412 Showing 1 location **Job Details** · **Description** · Driven by our Passion for People, our Customer Service Representatives are experts at engaging custom ...
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Bilingual Reservations Agent
6 days ago
TEKsystems Pompano Beach, United States· •Answer incoming calls and take orders · •Fill out the order form and send it to the correct personnel · •Sending follow up emails regarding the orders/calls to the correct personnel · Additional Skills & Qualifications: · You'll be touching over 40-50 calls per day, calling p ...
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Reservation and Sales Agent
1 week ago
North Beach Village Fort Lauderdale, United StatesJob Details · Job Location · General - Fort Lauderdale, FL · Position Type · Full-Time/Part-Time · Job Shift · Any Maintains an inventory of vacancies, reservations, and room assignments · Possesses a working knowledge of the reservations department. Takes same-day reservat ...
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Bilingual Reservations Agent
1 week ago
TEKsystems Pompano Beach, United StatesJob Description · Job Description · •Answer incoming calls and take orders · •Fill out the order form and send it to the correct personnel · •Sending follow up emails regarding the orders/calls to the correct personnel · Additional Skills & Qualifications: · You'll be touching ov ...
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Reservations Agent Fort Lauderdale
4 days ago
Sixt Fort Lauderdale, United StatesAs a Reservation Sales Agent, your primary responsibility is to guide the customer to the ultimate luxury car rental experience by meeting sales goals and providing exceptional customer service in a fun and fast-paced environment. · **Key Tasks and Responsibilities** · Maximize ...
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Guest Experience Manager
2 days ago
EAST Miami Miami, United States**JOB DESCRIPTION** · **Position Title**: Guest Experience Manager · **Department**:Guest Experience (GE) · ***Report to: Director of Guest Experience** · **Nature of the Job** · **Basic Purpose & Objective of the Position** · Oversee the daily operations of the Guest Experience ...
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Front Desk Agent
5 days ago
Circa 39 Miami Beach, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
1 week ago
Catalina Hotel & Beach Club Miami Beach, United States**Summary/Objective** · The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. · **Essential Functions** · Reasonable acc ...
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Front Desk Supervisor
5 days ago
DoubleTree by Hilton Miami Arpt Convention Ctr Miami, United States**BLURB & BENEFITS** · **Job Summary**:The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and oc ...
Reservations Agent - Miami Beach, United States - HirefinderRPO
Description
???? We are seeking a highly skilled and experienced professional to join our leadership team as the Reservations Agent.
Responsibilities:
Qualifications:
This is an exciting opportunity for an experienced professional to contribute to the growth and success of our customer, we invite you to apply and join our dynamic team.