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Recovery Specialist Supervisor
2 weeks ago
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Recovery Specialist Supervisor
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BEHAVIORAL HEALTH NETWORK, INC. Greenfield, United StatesJoin our team of competent and compassionate professionals as the Recovery Specialist Supervisor at Behavioral Health Network · **Your experience, knowledge and great skills will support Behavioral Health Network with the following**: · - Assisting with the administrative operati ...
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Energy Programs Referral Specialist
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Recovery Specialist
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Overnight Recovery Specialist
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Payroll Specialist
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Purchasing & Inventory Control Specialist
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Site Lead
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Specialist in Neurology
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Senior Physician Anesthesiology
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SilverTech Greenfield, United StatesThe HENRICHSEN4s GmbH & Co. KG is a specialist in digitizing commercial business processes in the areas of procurement and finance using SAP. This includes both traditional on-premise solutions and modern cloud technology. The HENRICHSEN4s GmbH & Co. KG stands for smart SAP solut ...
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BlueWave Solutions Greenfield, United StatesThese challenges await you: · As a teacher in the justice system, you will support juvenile offenders in achieving school qualifications and provide general learning support. This helps the youth towards a more successful future and a life free of crime. · Teaching and lesson pr ...
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Dual Study Program in Business Informatics
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Educator (m/f/d) Short-term job in Celle
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Skyline Solutions Greenfield, United StatesThe Linzgau Children and Youth Welfare Association is a social pedagogical institution located in Deisendorf, Überlingen. Since 1975, we have been supporting young people and their families with a variety of services, including decentralized residential groups in Konstanz and the ...
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Specialist (m/f/d) in Neurology #14762
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Associate Phlebotomist
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Client Service Representative
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Sales Specialist
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24/25 Speech Language Pathologist
1 week ago
Soliant Greenfield, United StatesMinimum 1+ years speech therapy experience required. · School-Based Speech-Language Pathologist (SLP-CCC) · Location: Greenfield, Massachusetts · Start: 24/25 school year · Type: Full Time · Guaranteedhours, competitivehourly pay, and a weekly direct deposit · Position Overview: ...
Technical Support Specialist - Greenfield, United States - Sonicu
3 weeks ago
Description
Job Description
Job DescriptionSonicu, a fast-growing wireless sensor and cloud-based computing company headquartered in Greenfield, IN is looking for a Technical Support Specialist to provide systems technical support for end user systems. The position is full-time and is a customer-facing role, providing systems support for multiple clients. Sonicu offers employees unlimited growth potential, a fast-paced work environment in the growing Saas/Monitoring platform/IoT industry.
Technical Support Specialist
Responsibilities
● Serve as the primary contact for incoming customer support phone calls, email, and support tickets.
● Provides system support for end user including troubleshooting, diagnosing, resolving, and documenting.
● Maintains and updates ticket status in CRM by logging all information clearly, and entirely.
● Provides timely resolution of support tickets and escalates on behalf of end users to appropriate next level in accordance to established service level guidelines.
● Provides testing, troubleshooting, and evaluating incoming devices for connectivity issues.
● Maintain organized support tasks to follow-up with all support tickets ensuring completion and satisfaction.
● Updating company support website with tech tips and support documents.
● Assist with additional duties as directed.
Experience
● 1+ years of technical support experience.
● Proven track record of working in a customer-facing role.
● Experience in a SaaS or software company preferred.
● Experience working within Hubspot CRM or similar preferred.
Skills and Qualifications
● College degree preferred in Computer Science, Data Science, Information Systems, Engineering, or related work experience. High school diploma required.
● Knowledge of Cloud based technology preferred.
● Knowledge of LWAN, Wifi, Cellular, 900Mhz, topologies preferred.
Company DescriptionSONICU: Monitoring and measuring everything that's important.Sonicu was founded in 2008 with the development of a remote wireless sensor and cloud-based monitoring solution (SoniCloud) for sound management in neonatal intensive care units. Since that time, we have expanded to become the leader in remote wireless monitoring technology in both temperature monitoring and room condition monitoring solutions.
Sonicu temperature monitoring solutions help clients protect critical assets like vaccines, medications, research samples, food, and other temperature-sensitive items critical to their operations.
Sonicu room condition monitoring helps hospitals, compounding pharmacies, clean rooms, and other facilities accurately monitor room pressure and a variety of other environmental conditions.
With a full suite of complementary sensors and hardware designed to monitor critical variables and assets, Sonicu helps clients across multiple industries protect their most valuable assets, achieve regulatory compliance, and improve operational excellence.
Based in central Indiana, Sonicu continues its quest for innovation and service, providing effective solutions to challenging problems, monitoring, and measuring everything that's important.
Company Description
SONICU: Monitoring and measuring everything that's important.\rSonicu was founded in 2008 with the development of a remote wireless sensor and cloud-based monitoring solution (SoniCloud) for sound management in neonatal intensive care units. Since that time, we have expanded to become the leader in remote wireless monitoring technology in both temperature monitoring and room condition monitoring solutions. \r
Sonicu temperature monitoring solutions help clients protect critical assets like vaccines, medications, research samples, food, and other temperature-sensitive items critical to their operations.\r
Sonicu room condition monitoring helps hospitals, compounding pharmacies, clean rooms, and other facilities accurately monitor room pressure and a variety of other environmental conditions.\r
With a full suite of complementary sensors and hardware designed to monitor critical variables and assets, Sonicu helps clients across multiple industries protect their most valuable assets, achieve regulatory compliance, and improve operational excellence.\r
Based in central Indiana, Sonicu continues its quest for innovation and service, providing effective solutions to challenging problems, monitoring, and measuring everything that's important.
