Order Management Administrator - Irvine, United States - Bandai Namco Toys & Collectibles America Inc.

Bandai Namco Toys & Collectibles America Inc.

Verified Company

Irvine, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Order Management Administrator in SCM performs management retail orders for BNTCA customers fulfilled out of OC Warehouse including order entry, review, processing fulfillment coordination.

This includes working with Sales members to verify EDI or manually sent orders are accurately entered as well as making required adjustments as needed and also communication with OC Warehouse to ensure timely fulfillment.

ESSENTIAL JOB FUNCTIONS

Compile and verify information on source data for entry into Acumatica including pricing, qty availability per Brand ordering rules including item allocations
Input/Modify/Cancel orders from customers or sales team from source documents within designated time frame?
Creation of Transfer Order types (TA, TR, TE, Etc.) that help to reserve inventory for future customer orders, BNTCA events
Review data for errors, correct any incompatibilities if possible and communicate to sales team members and related warehouse personal of order status??
Respond to queries for information and access relevant files?
Comply with data integrity and security policies?
Provide timely support to prevent and quickly resolve problems with orders, products, sales initiatives, etc??
Keep information confidential?
Ensure proper use of office equipment and address any malfunctions?
Support roles and projects of Supervisor and Manager for reporting progress and minimizing fulfilment delays in scheduled shipment customers

Experience and Skills:

CORE SKILLS
Accuracy

Works with mínimal/acceptable error rate; seeks help for problems; pays attention to detail; follows established work procedures; alerts others when preventable problems arise.

Reliability

Consistently dependable in meeting work expectations; good work output; keeps commitments. Maintains an acceptable attendance level.

Judgment

Makes reasonable and defensible decisions based on relevant information.

Loyalty

Keeps confidential company information; follows company policies; seeks management approval when sharing such data; reports violations of company policies to proper management authority.

Communication

Writes and speaks with accuracy and sensitivity; uses proper language, tone, location, medium (in person or via electronic form) and timing when conveying information; and respects different communication styles of individuals with different backgrounds or perspectives.

JOB-SPECIFIC SKILLS
Attention to Detail

Accomplish work tasks through concern for all areas involved, no matter how small the detail.

Personal Computer Usage

Problem Solving

Able to gather and interpret data to solve jobrelated problems; able to distinguish between causes and symptoms of problems to find viable solutions; able to work with others to collaborate on solving problems

Monitoring and Control

The ability to scrutinize or systematically check work activities and direct changes.

Simple Math

JOB REQUIREMENTS

EDUCATIONAL REQUIREMENTS

HIGH SCHOOL DIPLOMA

EXPERIENCE AND WORK REQUIREMENTS

Organizational, auditing, and analytical experience a plus
Ability to work independently a plus
Ability to work overtime occasionally a must
ERP experience a plus (Acumatica, Netsuite, Oracle, Sage, Odoo etc.)

Job Benefits:

Full-time employees have the option to participate in Medical, Dental, Vision, and 401K benefits once they become eligible

From:
Bandai Namco Toys & Collectibles America Inc.