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Field Support Specialist
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Patient Support Specialist
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Department Support Specialist I
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Department Support Specialist I
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Remote Client Billing Support Specialist
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ABM Industries, Inc. Sugar Land, United StatesBilling & Account Support Services (BASS) team is responsible in leading the contract set up process to provide ABM clients with timely and accurate invoices. The BASS CMS Specialist is responsible for ensuring accurate and efficient new customer set Billing, Support, Specialist, ...
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Contact Support Center Specialist
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Memorial Hermann Health System Stafford, United StatesAt Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for ...
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Training Support Specialist/developer
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
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Support Specialist
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RightAngle Support Specialist
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JoCo Houston, United StatesWhat is the position? · The RightAngle Support Specialist will be responsible for management of the organization's financial applications and will provide support to end users. · What are the responsibilities? · As a RightAngle Support Specialist, you will: · Maintain and monitor ...
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Desktop Support Specialist
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IT Support Specialist
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THE ECONSORTIUM GROUP Houston, United StatesJob description · Job Description · SUMMARY · Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, then determines and implements solution. · PRIMARY RESPON ...
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IT Support Specialist I
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Waukesha-Pearce Industries Houston, United States Full timeJob Details · Description · Providing IT support and advanced troubleshooting of IT-related services. This position supports, advises, and maintains, various computer operations throughout a facility, including technical support, telecommunication, computer operations, and netw ...
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IT Support Specialist
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IAG Business Technology Houston, United StatesJob Description · Job DescriptionJob Description · Level 2 IT Professional · IT Support | Desktop Support | Server Support | Network Support · We have an immediate full time opening for an experienced IT Professional who is looking for a strong, IT company that will reward the ex ...
Deskside Support Specialist - Sugar Land, United States - ABM Industries
Description
**Overview**
The primary role of the Deskside Support Technician is to provide users with technical assistance for ABM systems, applications and tools. Technicians are aligned geographically, focusing mainly and the users in their particular area. However, the Technician is expected to resolve tickets from other users around the company when required. Working with the business units, the Technician will assist in the design of computer systems and solutions, including audio/visual equipment, training and education materials and off-site support when required.
**POSITION REQUIREMENTS ESSENTIAL FUNCTIONS, JOB KNOWLEDGE, EDUCATION/EXPERIENCE:**
+ Work with users to resolve issues escalated from the Level 1 help desk
+ Provide assistance to users on the configuration and operation of ABM systems, applications and tools
+ Provide, where appropriate, training and educational information to users to assist them with the operation of ABM systems
+ Testing and evaluation of new systems and software when required
+ Identifying and implementing process improvements
+ Ability to move/install monitors and technology equipment
**Education/Training:**
+ Bachelor's Degree in Information Technology or related field desirable
+ Microsoft Certified Technology Specialist certification is a plus
**Job Knowledge/Experience:**
+ Experience with System Center Configuration Manager or other desktop management systems desirable
+ Deep understanding and familiarity with Microsoft desktop operating systems and productivity applications
+ Experience with testing and troubleshooting PC's
+ Excellent customer relationship skills
+ The ability to work with a small, highly agile team
+ The ability to adapt to rapidly changing requirements and strategies
+ Experience with ServiceNow is a plus
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABMs benefits, visit:
REQNUMBER: 85450
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
