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Roscoe

    Office Manager - Roscoe, United States - Bright Direction Dental LLC

    Bright Direction Dental LLC
    Bright Direction Dental LLC Roscoe, United States

    3 weeks ago

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    Description

    Job Type

    Full-time

    Description

    Elite Dental, your trusted dental office in Roscoe, Illinois is currently seeking a talented, experienced Dental Office Manager to lead our team of experts.

    Competitive salary plus quarterly bonus

    (Commensurate with experience)

    BENEFITS:

    • Medical
    • Dental (in-house)
    • Vision
    • PTO
    • Holiday Pay
    • 401k plus match
    • Flex-spending
    • Life-Insurance and more
    OFFICE SCHEDULE:
    • Mondays 7am - 4pm
    • Tuesdays 7am - 4pm
    • Wednesdays 7am - 4pm
    • Thursdays 7am - 4pm
    Requirements

    RESPONSIBILITIES

    Leadership
    • Provide leadership and support for all employees in the practice
    • Oversee daily operations of the dental office by managing employee relations
    • Manage patient relations when issues arise.
    • Responsible for achieving practice operational goals
    • Oversee Administrative and Clinical operations and checklists
    • Ensure that HIPAA and OSHA rules are followed
    • Oversee employee hours- goal to not supersede 40 hours in a work week
    • Attend and participate in all morning huddles
    • Attend and participate in all team meetings
    • Attend and participate in any team interviews with doctor and HR
    • Schedule CE Courses at advisory of doctor
    • Stimulate new patient growth by supporting sales, marketing and promotional programs
    • Assist in training and on boarding of new team members
    • Actively assist and mentor all team members when needed
    Administrative
    • Daily auditing of schedule: preparation of day ahead and review of day prior
    • End of Day reports/deposit balancing
    • Daily/Weekly/Monthly Tracking Reports
    • Utilization and updates of dental software's
    • Schedule repairs of equipment or building maintenance
    • Orchestrate and execute the duties of the administrative team:
    • Follow Standard Operating Procedures
    • Create comprehensive treatment plans
    • Present treatment plans with effective communication
    • Manage schedule daily; Actively print/govern reports for recall/treatment reinstatement; delegate to employees
    • Patient scheduling-coordinate with clinical staff to schedule efficiently
    • Work Recall/Unscheduled Treatment program daily to fill schedules
    • Coordination of lab cases with clinical team
    • High-Level Attentive Phone Communication
    • Confirmation of all appointments
    • Insurance Verifications
    • Collections: Process patient and insurance payments accurately
    • AR/Insurance AR Follow Ups
    QUALIFICATIONS

    Education/Experience

    Previous dental management experience

    Computer literacy

    Competencies
    • Proficient oral and written communication skills
    • Has a genuine interest in working with and helping patients
    • Supports organization's objectives and customer service policies
    • Prioritizes and balances the needs of patients and the needs of the practice
    • Is well presented, polite, tactful, and friendly
    • Is flexible, decisive, and quick-thinking
    • Is patient, calm and able to handle complaints and difficult situations effectively
    • Maintains a positive work environment
    PHYSICAL REQUIREMENTS
    • Must be able to lift up to 15-30 pounds at time.
    Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.
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